- 3448 SC-14, Laurens, SC 29360
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
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Extreme Roofing did a great job replacing our roof ! Victor and Billy were awesome to work with and explained in details the roofing materials that they use!
The roofing crew came early and worked hard and replaced our roof in one day ! They did a great job with the roof and clean up. We would recommend this company !
I highly recommend Extreme Roofing! They were very professional and did an excellent job replacing the roofing on a detached carport. They even started the project a week earlier than I had anticipated.
I'd had 3 other contractors here previous to James and Mark coming to the house. Let me just say these two guys were great. They explained everything well and in detail. So we decided to go with them and gave them the check. They came back we picked out our colors and we waited to hear for a date. Due to Helene they were a bit busy so we had to wait a little bit but were finally given a date. The day before we were told it was scheduled for, we were awakened at 7am to what could only be described as a war going on on our roof. Apparently the guys had been told it was scheduled for this day. Very annoying but they got it done. They cleaned up and no problem. We have an extra beautiful roof. I love it so much. However, we were also supposed to have our back patio replaced, and with all the discounts they gave us we upgraded to french doors. This was before Christmas. They said it would be after the holidays and we didnt hear from them for a few months. I reached out and we had a few hiccups. Mainly communication. While i was being told they were busy which is why i had not heard back, turns out they were still working with my insurance for the changes made to the original scope. No one, at any time had explained this. I was put in touch with Bethany. she informed me she was working with my insurance company and was waiting for 1 more thing from the city. She was super communicative and fully assured me my case was a priority and i should be approved soon. Within a few weeks she got it done and super quickly after, i finally got it scheduled. The day before the install i got a text from Victor asking about the door type and hardware colors. I was told they wouldnt have it in in time and they rescheduled for a day later. Long story short, 2 guys came, they were supposed to be there at 9am and showed up at 2:30p. We then find out after they put the door in that the handle was on the wrong side. But we decided to go with it since it had been so long waiting. They got the door in but u couldn't open it. It was a beast to get open for me. I was told they would have to send someone out that knew more about what they were doing but was never told when. The guys showed up to our home the next morning but i had to send them away because i was never told of this schedule. My husband and i had appointments and everyone else was headed to work. But even more so the night before after they left i let my dogs out to find nails and things all over the back patio and in the grass. Everything had been taken apart including my siding and it was exposed with the insulation having blown all out in the yard. My dogs went immediately for them trying to eat it. I was super upset and i sent the sales guy an audio text about it only to not hear anything back. I ended up texting victor and he called me the next day. I started to explain what was going on when he started yelling at me about how i turned them away and didnt let them finish( in response to my complaint about the mess, but no matter what they knew i had 4 dogs, if nothing else clean everything off the ground and sit it on the table away from anything or anyone stepping on them). I was shocked that the owner was literally yelling at me while the whole time letting me know he didnt know what had been going on. I couldnt believe it. But he eventually calmed, we chatted and ended fine and with me having a new finish date and promise they will clean up after.
Bottom line i have a new roof, have had no issues with it and its beautiful. I have a new door and we love it. Mark and James were phenomenal, i'd swear by those two even if communication was off. And although victor and i had words i do believe he trully cares about his business and his customers alike. They are both equally important to him and it does show in their work for sure. I'm giving 4 stars only due to the issues i had but overall I would say i would use them again. Mainly due to Mark and James, but also the company integrity. AAAAAAND i got a beautiful gift that was very unexpected but trully appreciated.
Company Locations
Head Office
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- 3448 SC-14, Laurens, SC 29360
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured