- 1701 Broadway Ave, Yankton, SD 57078
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Green Roof
About the Business
What people say about “Complete Roofing & Remodeling, LLC”?
Customer feedback is mixed regarding Complete Roofing & Remodeling. While many reviewers praise the company for its excellent service, professionalism, and effective communication, a few serious complaints highlight significant issues post-service. Positive reviews frequently mention the company's responsiveness and attention to detail, especially in addressing unique customer situations. However, negative experiences point to a lack of communication and unresolved issues, leading to frustration among some customers after the work was completed. This juxtaposition suggests that while many customers are satisfied, others have encountered troubling challenges with service follow-up.
What Users Like The Most
- They went above and beyond making me feel at ease.
- Very knowledgeable and professional throughout the whole process.
- Staff took the time to personally explain how the process would work.
- Did it speedy manner and excellent cleanup.
- Kept in constant contact with me about the status and very quick and professional.
What Users Like The Least
- Now we have four serious leaks! Causing interior damage.
- They 'forgot' to do the deck refinishing.
- The salesperson greatly lacked communication.
- Never was notified exactly when work was going to start nor when work was completed.
- Tried calling and emailing salesperson even leaving voicemails and emails.
Recommended Reviews
I have nothing but great things to say about Complete Roofing & Remodeling. They went above and beyond making me feel at ease. I had a unique situation and the team worked with me, my insurance agent, and the previous homeowners insurance to make sure we got everything we needed covered. They made me feel at ease and did a wonderful job on my home, and I have not had any issues since they completed the work nearly a year ago.
Complete roofing was awesome from start to finish! Very knowledgeable and professional throughout the whole process. I have and will send my friends and family to these guys as I know they will be taken care of! The owner himself even called months after we got our new roof to make sure we were completely satisfied.
I had my first roof replacement ever so this was a new process for me. From start to finish, the service was excellent. Staff took the time to personally explain how the process would work, how much it would cost, and how much insurance would cover. They made sure there would be no surprises. It didn't matter who I was dealing with--sales, front desk, contractor, and even the owner--all were extremely friendly and willing and able to answer all of my questions. Shingles were on/off in a flash. Even the crew they had working on our house were all friendly and polite. Great communication and great service! I'd definitely recommend to others! Scott M
- 1701 Broadway Ave, Yankton, SD 57078
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Green Roof