DFS In-Home Services

DFS and Roman are the absolute best! Roman was able to come and clean up a shattered window door to our business within hours of my first call to them. The replacement window was also installed in the exact timeframe provided. Outstanding customer service and work done, will highly recommend!

The quickest response and completion of a job I’ve witnessed. I had Roman come out measure a broken window and he came back to replace it in a day! Kept me informed and educated me throughout the entire process.

Your technician Roman was very polite explained everything in detail to me and did a great job. He was very professional.

Roman replaced a cracked glass in my window. He was on time and very professional. Job was well done. I will recommend him.

DFS in-home services is the best company I had a fantastic experience with DFS in-home services The team was professional, Highly recommend!

I'm thoroughly impressed with the window repair service I received from DFS-In Home Services. The window repair team truly went above and beyond, delivering exceptional service from start to finish. Their professionalism, attention to detail, and dedication to quality were evident in every aspect of the job. They not only met but exceeded my expectations, and I'm thoroughly thrilled with the results. The repairs have restored my windows to perfect working order, and the prices were very competitive. I highly recommend them to anyone seeking top-notch window repair services - they're truly the best in the business!

DFS did fantastic work when a turkey flew through my picture window! They were quick and their prices were very fair. Great communication. Roman was a true gentleman!

Excellent service from DFS in home services on time , and you cannot ask for a better representative than Roman. I was very pleased

This company came through for us! We had a raccoon that was trying to break into our house for the second time. Our Siding was coming off and he was chewing the foam under the siding.DFD In-Home Services did the repairs for us. They put aluminum between the foam and the vinyl siding, reinstalled foam where the raccoon chewed it out and replace the vent. The only way I knew they were there, was the ring doorbell and the finish product. Everything was clean. Nothing was left behind. I definitely appreciate the professionalism they showed. We will keep them in mind for future projects! Thanks again!

We had a great experience working with
DFS In-Home Services. They were incredibly responsive, professional, and easy to communicate with throughout the entire process. Everything was handled efficiently and with great attention to detail. It's clear they take pride in their work and value their clients. Highly recommend!

Work was professionally and carefully done by Roman. Work area was left clean and better than before. Would recommend and use again if needed. Also short turn around time frame!

Called late afternoon, was there exactly when promised. Pricing and knowledge was above expectations. I am using them again already

I had a window glass replacement done by Roman Abreu. I was impressed with his dedication to do the job right from start to finish. The labor involved in removing a window and the installing one is involved. Roman’s experience was demonstrated time and again with old windows that would not release easily. Additionally, he removed blinds and installed them more securely than before. He was timely, courteous, diligent and a perfectionist. I give him 10 out of 10. What a pleasant experience!

It was such a great experience from start to finish! Roman explained the entire process to me and the glass order turn around was so quick! Roman and his team were meticulous. My windows are a bit larger than the standard windows and felt their prices were reasonable. Not only did I get my glass replaced, I met a team that cared about their job and professionalism. I highly recommend Roman and his team to anyone looking to replace glass.

I can tell everyone my honest opinion and it is a no brainer! DFS IS THE BEST, ROMAN is reliable and experienced! Him and his team came in and blessed my sliding doors with new insulation installations, he put in a new mechanism for my window crank and I am very happy my overall experience with them! DO YOURSELF A FAVOR AND UTILIZE THEM FOR ALL THE SERVICES YOU NEED!!

On time, responsive, friendly and exceptional work. Roman and his crew made running a renovation in New York from Florida a seamless experience. I just wish I had found DFS sooner.

Roman and his team came to replace two glass windows—a very large one and a smaller one. They did an excellent job and left the place spotless. I’m very satisfied with their work and professionalism.

My storm door needed some help, as the handles kept falling off. I was so pleased with the service I received from DFS. Roman quickly replaced the handles, making everything work smoothly again. (You’d be surprised how frustrating it can be to not be able to get in and out of your house!) Excellent experience; responsible and courteous service. I highly recommend DFS!

We had a closet sliding door problem. We called DFS and the company was very responsive. Today Roman came and fixed the door. He is friendly,efficient and professionally skillful. We are really satisfied with the outstanding service and quality of the work completed. We will recommend DFS IN-HOME SERVICES for any home reparing work.

I strongly urge anyone considering hiring Roman Abreu of DFS In-Home Services (DFS) to proceed with extreme caution. My experience with him during a master bathroom renovation has been disheartening and stressful, ultimately leading me to pursue legal action.
At first, Roman's charm can be disarming. He presents himself as a friendly, well-meaning person who often talks about his faith in God. However, don’t be fooled by this facade; it quickly becomes apparent that his demeanor masks unprofessional conduct. I found myself continuously squeezed for more money, despite having a pre-agreed budget. His pleasant act transformed into rudeness and disrespect in moments when I raised concerns about the quality of work being performed in my home.
From the outset, I clearly communicated my desire to have all necessary materials procured before beginning work to avoid delays. However, as of January 17, 2025, my master bathroom remains incomplete, plagued by significant errors throughout the project. The staggering amount of time spent dealing with these issues has drained my finances and caused immense stress and inconvenience.

Some of the major issues I encountered include:

Poor Communication and Contract Fulfillment: There was a total lack of consistency in communication about the sliding door specifications, leading to pressure to accept substitutions that deviated from our initial agreement.

Damaged Property: Roman's crew chipped new tiles during installation, and I discovered that a bathroom door was improperly replaced with a subpar product. Additionally, my landscape was damaged without any effort for restoration.

Failure to Complete Project Professionally: After paying Roman for a second project involving the main bathroom, he has ghosted us. Despite making 3-4 attempts to contact him regarding a refund, he has failed to respond.

Shoddy Workmanship: The renovation work on the master bathroom has been subpar, with issues ranging from an unlevel bathroom floor to improper installations of fixtures. I have had to repeatedly point out glaring oversights that should have been caught by a professional contractor.

Financial Disputes: I faced demands for additional payments without justification, with the overall cost of the project far exceeding our initial agreement. Now, I find myself pursuing compensation for multiple mistakes requiring rectification.
Unfinished and Poor Quality Work: Despite addressing problems, including an improperly aligned shower head and uneven grout work, the quality of workmanship has not improved. A lack of attention to detail raises serious doubts about Roman's capabilities as a contractor.

In summary, my experience with Roman Abreu from DFS In-Home Services has revealed significant issues with his professionalism, reliability, and communication, calling into question his ethics as a contractor. His charm can quickly turn into rudeness when confronted with valid concerns, creating a deeply frustrating environment in your own home.

I am now left with no choice but to take legal action for the issues mentioned above and the financial restitution owed to me.

I hope my review serves as a cautionary tale for anyone considering his services. Renovations can be challenging, but working with a contractor who does not prioritize your needs or respect your property will only lead to frustration and hardship. Save yourself the stress and seek a qualified contractor who upholds professional standards.

I made an appointment for today at 1:00 p.m. I got an email confirming an appointment today at 1:00 p.m. no one showed no phone call, no email. No technician assigned. I would highly scrutinize any offer from this company because obviously they don't care about their reputation enough to send a technician to a scheduled appointment.

Roman is excellent and very efficient! He is very nice and is very neat and tidy! You won’t be disappointed when you hire him!! He replaced tempered glass in my shower

Today March 20th… DFS people came and replaced my master bathroom mirror. I wanted same size with trim. The old one that was installed by Toll Brothers looked unfinished and Toll brothers used wrong glue. DFS came today installed new one with trim looks Great! I couldn’t be happier with their work. You need to use DFS.

They were very kind, helpful, and efficient with their work. My window looks great and they fixed it very quickly.

They rebuilt the roof of our ancient pump house and made it accessible with a great sense of design and execution. On time and totally professional.

DFS replaced a totally custom basement door for me, it was a good amount of work, but they used great materials and made it look amazing! Professional work.

Roman and his crew came on a Sunday to repair a leak in my roof. He was punctual and polite. They performed the repair quickly and cleaned up the area afterwards. They did an excellent job for a fair price. I will use DFS again for various other jobs and highly recommend them.

They were prompt and very pleasant, but I did not end up choosing them for my project because they wanted the full ~$3000 amount up-front before any contracts were signed or any work was scheduled. Also— I could only find a PO box address, my email to their AP address bounced, and I only received one of two requested estimates. A few other minor oddities too that aren't worth mentioning here.

Just want to warn anyone who is considering DFS that it seems like there's a leap of faith to be taken.

Roman went above and beyond to help with my broken window. He went into the house by himself (Im selling it and was empty with a padlock to get in) he secured the broken window until the new one was ready, then went a few days later without me having to worry or insist, installed everything, cleaned everything,sent me tons of pictures and even helped me check the house, fix a locker (without me asking).. really a wonderful experience. A bit pricey I must admit but worth it bc of the care and pride he puts in his job. A+ and def recommend!

I am really pleased with the outstanding service and quality of the work completed by DFS IN-HOME SERVICES Roman was very instrumental in the process of my project, he explained every step that was need to complete my project. Highly recommend DFS IN-HOME SERVICES for any home improvement work. Am coming to this company next time weather it’s for a small or big project, DFS can handle it!

I am so thankful for the roof job DFS In-Home Services recently completed at my home. My account manager Paul was so instrumental in explaining the entire process for my project. He was there from the beginning to the finish of my project. I highly recommend DFS In-Home Service for your next roofing job.

Roman went above + beyond to get the job done. We are selling our home and no longer live in the state, and Roman was able to connect with our realtor and seamlessly repair our broken glass door. His pricing was incomparable. So thankful for him and how the whole process was stress free!

The glass on the exterior French door in our basement had been shattered and needed to be repaired. Roman not only got us the best price for the glass repair, but also cleaned all the glass pieces and the area around.

Roman and his team recently completed an electrical project in my home and it turned out great! They added three outlets a long a wall, the electrical for a garbage disposal, and replaced a date kitchen light with four LED flush ceiling lights (similar to recessed lighting but so much better)! From start to finish, Roman exhibited the utmost professionalism, expertise, and dedication to providing top-notch electrical services. He also provide recommendations and advice as my husband and I were remodeling our kitchen. He answered questions about the design aesthetic and gave advice along the way. I highly recommend Roman and DFS In-Home Services to anyone seeking home renovations/remodeling, and I will undoubtedly hire them for any future renovation projects. Thank you for a job well done!

This letter of reference addresses the quality of workmanship I received from my contractor Roman Abreu when I decided to renovate my home.
When I was looking to renovate my newly purchased home, I needed a contractor I could trust. Furthermore, I needed to know the work would be completed in a professional manner. Mr. Roman Abreu, the owner of DFS IN-HOME SERVICES, came highly recommended. After several professional consultations with Mr. Abreu, I decided to hire him to complete the project. This was not my first home, so when I reached out to DFS, I had a long wish list. I felt very confident that his company could complete the job. This project took quite some time, but it was well worth it after completion. I now have the dream kitchen I’ve always wanted, and there isn’t a day I don’t come home and feel a deep sense of satisfaction about the quality of workmanship.

The following work was done: A full kitchen that included all new kitchen cabinets, flooring, painting, and a new window. I also had DFS IN-HOME SERVICES renovate a half bathroom on the first floor, and a full bathroom on the second floor, that was transformed to an amazing oasis. I have spread the word of the wonderful work his company has done. Even when my family and friends visit my home, they can’t believe the transformation! I am confident DFS can do the same for other homeowners.

It is with great enthusiasm that I write this letter of reference for DFS IN-HOME SERVICES.

They are totally professional in every respect: from answering initial calls and queries in a timely manner, fulfilling all terms and specifications listed in the contract and providing top quality work - all done by a crew you’d trust enough to walk your dog

I hired DFS In-Home Services to replace a roof for an office building I own. I checked with a few companies and after reviewing all the bids, I found that DFS In-Home Services not only that gave me a good price but provided the most professional contract that I felt protected me well as a business owner. The work was completed on time, the price did not change, all the work was done professionally, best materials, no issues with any part of the roof and they left the property very clean as what they promised. There was an issue with a window that was damaged during the roof install but within a week they sent someone to measure and replace the window. My experience with DFS In-Home service was a great one and I recommend anyone to use them.

They changed my furnace in the attic, its working great and they didnt leave a mess behind. Very professional and courteous.

We needed extensive work done because a poorly done reno job that occurred prior to us purchasing the home left our walls and floors uneven. Roman's crew did an excellent job at renovating our home so that the walls properly met the floors, cealing any open cracks amd crevices. Our floors were properly leveled as well. Roman also renovated our basement giving it a modern as well as functional design. Roman has a wonderful eye for aesthetic, and his selection of color palettes for our home were attractive and helped our home sell in less than one month! We highly recommend his services.