- 5303 S 321st E Ave, Broken Arrow, OK 74014
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
What people say about “DASON Fire, Inc.”?
Dason Fire & Water Restoration is highly regarded for its prompt response and exceptional customer service, especially during emergencies like fires and tornadoes. Many customers commend the team's professionalism and ability to handle complex insurance processes efficiently. The company consistently demonstrates a commitment to completing projects in a timely manner, often exceeding customer expectations. However, there is a notable complaint regarding customer service, with one reviewer expressing dissatisfaction due to unreturned calls and lack of communication, which contrasts with the generally positive feedback.
What Users Like The Most
- Kevin and his team answered our call at 7 am after a tornado did extensive damage to one of our properties.
- They were there within an hour to start fixing the situation.
- If anytime during the construction process I needed anything it was taken care of ASAP.
- We also made life long friends in the process.
- Kevin and his team go above and beyond to take care of each situation.
What Users Like The Least
- Dason Fire and Water Restoration has the worst customer service.
- They do not return calls and they do not get reports to you when they say they will.
- They show no tact when dealing with customers.
Recommended Reviews
Kevin and his team answered our call at 7 am after a tornado did extensive damage to one of our properties on a holiday weekend. It was a 2 hour drive for them and they were on site making things happen in 4 hours!! I can't say enough about how impressed I am with their skill set, professionalism and kindness!!
WE HAD FIRE SPRINKLERS GO OFF AT OUR NEW BUILDING THEY WERE THERE WITH IN AN HOUR TO START FIXING THE SITUATION. THERE WAS OVER 10,000 GALLONS OF WATER. THEY STAYED UNTIL THE LAST DROP WAS GONE. THERE WAS PAINT/SHEETROCK AND FLOORING TO BE DONE AS WELL. KEVIN AND HIS STAFF ARE AMAZING TO WORK WITH AND A GREAT LOCALLY OWNED COMPANY. I WOULD HIGHLY RECOMMEND THEM.
I have used Dason Fire & Water Restoration on several occasions. Two of those where apts fires and we had several units destroyed. They worked with our insurance and got things settled in a timely manner and got the job done in adequate time frame. If anytime during the construction process I needed anything it was taken care of ASAP. I never had to make a second call or go up the chain of command to get my questions answered. The entire staff is awesome to work with. I would highly recommend Dason Fire & Water Restoration, Inc.
- 5303 S 321st E Ave, Broken Arrow, OK 74014
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Metal Roof
- Slate Roof