- 10060 US-17, McClellanville, SC 29458
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
About the Business
What people say about “Creekside Metal Solutions”?
Customer feedback for Tweedy's Heating and Air is overwhelmingly positive, highlighting their professionalism, communication, and reliability. Many reviews commend the company for their timely service and fair pricing, with customers expressing satisfaction with both installation and repair work. Communication is noted as a strength, with technicians explaining processes clearly and keeping clients informed. However, there is one significant complaint regarding a delayed thermostat installation and lack of a full refund, which suggests some areas for improvement in customer service and follow-up. Overall, the majority of customers recommend Tweedy's for HVAC needs.
What Users Like The Most
- Trustworthy, completely honest, explains everything so you can actually understand it.
- They were personable, understanding, clear, and understood the importance of doing an A/C job properly.
- John is extremely communicative and the pricing was beyond fair.
- Very fast, professional and honest I would highly recommend them to anyone who has heat or air problems.
- John Tweedy is very knowledgeable in his field. He stands behind his work.
What Users Like The Least
- It took them 3 months to get me a quote for replacing air conditioning ducts.
- They never came back to install the thermostat.
- I paid for installation of a new thermostat but did not receive a refund for the installation cost.
Recommended Reviews
Tweedy was originally recommended by my former AC technician who retired. Here are the issues I had with Tweedy's:
1) I paid for installation of a new thermostat. They never came back to install the thermostat. After about ten phone calls over a 2 month period, they finally refunded me for their cost of the thermostat. However they did not refund me for the installation cost.
2) It took them 3 months to get me a quote for replacing air conditioning ducts. Every other company sent a quote within a week. Also their estimate was higher than any other company.
3) They installed a new AC system. After installation, I submitted a request for the $500 rebate from Dominion Energy. The new system they installed didn't qualify for the rebate. I have used other AC companies in the past and I have always qualified for the rebate.
4) I paid $530 for the Stop Leak product and dye. Tweedy never returned to see if the Stop Leak product worked. I called multiple times for them to come back but they never returned. I ended up having to get another company to come and replace the unit.
5) I have asked multiple times to speak with the owner but he has not returned my calls.
John is a pro and I highly recommend Tweedy's for all HVAC needs. Trustworthy, completely honest, explains everything so you can actually understand it, cleans up after--can't recommend this company enough!
Had a wonderful experience with Tweedy's. They were personable, understanding, clear, and understood the importance of doing an A/C job properly in the south.
- 10060 US-17, McClellanville, SC 29458
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered