- 711 US-70, Dickson, TN 37055
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Dickson, LLC”?
Customer feedback is mixed regarding Dickson’s Restoration. While many reviews praise the company for its excellent customer service, effective communication, and quality of work, there are notable complaints about delays in providing quotes, unresponsiveness, and issues with follow-up support. Some customers reported dissatisfaction with the handling of post-service issues, which has led to concerns about the company's professional integrity. Overall, while there are strong endorsements, serious criticisms contribute to a cautious perception.
What Users Like The Most
- They worked well with our insurance company throughout the whole ordeal.
- Very courteous and prompt; as were each crew that came out for their part in the project.
- You will be in great hands.
- They were honest about the problem and didn't try to cheat us.
- They assessed the situation and found the damage to be much more extensive than we thought.
What Users Like The Least
- It’s been 3 weeks and I never received anything. I will be taking my business elsewhere.
- Claims it's my fault due to a power chair.
- Too many out there nowadays will bend over backwards to get the sale, then when problems come up, not their problem.
Recommended Reviews
I cannot say enough about them folks at Dickson’s Restoration.
We had a water leak in June 2024, two days before a 2 week vacation. Our wood floors were ruined. I called Chad and they showed up and took over. Fans and dryers to dry it out. I left them the key and went on vacation. We had no worries. Austin kept us updated on everything. They worked well with our insurance company throughout the whole ordeal. I pray that you never have anything like this happen but if you do, please call Dickson Restoration. You will not regret it!
Thanks for coming back and touching up a few things Terry!
I called at the beginning of the month of June 2024 for some water damage/door frame to be looked at and to be given a quote for it. Two guys came out, late, by appointment and didn’t hardly inspect the door/floor with water damage and told me they were going to give me a quote via email. It’s been 3 weeks and I never received anything. I will be taking my business elsewhere. So unprofessional.
Every employee friendly, courteous, quality work, they went above and beyond to make sure I was completely satisfied.
Then, a few months after install, floor coming apart. No offer to make it right, claims it's my fault due to a power chair. Too many out there nowadays will bend over backwards to get the sale, then when problems come up, not their problem.
- 711 US-70, Dickson, TN 37055
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated