Creative Exteriors, LLC.

Good 3.6 (11 reviews)

1207 S Kanawha St, Beckley, WV 25801
Commercial Roofing
Residential Roofing
24/7 Emergency Repairs
Free Estimates
Tar and Gravel Roofing

Website www.creativeexteriors.org

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Creative Exteriors, LLC, we pride ourselves on our versatility and technical expertise in delivering a wide range of services tailored to both residential and commercial projects. Located in Beckley, West Virginia, we specialize in roof maintenance, skylight repairs, leak repairs, rubber roofing, and green roof solutions. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of organization and consistency in our work, which is why we focus on delivering durable, high-quality results that provide long-term value for our clients. Whether you need a roof repair or a complete overhaul, our commitment to attention to detail sets us apart in the industry. We are recognized for our reliability and ability to complete intricate jobs thoroughly, serving Beckley and surrounding regions with pride.

What people say about “Creative Exteriors, LLC.”?

{
"summary": "Customer feedback for Creative Exteriors is mixed. While many reviewers praise the quality of work and express satisfaction with their projects, a significant number of negative reviews highlight serious issues such as poor communication and inadequate post-project support. Customers have reported difficulties in reaching the company for repairs and follow-ups, with some expressing frustration over the treatment they received. Additionally, there are complaints about cleanup after projects and the use of subpar materials. Overall, the positive experiences are overshadowed by the serious concerns raised by a number of customers.",
"liked": [
"We could not be happier with our new deck and we have had many people stop by our home and ask us who built it.",
"The workmanship is top notch. I Highly recommend them for any work you may need.",
"Matt and his team came in and helped us design a slightly different layout to give us the shower cave we wanted.",
"Nothing but quality. Highly recommend.",
"These guys are the greatest work is excellent and very well done."
],
"disliked": [
"From leaving trash all over my yard, including rotten food, an entire bucket of roofing nails which caused a flat on a brand new tire.",
"Completely destroyed my bathroom, didn’t caulk everything and what was caulked they didn’t use mold free bathroom caulk.",
"They should remove 'Creative' from their name, since they obviously don't want to be creative if it isn't

Services: Roof Maintenance Roof Skylight Repair Roof Leak Repair Rubber Roofing Green Roof Repair

Recommended Reviews

Overall Company Rating

Good 3.6

Out of 11 reviews

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Donna Feijo

Google review

Apr 21, 2025

The project has not started at this time. Our experience, thus far has been excellent. I would suggest calling Matt If you need work done. He has been more than helpful! Can’t wait for the project to begin!

I will follow up with another review once the project is completed.

Katrina Cox

Google review

Dec 2, 2024

We had an old deck that needed replaced and we wanted to have an open gable roof on the new one as well as cables instead of pickets. Discussing with Matt what I wanted, he made our dream a reality and Creative knocked it out of the park. We could not be happier with our new deck and we have had many people stop by our home and ask us who built it. It has become an extension of our home and we enjoy nothing more than sitting out on our new deck. I would highly recommend Creative Exteriors for your next home project.

Nikki Lowery

Google review

Nov 9, 2024

If I could give 0 stars I would. This company is the absolute worst when it comes to anything!! From leaving trash all over my yard, including rotten food, an entire bucket of roofing nails which caused a flat on a brand new tire to trying to swindle more money out of us after payment. Also don't expect them to even bother to remember your name even after many many meetings and phone calls. Use this company at your own risk!!!

Harry McClung

Google review

Oct 1, 2024

We are extremely pleased with Creative Exteriors. They installed new windows, siding & marquee.

The workmanship is top notch. I Highly recommend them for any work you may need

Thanks Creative Exteriors Team!!!

Mary Atwell

Google review

Sep 30, 2024

Completely destroyed my bathroom, didn’t caulk everything and what was caulked they didn’t use mold free bathroom caulk, grout has already crumbled and tried to use my existing baseboard and repaint them. I’ve had to again after 1 year have my bathroom completely redone I do not recommend this company!!!!!!!!!

Mary Hammett

Google review

Sep 20, 2024

A big thank you to Matthew and team at Creative Exteriors. I love the new metal roof and know the job has been done well. They even replaced my neighbors roof. Thanks a bunch Creative!

Brooke Meadows

Google review

Jan 19, 2024

We hired this company after finding an unexpected bathroom leak resulting in a total gut job. We had never planned a bathroom renovation and had no clue where to even start. Matt and his team came in and helped us design a slightly different layout to give us the shower cave we wanted. The boys on the crew were so kind and answered all our questions and always pointed us in the right direction if they felt something we chose wasn’t going to work out well. In the end our master bath took about 3 weeks - even during holiday season - and looks amazing. Absolutely would recommend!

Cyndie Smith

Google review

Jun 29, 2022

Don't call these guys if you have a challenge. Dave took one look and "graciously" turned me down flat. No suggestions, no potential alternatives. He just said no. But he still took pictures of my challenge "for his records," he said. I believe they should remove "Creative" from their name, since they obviously don't want to be creative if it isn't easy. VERY DISAPPOINTING

Billie Neal

Google review

Sep 20, 2021

These guys are the greatest work is excellent and very well done I wouldn't have anyone else do the awesome work they did for me they are the best

Karen Wise

Google review

Oct 27, 2020

Hired this company to remove and replace our front porch. Having used this company years ago, at another house, I expected high standards. I was not disappointed! Professional from our sales rep Dave to the construction crew, nothing but quality. Highly recommend.

Kathy Conley

Google review

Dec 16, 2019

Have windows installed years ago and bathroom window needs a small part cause it won't let one side of window go up or down. Have called since April to get fixed. Told it was under warranty but they were backed up on repairs and have called 4 times and it is now December almost January and nobody yet. Get same story when I call. Do not get anything done by them they don't repair what they fix. I bet if I had new work to be done they would show up. Just want new work not fix what they put in. Will not use them again or recommend them. Beckley WV office.

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