- 462 E 5th St, Wahoo, NE 68066
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Elite Exteriors”?
Customer feedback for Elite Exteriors is mixed. While many reviews highlight their prompt service, quality workmanship, and professionalism, there are significant complaints regarding customer service and communication. Some customers experienced poor installation, lack of responsiveness, and difficulties in scheduling appointments. The contrasting experiences suggest that while some clients are very satisfied, others have faced notable frustrations that impact their perception of the company.
What Users Like The Most
- Always prompt to respond. Reliable, professional, courteous, knowledgeable, quality workmanship.
- The installers did a fabulous job, and left our yard very clean.
- They came out early to fix my roof because the forecast was for bad weather to move in.
- Very responsive, professional, and got the job done in no time.
- I will not use anyone else! They are GREAT!
What Users Like The Least
- Avoid using this company. The piece of facia fell off my house.
- They wouldn’t return our messages or phone calls.
- Good luck getting a sales person to visit your home, they are only available till 3pm.
- We were told the service fee was $110 even though we supposedly had a lifetime warranty.
- The top of the double pane windows are all foggy and have moisture in them.
Recommended Reviews
Avoid using this company. Included are photos of facia installed by the company. This was installed at the peak and overlapped the piece rising on the other side. A remotely decent installer would know better than to put the screw a full foot from the end. And this person did it on both pieces. The piece of facia fell off my house. When I reached out to Elite they quoted me $400 to fix this absolute incompetent screw up of theirs.
Also note: I returned home after work one day and their employee had already cut one piece off my house and was in the middle of cutting off another. When I asked him what he was doing, all he responded with was, ‘easier’ and went on cutting. I also caught an employee covering a piece of wood siding that had a hole in it. I said it’s in the contract that you replace that wood. He did, but I’m sure only because I stood there and watched. This is one of 3 spots that was supposed to be fixed, and I’m guessing the others weren’t as I wasn’t there to ensure.
Be wary of this company, they don’t stand behind their work. Their work is shoddy at best. I never saw the owners come out to look the place over. They have a VERY limited warranty on labor, so even if you have a warranty on material, I would be willing to bet they’ll gouge you on the repair work. I mean $400 to replace a piece of trim they obviously installed incorrectly. Go with a more professional company that stands behind their work.
If you read their response below, Note the work was done improperly and the shoddy work they do. They offered to fix for $400 to fix 1 piece of soffit that they screwed up. The excuse in their response shows exactly how little they stand behind their work. So what they're saying is if the wind blows their work won't hold up, because they they don't have a clue.
We’ve used them a couple times now. They’ve done great work to replace old windows. Will definitely use them again in the future.
Always prompt to respond. Reliable, professional, courteous, knowledgeable, quality workmanship. Best owner and company to work with in the Omaha area.
Company Locations
- 462 E 5th St, Wahoo, NE 68066
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured