Logo of English's The Complete Home Center, LLC

English's The Complete Home Center, LLC

  • 1522 Main St, Altavista, VA 24517
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Locally Owned & Operated
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At English's The Complete Home Center, LLC, we pride ourselves on our versatility and technical expertise in managing both residential and commercial projects. Located in Altavista, Virginia, we offer a comprehensive range of services including roof installation, roof replacement, roof waterproofing, and gutter installation. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand that home improvements require a blend of organization and reliability.

Our commitment to delivering durable, high-quality results means that our clients can trust us to provide long-term value. Whether you are undertaking a small repair or a large-scale renovation, we have the resources and experience to meet your needs effectively. With a focus on thorough project coordination, we ensure that every aspect of your project is completed to the highest standard.

What people say about “English's The Complete Home Center, LLC”?

Customer feedback is largely positive, highlighting the exceptional service and knowledgeable staff at English's. Many reviewers appreciate the personalized assistance and the willingness of employees to help with specific needs, such as cutting lumber or suggesting alternative sources for products. However, there are notable complaints regarding pricing discrepancies and return policies, which have led to frustration among some customers. The delivery service and store communication are generally viewed positively, although issues with inconsistent pricing and return practices have raised concerns. Overall, the commitment to customer service shines, but some operational aspects could benefit from improvement.

What Users Like The Most
  • They are awesome. They help with all your needs.
  • A huge selection of lumber open to the public.
  • The staff is polite and knowledgeable.
  • These folks are knowledgeable and always friendly.
  • Can’t walk into English’s without being confronted by an employee asking if you need anything.
What Users Like The Least
  • The quoted price had increased by nearly a dollar per each board.
  • They would not return my money nor give me a store credit because I did not have the receipt.
  • Prices can be a bit higher than some other places.
Recommended Reviews
Overall Company Rating
Good 4.2
Out of 13 reviews
5 stars
4 stars
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1 stars
Show first:
Amy Hand
Oct 20, 2022

They are awesome. They help with all your needs. If they don't have what your looking for They tell you where you can get it at.

Troy marr
Sep 14, 2022

I called ahead and received a quote on lumber.
The quote was good enough that I headed there to purchase what I needed.
When at the register the quoted price had increased by nearly a dollar per each board that I needed.
When I questioned the difference in price the two clerks told me I was wrong????
Seems like a tactic used to get you there in the hopes the you won’t notice the price increase!
OR
There is a complete disconnect between Management and Employees! Otherwise everyone there would be on the same page!!

Marisa Ransom
May 25, 2022

We are new to the area and we called around looking for treated 6x6 wood specifically. Another business told me to try English’s and they were right! A huge selection of lumber open to the public. In addition they have a variety of products within the store for home improvement projects. They counter staff, specifically a young lady was very knowledgeable. Also, the older man who assisted us in the yard was extremely kind. We couldn’t haul the full 12’ plank, so they cut it in half for us. We were able to take it home and build some wood blocks in order to get our bus leveled.

Eleanor HT
Apr 28, 2022

So much more than a hardware store at English's! I rented a hand truck, to move some equipment. And while I was there today returning my rental, I picked up a new mailbox for the business and splash blocks too. I always think of English's when I need something that I know the other stores won't have. Always check with English's! The staff is polite and knowledgeable.

Mark Gottlieb
Aug 27, 2021

I always enjoy my visits ti English. There's always someone to ask for help and they're pretty friendly about it. I've found their prices, at least for lumber, on par with the giant stores that are a million miles away.

Darel Johnson
May 11, 2021

Fair prices! Excellent service!! There is a woman there, her name is Sydney, she is very nice, professional and very knowledgeable!! Best service in town.

Lily Wilmoth
Apr 27, 2021

These folks are so helpful and friendly! They will do everything they can do help you on your project. A great local business to support. Prices can be a bit higher than some other places, but it's worth it to not have to drive all the way to Lynchburg.

John Gibson
Oct 21, 2020

These folks are knowledgeable and always friendly. If they don't have what you need, they will suggest places you might find it.

Brad McGuire
Aug 20, 2020

English is not a big box store but they have every thing I've ever needed. The employees are always happy to take care of you. Great experience every time I've been there. Would definitely recommend them.

Aaron Swearingen
Mar 16, 2020

Can’t walk into English’s without being confronted by an employee asking if you need anything. So refreshing after searching for a Lowe’s employee for hours, to no avail. Support a local business, get some help, and possibly even save money depending on what you get, by going to English’s.

Bradley Boswell
Mar 6, 2018

Lots of home improvement items. Little higher pricing than Lowe's but better than driving all the way to Danville or Lynchburg. Plus shopping local is good.

Herbert Miller
Jan 21, 2018

Outstanding service and most helpful. If they do not carry what you are looking for, they will order it for you. Great local hardware and lumber company.

Rick Cobb
Sep 23, 2014

I just moved to the area and within the last two months I have spent over $1,500 in this store. Today I had to take back a flapper, that I bought there last week, as it was defective. They would not return my money nor give me a store credit because I did not have the receipt. I have taken things back to Lowe's and Home Depot with out a receipt and there are no problems. It was only a $4 item, but you would expect a little more personal attention from a local vendor. Thus, make sure you save your receipts.

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137 locals recently requested a quote
  • 1522 Main St, Altavista, VA 24517
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Locally Owned & Operated
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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