- Cranston
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Asphalt Shingle Roof
About the Business
What people say about “Cornerstone Contractors”?
Customer reviews reflect a predominantly positive sentiment towards Cornerstone Construction. Many users praise the company's effective communication and timely service, highlighting that the work was completed quickly and at competitive prices. Several reviewers specifically noted the professionalism and responsiveness of the staff, particularly Bill, who provided detailed explanations and resolved concerns effectively. However, there are notable complaints regarding miscommunication and issues with service quality, which indicate some inconsistency in customer experiences.
What Users Like The Most
- They were the best price, came when they said they would, and finished the job in a day.
- Communication was excellent! Would recommend to my friends!
- The work performed was as promised. Roof was done in half a day.
- They did a fantastic job, and finished sooner than I expected.
- Trustworthy, detailed, skilled.
What Users Like The Least
- The communication at this time was very spotty and challenging at best.
- They never really listen when you speak with them.
- When I call them up the following month I got a same leak around the area they repair for me.
Recommended Reviews
Before the contract was signed William was great. He answered all of our many questions and even brought some samples of shingles for my wife to see. He seemed to be patient with the questions but also wanted to get us on the books for timing reasons which is understandable. The work was reasonably priced and was done in a timely manner. They were able to get the job done in about 3/4 of a day which was nice. It seems to have been a job well done as we have not had any issues to date so hopefully that will continue going forward.
We unfortunately had a miscommunication over the cost for a zinc strip where the quoted price was less than what I was eventually charged due to "material cost increase" over a couple weeks time. I was not happy with this but I understand with the current economy to a degree. Granted it was not a large difference in cost but I just wish it was communicated to us beforehand as we had a set budget for projects.
Once the bill was paid it took a little while to get our final receipt and warranty information. I had to reach out by phone, email and text multiple times but William finally got back to us. Maybe it was a busy season or some other reason, it's possible but still should of been a response much sooner.
I really liked William as he seemed to genuinely care but the lack of communication afterwards and delay was unfortunate. Overall I think they did a good job as we haven't had any issues to date. It was done in a timely manner for a reasonable price as well. Hopefully the communication improves going forward I also hope we won't need and future roofing work done for a long time if all goes well.
They were the best price, came when they said they would, and finished the job in a day. Then, a month later when I had a different contractor in with a concern and called cornerstone, Bill responded immediately and was politely able to prove out that the other contractor had made a measurement error, resolving the issue for me and avoiding extra unnecessary work.
Extremely helpful in helping me ask the right questions to have a better understanding of the work being done.
We had an old roof that needed to be replaced. And there were multiple layers that needed to be stripped off the roof. Cornerstone got the job done on time and according to the contract. Bill was great to work with! Communication was excellent! Would recommend to my friends!
Company Locations
Head Office
Branch Offices
- Cranston
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Asphalt Shingle Roof