- 1000 Spruce St, Martinsville, VA 24112
- Commercial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof
- Slate Roof
About the Business
At Cougar Paws, we specialize in providing exceptional roof inspection, skylight repair, and leak repair services tailored to meet the needs of both residential and commercial clients. Our expertise allows us to handle projects of varying complexity, ensuring that every detail is meticulously addressed from start to finish. Based in Martinsville, Virginia, we proudly serve the surrounding areas, bringing our technical proficiency and commitment to excellence to every job. Our organization and attention to detail set us apart, enabling us to deliver durable, high-quality results that stand the test of time.
We understand the importance of reliable service in the roofing industry, and our well-coordinated team is dedicated to ensuring that each project is executed seamlessly. Whether you require a thorough inspection or a precise repair, we are equipped to provide long-term value and peace of mind for our clients.
What people say about “Cougar Paws ™ Official Site”?
Customer feedback presents a mixed sentiment regarding the company's products and services. While some users praise the boots for their performance and comfort, others express significant dissatisfaction with customer service and product longevity. Several complaints highlight issues with customer support during the return process, and a few reviews mention high shipping fees and product durability concerns. Conversely, there are positive remarks about quick shipping and the effectiveness of the boots. Overall, the inconsistency in service and product quality leaves potential customers with caution.
What Users Like The Most
- Best roofing shoes ever!
- Customer service is awesome, the boot itself is comfortable and adds security when on a roof.
- They shipped on time and exchanged with no issues.
- Ordered yesterday before lunch, just received today @ 2:30 very fast shipper!
- Boots fit great!!! Cougar paw is the best boot for roofing!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
The boots work well but unfortunately don’t last very long ! I’ve had the boots for less than a year, working in them a couple times a week, and the buckle on the boot has already broken before I could even replace the pads. Considering the price of the boots and the customer support you don’t receive, I’ll have to not recommend getting the boots.
Very disappointing customer service. I was told that I could return a pair of boots for a refund after their 30 day period if I sent pictures proving that my boots were not used or worn. My husband was injured and will not recover to the point of being able to repair our roof. We didn't know this until after the 30 day period expired. They said that their credit card processor couldn't process credits - in all the years that I have been in business and have purchased products, I have never found a processor who could not issue a refund. I will not recommend this company. Poor customer service
Best roofing shoes ever! We even wore them at our wedding! Lol
Customer service is awesome, the boot itself is comfortable and adds security when on a roof. We love our Paws!
IG: Girl.Roofer
- 1000 Spruce St, Martinsville, VA 24112
- Commercial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof
- Slate Roof