- 275 S 7th Ave, Sequim, WA 98382
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof
- Slate Roof
About the Business
At Eric's RV Performance Center, we specialize in providing comprehensive services tailored for RV owners in Sequim, Washington, and the surrounding areas. Our expertise spans roof repair, gutter cleaning, and roof water damage repair, allowing us to address a variety of needs for both individual RV enthusiasts and larger commercial clients. We take pride in our organized approach and attention to detail, ensuring that every project is executed with precision and care.
Our team is committed to delivering high-quality results that stand the test of time, giving our clients the long-term value they deserve. Whether you are facing a minor repair or a more complex issue, we are equipped to manage your project from start to finish, ensuring a seamless experience every step of the way.
What people say about “Eric's RV Performance Center”?
Customer feedback for Eric's RV is predominantly positive, highlighting exceptional customer service, timely repairs, and effective communication. Many reviewers express gratitude for the staff's willingness to accommodate urgent situations and the thoroughness of the work performed. However, there are serious concerns from a few customers regarding poor experiences, including issues with communication and service quality. These negative reviews indicate a lack of follow-up and dissatisfaction with completed work, which may detract from an otherwise favorable reputation. Overall, Eric's RV is commended for its professionalism and helpfulness, but potential customers should be cautious based on these mixed experiences.
What Users Like The Most
- They extended such hospitality to our guests, as well as keeping us updated with how the progress was coming along.
- The crew at Eric's is very professional and have been trained well.
- One of my friends said, 'that might be the only place in Western Washington where you would get that level of customer service!'
- I was back on the road within 90 minutes.
- Everyone here are very helpful. Best place to get RV repairs done.
What Users Like The Least
- Company refuses to honor 30 day guarantee. Staff is rude- owner never available-doesn’t return calls.
- Had a terrible experience with this company.
- I think you are too busy for the mechanics you have to provide acceptable customer service.
Recommended Reviews
I took my RV in to have the water heater checked. My rig is really large so, as I approached, I called to see if there was a good way to come in. After telling them I was REALLY large, they told me just to come in via the streets. Of course, that was quite tight and, when I got to the counter, the person I had spoken to told me, oh, if I had known you were so large, I would have had you come in this other way. I told him that was why I had called ahead. The water heater just needed cleaning, which was good, but the job that was done was awful. The calcium deposits cleaned out were all over the side of the RV, in the basement area. The check valve that they had in stock that we had agreed to replace did not fit and, instead of calling me as I was just at the store, they cut it down to make it fit which was not necessary and looks awful. I now get to pay someone else to replace that. To top it all off, I was charged for an hour and 15 minutes for 45 minutes of time of work. When I pointed that out, he told me they had an hour minimum charge. I said okay, there is still 15 minutes over charge. He told me he would take it off my next visit. WHAT next visit???
Eric’s RV assisted our renters when our rv had broken down near the Olympic National Park. They were so courteous and even in a troubling situation, they made us feel very comfortable. They extended such hospitality to our guests, as well as keeping us updated with how the progress was coming along. We were so lucky that it ended up here and that they prioritized our work in the situation. We hope to shake Eric’s hand one day.
10/10 recommend!!!
I just left Eric’s where my tow hitch was cleaned, adjusted and lubricated. I was so happy with the service I received, it could not have been a more pleasant experience. I especially appreciated the advice he gave me about maintaining the hitch and checking that I had the correct one.
- 275 S 7th Ave, Sequim, WA 98382
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof
- Slate Roof