Logo of Eric's RV Performance Center

Eric's RV Performance Center

  • 275 S 7th Ave, Sequim, WA 98382
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Eric's RV Performance Center, we specialize in providing comprehensive services tailored for RV owners in Sequim, Washington, and the surrounding areas. Our expertise spans roof repair, gutter cleaning, and roof water damage repair, allowing us to address a variety of needs for both individual RV enthusiasts and larger commercial clients. We take pride in our organized approach and attention to detail, ensuring that every project is executed with precision and care.

Our team is committed to delivering high-quality results that stand the test of time, giving our clients the long-term value they deserve. Whether you are facing a minor repair or a more complex issue, we are equipped to manage your project from start to finish, ensuring a seamless experience every step of the way.

What people say about “Eric's RV Performance Center”?

Customer feedback for Eric's RV is predominantly positive, highlighting exceptional customer service, timely repairs, and effective communication. Many reviewers express gratitude for the staff's willingness to accommodate urgent situations and the thoroughness of the work performed. However, there are serious concerns from a few customers regarding poor experiences, including issues with communication and service quality. These negative reviews indicate a lack of follow-up and dissatisfaction with completed work, which may detract from an otherwise favorable reputation. Overall, Eric's RV is commended for its professionalism and helpfulness, but potential customers should be cautious based on these mixed experiences.

What Users Like The Most
  • They extended such hospitality to our guests, as well as keeping us updated with how the progress was coming along.
  • The crew at Eric's is very professional and have been trained well.
  • One of my friends said, 'that might be the only place in Western Washington where you would get that level of customer service!'
  • I was back on the road within 90 minutes.
  • Everyone here are very helpful. Best place to get RV repairs done.
What Users Like The Least
  • Company refuses to honor 30 day guarantee. Staff is rude- owner never available-doesn’t return calls.
  • Had a terrible experience with this company.
  • I think you are too busy for the mechanics you have to provide acceptable customer service.
Recommended Reviews
Overall Company Rating
Good 4.4
Out of 33 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Janet Noble
Jun 14, 2024

I took my RV in to have the water heater checked. My rig is really large so, as I approached, I called to see if there was a good way to come in. After telling them I was REALLY large, they told me just to come in via the streets. Of course, that was quite tight and, when I got to the counter, the person I had spoken to told me, oh, if I had known you were so large, I would have had you come in this other way. I told him that was why I had called ahead. The water heater just needed cleaning, which was good, but the job that was done was awful. The calcium deposits cleaned out were all over the side of the RV, in the basement area. The check valve that they had in stock that we had agreed to replace did not fit and, instead of calling me as I was just at the store, they cut it down to make it fit which was not necessary and looks awful. I now get to pay someone else to replace that. To top it all off, I was charged for an hour and 15 minutes for 45 minutes of time of work. When I pointed that out, he told me they had an hour minimum charge. I said okay, there is still 15 minutes over charge. He told me he would take it off my next visit. WHAT next visit???

Lucas Hill
Jun 14, 2024

Eric’s RV assisted our renters when our rv had broken down near the Olympic National Park. They were so courteous and even in a troubling situation, they made us feel very comfortable. They extended such hospitality to our guests, as well as keeping us updated with how the progress was coming along. We were so lucky that it ended up here and that they prioritized our work in the situation. We hope to shake Eric’s hand one day.
10/10 recommend!!!

Shannon Morgan
May 31, 2024

I just left Eric’s where my tow hitch was cleaned, adjusted and lubricated. I was so happy with the service I received, it could not have been a more pleasant experience. I especially appreciated the advice he gave me about maintaining the hitch and checking that I had the correct one.

bob love
Mar 12, 2024

The crew at Eric's is very professional and have been trained well they are all honest and very knowledgeable. Would recommend them to anyone needing rv repair.

CougarZeke
Sep 19, 2023

I rolled into Sequim on the way to Sekui with a broken hub on my boat trailer. I was back on the road within 90 minutes. Eric's operation ordered the part and had it delivered within 30 minutes and installed a few minutes later.

One of my friends said, "that might be the only place in Western Washington where you would get that level of customer service!"

Monika Guggenbühl
Jun 26, 2023

Very helpful lady at the frontdesk. She knew immediately what we wanted to buy, as I said: I need a poop-pipeline for my Airstream! Hahaha. Swiss language sometimes works, if you translate by word.
Thank you.

Peter Placos
Jun 2, 2023

Chris took car of my truck quickly and with utmost competency. I was given options that worked with my budget and got me back on the road.

Amanda Schmidt
Apr 10, 2023

I use my motorhome as a rental, and my renters were traveling though Washington when they had an urgent repair needed. Eric's was able to squeeze them in for the necessary work, I know they were busy and could have said no. It was great service. Thanks for being flexible and working with us! Very grateful!!

Theodore Lewis
Mar 24, 2023

Very helpful. One of their techs explained what was wrong with my travel trailer and gave me options to have them fix it or sell me parts needed which is what happened and my trailer is good to go. Very friendly staff!

Josie Di Bernardo
Jan 23, 2023

I took my 2015 camper trailer in this week and couldn’t be happier with the repairs. They fixed everything on my list and found a couple of things I had missed. One was a major safety issue!

Every person I encountered there was helpful and informative and their work was top-notch.

Eric’s came highly recommended and they deserve it.

Dennis Schilperoort
Sep 12, 2022

Paid for height valves to be replaced-got our RV home and air bags wouldn’t fill up. Company refuses to honor 30 day guarantee. Staff is rude- owner never available-doesn’t return calls & obviously once he’s gotten your $ regardless if the work isn’t correct, he has no interest in making it right! Be ware of this Company!

Diane Macabe-Stephens
Jul 3, 2022

Everyone here are very helpful . Best place to get RV repairs done. They've worked on my Dodge several times. Hitch, running boards...all in a timely manner.

Frances Rybicki
Jun 28, 2022

We stopped at Eric’s RV as they were opening, hoping for help with our electrical problem in our Class B RV. They (Rob) took it in right away, diagnosed and fixed the problem within 2 hours. And for a very fair price. We are thrilled and recommend them highly. Now we can catch our ferry tomorrow and move on with our trip.

Bill Price
Mar 25, 2022

Erics RV went over and above to help me out with finding parts for my older motorhome. I highly recommend them to anyone.

Daphne Frickelton
Mar 9, 2022

Didn't know if it was a major or minor electrical problem with our utility trailer so off it went to Eric's. My husband barely got home and a call came announcing the trailer's electrical issue was repaired. Eric's shop is fantastic! They ferret problems out quickly and make the necessary repairs. They're the best!

X Uber
Jan 22, 2022

Edit 10/23 I think you are too busy for the mechanics you have to provide acceptable customer service. I’ll keep my ear to the ground to hear if things get straightened out.

Eric’s RV is the ONLY qualified RV repair (mechanical & house) on the Olympic Peninsula in WA i’ve found. highly professional & knowledgeable with decades experience. highly recommend

sonny
Jan 5, 2022

I'm a locksmith that does work in the area, a customer had a Lock that went bad and this place was the one place that had a viable replacement and they had excellent servi e on top of that. I'll bebchecking with Eric's next time I need a part.

Randall Robinson
Oct 26, 2021

Eric's RV is most definitely the best RV repair and parts store. They are always friendly and do great work. I have done business with them for years will always recommend them.

Debbie Martin
Sep 24, 2021

Had a terrible experience with this company. When we first contacted them, they sounded GREAT - we were very excited to work with them. We have a Class A motorhome that we live in full time. It needed multiple things repaired. We were going to be in Sequim for three months and wanted them to do the work. We spoke to Chelsea at Eric's. We went there on June 10th for them to look over our rig and review our needs. We told them we were in the area until September 10. She said no problem - they would order all the parts and when they all came in they could do the work in a day or two. We kept waiting and waiting and checking and checking with them. We were always told that not all the parts had come in. Finally, when we were about three weeks from leaving, we figured we'd better get our coach in and let them at least repair the items they could. When we called to arrange that we were told they were booking appointments at the end of September and into October and couldn't help us! We reminded them that we told them our dates for being in the area from the first day. They didn't seem to care - they wouldn't make any adjustments to their schedule for us even though it was their mistake that they didn't put us on their schedule at an appropriate time. We don't feel that they were honest with us - just kept giving us a good line but never coming through. Beware if you decide to use them!!

Adam Cain
Sep 13, 2021

I didn't get in with Eric for my repair but what impressed the heck out me was despite his busy schedule (backlogged at least 2 weeks) he spent time with me on the phone diagnosing my issue as best he can and was prepared to get my RV in since we were en route. Super nice guy, super helpful.

Bryant Nance
Jan 31, 2021

Needed vent cover replacement. They had it in stock but I purchased the wrong one. They exchanged for correct one easy breezy. Love this place. Brian rocks

Terry MendicinoTrowbridge
Dec 4, 2020

Eric is always great! Always helpfull when I ask questions, alway there for me when I think I am having a truck or emergency. I wouldnt go anywhere else.

Andrew Lagravinese
Nov 5, 2020

Called Eric's and discussed suspension upgrades for my RV. I was camping nearby and asked when he could get me in and he told me the next day, in the morning. Sure enough, he had the parts and I suspect brought in a tech who was off that day, to do the work. A few hours later I was out the door.

Eric takes the time to talk to you and I never felt rushed, like he was trying to move on to the next customer. Excellent customer service and work. Very pleased with this local company and highly recommend.

Ken Bach
Oct 9, 2020

Just had some extensive work done on my GD 5th wheel, upgrade the suspension and brake system. Also had a extra 50 gal gas tank install in my F350. In addition, the 5th wheel needed an awning repair. I was extremely impressed with the work performed, there knowledge and professionalism. Actually, the gas tank needed a mod to allow it work under my cover. They manufactured this solution for my truck. I highly recommend Eric’ RV for any service that is needed.

Elyse manning
Oct 7, 2020

Really lovely people here that do good work for a reasonable price. They totally solved a complex mystery with the electrical system on my 40+ year old RV. (They did some other good work for us too) Kind, communicative and respectful and willing to meet you where you can afford it on solutions. I'm a newbie and I never felt condescended to, only supported. I deeply appreciate and enthusiastically recommend their service.

Tara Nelson
Aug 5, 2020

Eric’s RV serviced our boat trailer, installed disc brakes, fixed some wiring issues and subsequently discovered that the trailer actuator was faulty and replaced it when we had problems with reversing up hill on our long driveway. His shop does quality work!
Eric truly believes in providing excellent customer service. We will always return for service on our RV and boat trailer and recommend them with complete confidence!

Joshua Brown
Jun 11, 2020

We are coming in for service tomorrow for our truck and RV. We are driving 4 hours out of our way because they came that heavily recommended by our friend Phillip who has used them before. He insists that they are honest, do not overcharge, and will treat us with respect.

We just lost our business and really need honest people on our side to fix our rig and not try to take advantage of us. So far the interactions over the phone have been great. Looking forward to updating this review.

Cindy K
Jan 30, 2020

Our coach was completed promptly (same day) & professionally. Brian, the service man working our rig, clearly explained the work he had done, but also went above & beyond by explaining how to avoid issues in the future. All of the Team at Eric's that we interacted with were knowledgable, helpful & pleasant. When in need of RV service in the future, we will definitely take our rig back to Eric's.

David Proebstel
Oct 21, 2019

I had a broken metal part needing welding repair. The tech jumped right on the task, fixing while I waited. The cost was very reasonable and looked great. He even added black paint to make it look like new. Great assistance.

Marysusan Iotte
Oct 8, 2019

Three generations of our family have gone to Eric’s for RV repair. After decades of loyalty, we were treated with utter disrespect. We brought it in for repair and it wasn’t fixed. We took it back again and we had lots of questions about what had been done. Sue was defensive. Eric refused to talk to my husband. We were told not to return. Seriously! No problem.... we would never come back and pay high prices to be disrespected.

Sharyn TG
Sep 9, 2019

Awesome and friendly folks. Great service and help at great prices. You can’t go wrong here. I love the folks who work here!

Eileen Branscome
Jul 9, 2019

The entire staff is friendly, helpful, knowledgeable and patient. My first encounter was a pre-purchase assessment [chassis and house] that led to repairs. The RV is no longer made [1995 Europa-Chevy chassis]]. Eric's team went the extra mile and had parts made in order to complete repairs. They are trustworthy and dependable.

Patty Dinius
Jun 19, 2019

I'm a newbie RVERS.
Very helpful staff.
They have a catalog you can use for parts and upgrades for your RV

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 275 S 7th Ave, Sequim, WA 98382
  • Industrial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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