- 1522 Main St, Altavista, VA 24517
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- TPO Roof
About the Business
What people say about “English's The Complete Home Center, LLC”?
Customer feedback is largely positive, highlighting the exceptional service and knowledgeable staff at English's. Many reviewers appreciate the personalized assistance and the willingness of employees to help with specific needs, such as cutting lumber or suggesting alternative sources for products. However, there are notable complaints regarding pricing discrepancies and return policies, which have led to frustration among some customers. The delivery service and store communication are generally viewed positively, although issues with inconsistent pricing and return practices have raised concerns. Overall, the commitment to customer service shines, but some operational aspects could benefit from improvement.
What Users Like The Most
- They are awesome. They help with all your needs.
- A huge selection of lumber open to the public.
- The staff is polite and knowledgeable.
- These folks are knowledgeable and always friendly.
- Can’t walk into English’s without being confronted by an employee asking if you need anything.
What Users Like The Least
- The quoted price had increased by nearly a dollar per each board.
- They would not return my money nor give me a store credit because I did not have the receipt.
- Prices can be a bit higher than some other places.
Recommended Reviews
They are awesome. They help with all your needs. If they don't have what your looking for They tell you where you can get it at.
I called ahead and received a quote on lumber.
The quote was good enough that I headed there to purchase what I needed.
When at the register the quoted price had increased by nearly a dollar per each board that I needed.
When I questioned the difference in price the two clerks told me I was wrong????
Seems like a tactic used to get you there in the hopes the you won’t notice the price increase!
OR
There is a complete disconnect between Management and Employees! Otherwise everyone there would be on the same page!!
We are new to the area and we called around looking for treated 6x6 wood specifically. Another business told me to try English’s and they were right! A huge selection of lumber open to the public. In addition they have a variety of products within the store for home improvement projects. They counter staff, specifically a young lady was very knowledgeable. Also, the older man who assisted us in the yard was extremely kind. We couldn’t haul the full 12’ plank, so they cut it in half for us. We were able to take it home and build some wood blocks in order to get our bus leveled.
- 1522 Main St, Altavista, VA 24517
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- TPO Roof
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.4 out of 5 based on 70 reviews.
1. What services does the company offer?
Building supplies, paint, Carhartt men's clothing, rental equipment, propane tank filling.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.