- 13505 S Mur-Len Rd #105/177, Olathe, KS 66062
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- TPO Roof
About the Business
What people say about “Crown Town Home Services, LLC”?
Customer feedback is mixed regarding Crown Town Home Services. While a majority of reviews praise Matt for his professionalism, reliability, and quick response time, one review highlights significant issues with customer service, specifically regarding missed appointments without communication. Positive reviews commend the quality of work and satisfaction with results, indicating a strong performance overall. However, the negative review raises concerns about the lack of communication and the need for better customer service practices, which affects the overall perception.
What Users Like The Most
- Matt has been doing gutter cleaning for us for many years and has been both professional and reliable.
- He does an amazing job. He makes sure the job is done correctly and made sure I was satisfied with his work before he left.
- We’re so thankful Matt was able to help us out. He responded to my inquiry almost immediately.
- Matt was prompt with response to giving a quote for gutter cleaning.
- They are exceptional. They stick to the schedule and are quick and complete the job.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Matt has been doing gutter cleaning for us for many years and has been both professional and reliable.
Today he did a "soft wash" of the entire front of our house as well as power washing of our entryway and sidewalk concrete.
Our siding was dirty, oxidized and just dull looking in general. Now thanks to Crown Town Home Services and Matt our house hasn't looked this good since it was built! What an amazing transformation!
Money well spent!
Matt is very professional and knows his work. He does an amazing job. He makes sure the job is done correctly and made sure I was satisfied with his work before he left. I would absolutely use him again.
No call no show two days in a row. Didn't show for my first estimated appointment time. I called Matt two hours after and was told it was due to a flat tire. I understand things happen, but no call or text to let me know is poor customer service. Rescheduled for the following day with a two hour window. No call no show again. I called two days later to ask why he didn't show up twice, and was told it was windy the day before my first appointment and is behind schedule. First it was a flat tire, now it's wind? Keep your story consistent. Call or text your customers to let them know if you can't make an appointment, Matt. Seems like common customer service courtesy to me.
If you decide to use Crown Town, I would advise calling the day of your scheduled service to make sure they plan on showing up or need to reschedule.
- 13505 S Mur-Len Rd #105/177, Olathe, KS 66062
- Financing Available
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- TPO Roof