Elevation Construction

I want to give the most honest review here with the least negativity possible. If you are in the western Washington (Bremerton) area this review is for you (I can’t say how they do in other areas or who they send out there):

Initially, they were great! Very prompt! Though I’m not sure my ideas were understood correctly since I had to explain several times. We had a kitchen remodel and all new flooring done in the kitchen, living and dining area as well as a hall so that everything flowed nicely. We had our current cabinets painted, new quartz counters and a new kitchen island with waterfall sides. We also had a vent hood installed where our old microwave was. Our new microwave was installed inside the island. We also had pendant lights over the island, a light moved, a new sink with faucet and new cabinet handles. We also had a pipe fixed in my laundry.

The price quoted was expensive so I figured we’d have a beautiful finished product with super skilled contractors. The entire job was done pretty quickly, I’d say a week or 2 at most? Which to me was very impressive! We did not stay in my house during the renovations so it was nice that it was done quickly. When we moved back in, there were some things I wasn’t overly impressed with like some paint on the floor near the baseboards that were painted, the baseboards being put back together poorly, sink drain leaking and really bad caulking jobs. No big deal. These few things were minor to me and they came back out and fixed the baseboards and sink (though I have found it was still leaking but very slowly).

Fast forward to almost a year after the work was done. My floors that were once beautiful were ALL buckling! I had vinyl planks installed btw. I didn’t know that you could not place a kitchen island cabinets directly and secured to, the floating vinyl floor. When I contacted the project manager she did try to make it right promptly. She first tried to have the floor manufacturer cover the cost but it was found that it was an install problem (which now that I know, it clearly was an install problem). They did not really take accountability BUT they did replace the floor which was great! I had to once again leave my house for a week and pay for an airbnb. That part was inconvenient and a little expensive. They mentioned I may have to pay for more quartz if it cracks when they remove it since we have waterfall sides. This made no sense to me since it wasn’t my fault the floors buckled. Anyway everything went well and the quartz did not crack and floors were reinstalled. There were again a few things I was not too happy with but I was quite over the whole construction scene. The toe kick bottom of the island was cut too short and they used a piece of flooring to cover the gap in a corner. Also the microwave should have been installed prior to the quartz so they put a lot of glue to glue all the edges of the sides they couldn’t screw in due to there not being enough room. The hood vent also looked funky so they had to put a piece of trim to make it look better which it did but would have looked better had they installed it correctly.

This leads me to the reason I’m writing the review. It has not Been 2 months since the second floor went in and now my $800 hood vent is no longer working. I am past my warranty (most construction company’s do a year warranty I think) so I won’t be bugging them to fix it but now I have to buy and have a whole new vent installed! Ugh I am frustrated to be honest.

All in all, if you want work done fast in this area, maybe they are the company for you but they won’t be cheap. If you don’t mind all the little things. But for someone like me, that pays very close attention to detail, you might want to check out another contractor. I was not here to micromanage and maybe if I was things would have been better but who likes to be micromanaged or to do the micromanaging? You shouldn’t have to hold anyone’s hand. I think the way this company works is they subcontract to whoever is available and not enough or no proper quality control.

We did a major bathroom remodel with Elevation and are thrilled with the results. The tile work is especially exceptional and we've gotten lots of compliments. They paid attention to details that we as homeowners hadn't even considered. Would definitely work with them again.

I don't like leaving negative reviews, but Elevation performed impressively poor work on our complete 8-unit rehab. Up front, their price was 80% higher than it should have been, and so we expected the repairs to be performed to exceptional standard. In actuality, everyone we've had out to tour the property afterward - from tenants to property managers to real estate agents to numerous other contractors - has commented specifically on the terrible quality of their repairs. For instance: newly installed sinks leak and cause water damage to the floor, newly installed ranges fail immediately, and much more. They have remedied a few (far, far from all) of these issues, but these massive headaches should not have been a problem in the first place. I have worked with maybe five other GCs and while Elevation was more organized with a convenient online portal, I would take ANY of my other previous GCs over Elevation. If you do work with them, be prepared to spend way over budget and be sure to be on site with them every day to hold their hand and hold them accountable for their work in real time.

It has truly been a disappointment to have ever crossed paths with Elevation Construction.