- 36 Montauk Ave, Stonington, CT 06378
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
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Recommended Reviews
Brian was amazing!! We had no idea where to begin, and Brian walked us through the whole process, protecting us at every turn and for exceeding our expectations in every way, including the final product, work and compensation, Brian is a Johnny Cochran of public adjusting!!!
If you only read one review, do yourself a favor and let it be this one.
Last Feb, water damage devastated our home. I rarely outsource, but this claim overwhelmed me.
Google led me to Cornerstone. Our initial hour call Brian untangled my ramblings and scheduled a visit with the disclaimer if he cannot provide any value he won’t offer his services.
That was the first of many Brian unapologetically offered his true nature.
In our world you rarely hear “I won’t take your money if it means taking advantage of you”.
Brian quickly realized we had an uphill battle with 3 different claims and could not do it alone.
Servpro had to handle mitigation, an engineer was sent to verify the authenticity of our claims and a field adjuster to assess the damage.
Brian handled all of it-every meeting, every phone call, nothing happened without Brian knowing about it and being 5 steps ahead.
He immediately got to work on getting approval for temporary housing.
He handled all contact with the insurance company and within a month’s time got our first offer for rebuild reimbursement. After that he worked with me daily for weeks to inventory all of our damaged contents and organize over 1000 items into a spreadsheet for reimbursement.
We wouldn’t have been reimbursed a fraction of what we were if not for his knowledge and endless help. He was able to get us money back we had no clue we were even entitled to.
Throughout the rebuild process we had contractors, building inspectors, painters, flooring salesmen, plumbers, electricians and carpenters in and out for a year. I expected Brian to bow out at this point.
But one of the most valuable parts of having Brian in your corner is that you’re never alone. He was in contact every step of the process. Every meeting that I was stressed about Brian offered to be there with me. Anytime I had questions that no one else seemed able to answer, Brian answered the phone. He talked me down dozens of ledges every time it got overwhelming.
And to be candid, my family of 8 was in an incredibly vulnerable spot. Financially, we were paying 2x our monthly expenses due to living in a hotel, boarding our pets and ordering all of our meals out. We desperately wanted to be home. We were completely unfamiliar with hiring a contractor. We were the perfect candidates for a motivated and advantageous salesperson to get us to commit to a rebuild that was out of our budget and comfort zone.
Brian was extremely professional in the way he never spoke poorly about anyone working on our house but always guided us in the direction of our best interests. He was such a lifeline during the hardest points in this process. Our family’s North Star, always centering me back to where I needed to be.
Brian has taken our calls during vacation, late nights, early mornings and holidays. He doesn’t clock in 9-5 and then forget about you until the next work day.
When you hire Brian you’re not just getting a public adjuster. You’re hiring someone committed to you, that understands your needs, protects you from your worries and celebrates with you when it all works out.
The one instance that completely encapsulates Brian is- in December we were waiting on a check from our insurance company. We have 6 children so holidays are pretty costly, add in all our extra claim related expenses-we were maxed out on all our credit cards and in desperate need of money just to afford food. By some miracle our check from the insurance company arrived on 12/23. I was certain we wouldn’t be able to deposit it until after Christmas.
Knowing we needed the money Brian deposited the check, took out his fee, cut us a new check and hand delivered it to us in enough time to deposit it before the bank closed for the holiday.
Brian has a family and a life outside of his job. But it’s very clear as his client that you’re never out of sight or mind.
I’d love to live the rest of my life without another insurance claim. But it wouldn’t be without tremendous sadness that I won’t have the opportunity to work with Brian again.
I highly recommend Brian! I contacted him to review an ongoing claim I have. He promptly returned my phone call and did not rush me as I explained my situation. I found Brian extremely knowledgeable, very detailed oriented and accurate in his assessment. His advice was invaluable. In addition, he is very patient and personable! A great set of skills to have working for you!
- 36 Montauk Ave, Stonington, CT 06378
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates