- Laveen
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
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What people say about “Cozy”?
There are not enough reviews yet to form a clear opinion about Cozy
Recommended Reviews
Cozy exceeded my expectations in every way. The team was not only professional but also genuinely friendly and easy to work with. They kept me informed throughout the entire process, and the quality of their work speaks for itself. My home feels noticeably more comfortable, and I was pleasantly surprised to see a drop in my energy bill. I’m really glad I chose Cozy—highly recommend them to anyone considering their services!
Communication nightmare. I've attempted to contact them multiple times after our project went off the rails day 1 and have yet to receive a call back.
Highlight of issues:
-Was quoted the project would take 1 day to complete. In reality, it took a total of three days.
Day 1:
-A/C was turned off with no notification. Three hours later, our house was at 82 degrees. Our A/C worked all night to cool the house down, but as there was no insulation in the attic overnight it was near impossible.
-The crew left without any notification at the end of day 1, leaving the garage door wide open.
-Insulation mess was left behind in garage, along with air masks, gloves, etc. on driveway.
-Contacted the project manager at the end of day 1 to discuss all the issues and express my concern. Was assured it would be resolved moving forward.
Day 2:
-Crew was an hour late with no prior communication.
-Despite being told they could complete the work in 2 additional hours on day 2 due to a hard stop time on our end, they were unable to finish after 3 hours of work.
Day 3:
-The project was completed after 3 additional hours of work.
-Despite telling them I was going to be on a phone call until 11 am and to text me at the number they'd called when they arrived, they rang the bell at 10:50 am.
Post job:
-Second half of payment was processed without any confirmation or notification the original card would be used, which is a big deal when you're talking about a five figure price tag.
-Despite speaking with the project manager after day 1, communication issues persisted. I have contacted him twice with no response since the job ended and attempted to contact the main office line twice with no response.
Take your business elsewhere.
Cozy found the sweet spot between affordability, quality work, and quick turnaround. Their customer service was outstanding – they answered all of our questions and completed the project quickly with great attention to detail. We had new insulation installed and our ducts cleaned and sealed. We’ve already noticed improvements in the temperature consistency throughout the home, and we’re looking forward to the long-term impact on our energy bills. Highly recommend Cozy, no need to look anywhere else.
- Laveen
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated