- 14614 Birchdale Ave, Woodbridge, VA 22193
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
At EMS General Contractors, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Based in Woodbridge, Virginia, we offer a comprehensive range of services including roof repair, roof deck repair, gutter installation, and roof water damage repair. Our team is equipped to handle complex projects from inception to completion, ensuring every detail is meticulously addressed. Our organization and consistency of work are hallmarks of our approach.
We understand that each project is unique, and we are committed to delivering durable, high-quality results that provide long-term value for our clients. With a focus on reliable execution, we coordinate every aspect of our work to ensure that we meet your expectations thoroughly. Serving Woodbridge and the surrounding regions, we are dedicated to being your go-to solution for all your general contracting needs.
What people say about “EMS General Contractors”?
Customer feedback on EMS General Contractors is largely positive, highlighting their professionalism, timely communication, and high-quality work. Many reviews praise the company's responsiveness and friendly demeanor, making customers feel at ease during service calls. However, there are notable complaints regarding inconsistent communication and pricing transparency, particularly concerning estimates and unexpected charges. While most customers have had excellent experiences, these serious issues in a few reviews contribute to a more cautious overall perception.
What Users Like The Most
- They are always on time and are prepared for the job at hand.
- Communication was above and beyond expectations.
- They handled everything and any contracting needs.
- The process was explained to us and an estimated time of completion.
- The job was done so beautifully we decided to have them do our second project.
What Users Like The Least
- The professionalism and quality were sorely lacking.
- They never sent me the quote after coming for an estimate.
- Charged an additional $500 for minimal work during an emergency.
- The men who came to our house to provide a damage estimate barely spoke English.
- There has been no communication since the free estimate.
Recommended Reviews
This is a fly-by-night general contractor which does shoddy work and provides extremely overpriced estimates. We used them for two major products and both times the professionalism and quality were sorely lacking. The final straw was when we had an insurance claim and the men who came to our house to provide a damage estimate barely spoke English and didn't even know what the visit was for, spending over an hour trying to sell us a deck upgrade when we keep telling them the visit was for an insurance estimate. The only contact available with this business is a personal cell phone, they apparently don't have an actual office, and it's very difficult to get any sort of timely reply.
My husband and I have used EMS General Contractors before. Edwin and Daniel did such an excellent job on the first project, which was a basement bathroom addition, full installation a few years ago. The job was done so beautifully we decided to have them do our second project. And they never disappoint, they are always so professional, kind, polite and they clean up after themselves. Edwin and Joel came early, and they did not waste any time once they were here. The process was explained to us and an estimated time of completion. With that being said everything ran smoothly. My husband and I are very pleased with the outcome of the project and the price. With EMS you will get a written estimate emailed to you and you can make changes as needed before they start the work. This company is very honest, they take pride in their work, and we recommend them to anyone that needs a contractor, you will not be disappointed
Really wanted this company to work because I have numerous projects I want to do, however, they never sent me the quote after coming for an estimate. I started with getting an estimate for French patio doors, something simple to see if they would be a good fit. Sadly, NO! There's been no communication since the free estimate. I sent text and called, no response. Didn't bother to email because at this point I don't think they want my business. Oh well! The only think I can say is they were on time and polite during the estimate.
- 14614 Birchdale Ave, Woodbridge, VA 22193
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- Slate Roof