CMS Homes LLC

I've held back on posting this for as long as I've could. We wanted to leave something higher but this has gone on long enough without anyone taking responsibility. We closed on our house 2 months ago and the quality of the house itself is good.

Upon the starting of the process, we were told that there would be monthly meetings with the construction manager to get updates on how things were going - I assume also to get an idea on when things needed to start getting done for the financing of it. There was never one meeting. We made our peace with it though.

The biggest issue from our side of it is the lack of any type of landscaping. Moving into a newly-built house, most would either expect something for a yard either when you move in, or close there after. In fact,, we were told by the construction manager on the day of closing that our yard would be completed either that week or the following.. Again, 2 months later and rock, dirt, and clay. We cannot make our peace with this. We got tired of waiting enough to get a hold of outside contractors to do the work so we could just get it done and figure out the financial aspect of it (as it is included with the price of the house) afterwards.

One day out of the blue, they came and leveled the property. We though - "without any type of heads up, at least they did it. Hopefully the seed, straw, and sod won't take another 8 weeks". Thankfully we didn't have to pay the contractor that was supposed to come literally the day after they came.

It's 2021, and the housing market has exploded as well as new construction housing. That said, we were told that we were number 38 to have our yard finished. 38!!! And yet, "they aren't behind"? There are literally families that have been moved into their houses since December here that do not have a yard. We understand that there are many projects going on all at the same time, and that weather plays a part in the ability to work on the grounds. However, hearing the same old song and dance wore out a long time ago.

The last thing that I hope the company gets after reading this is please have the crews do a bit of a better job cleaning the roads after they're done for the day. The crews themselves work hard and we see it everyday. Kudos to them as they literally move from one house to the next. However, both vehicles have had nails in tires within the span of 1 week. We both knew that nothing would be done about it as soon (from the point of view from the builders/CMS) as both instances took place. Spending $400 on 2 tires in 1 week is something nobody would enjoy.

That said, if you looking for a good quality HOUSE, then this isn't a bad company. However, we expected a little more than what we got (in a variety of ways) at the end of the day.

They built our home for us in 2016. 5 years later we have absolutely no complaints on construction. The houses in our neighborhood all look just like when built. Working with CMS on our build was effortless and they made it a pleasurable experience. I would use them again!!

Kevin was great! We have met with him several times. He answered all our questions and thoroughly explained the contract and building process. We are so excited to start building on our property!

So far so good! Communication has been top notch for us and things are moving along. We will see how our walk through and closing goes. Love the community we are building in.

Great quality builder! Beautiful homes, well priced and super easy to work with.
Wire shelving is a bit under par alone with the shower door, as it has a frame on it. I only mention these 2 things because of the quality of the home itself including materials they use that these 2 things look cheap and don't match the quality of the rest of the home. I definitely recommend this builder in every other way.

My husband and I decided to build a home in Moscow Mills and CMS is who we chose to build our home! They have been ABSOLUTELY PHENOMENAL. From listening to all of our concerns to helping us navigate our options and getting the most bang for our buck, they have been there for us every step of the way. We never felt like they were just trying to make money off of us or anything like that. They genuinely cared about what we wanted! Special shout-out to Susan and Ted for their help and fielding of all of my emails and texts. We couldn't be happier with our CMS house! Highly, highly recommend!!! Oh by the way, they stayed on schedule. Not a day late on anything throughout the ENTIRE process! They also let my husband and I check in on every step of the process. I really can’t say enough good things.

Bottom line:
If you want a quality home built to your every need, sincere people to work with through the process, options on options on options, and a strict schedule of when it will be done, USE CMS TO BUILD YOUR HOME!

Our house is less than a year old and they have not came back and done any of the iou any of the warranties, we didn't get any or our 6 month or 10 month check list work done. we need poles painted cabinets fixed floors fixed spots on the walls fixed and they never came back and did any of it never answered an email or a call try to collect more money after the close of the house our floor isn't level I could really go on and on but my main point is to get a review out there to let people know don't trust what you sign with this company because they don't come back and do the work. We basically have absolutely no warranty from CMS. Meanwhile I had breat cancer the entire time our house was under construction. They were fully aware and still treated us like we had clients. You will never get the old customers always right here.

They need to be more careful. Think about others around you . Accidentally cutting a phone line once ok. But 4 times is blantent disregard for the neighborhood . Giving this company a bad rep. I don’t live near there I have seen it reposted 8 times.
I changed this review to a five star because of how professional the owner handled it.

My husband and I just closed on our beautiful, new home! We highly recommend using CMS for building your future "dream" home. We have been so blown away by the CMS team. From day one of pricing to the very closing day, this team answered our questions and helped us whenever we needed it. They worked with our budget and kept us within our means. We were first-time home buyers, so this could have been a time of stress, but they made sure it was a smooth process. All of our questions were answered and they really helped understand how the process works.
We watched our home closely as it was being built and we were pleased with the good work they were doing. Susan, the sales manager, was extremely helpful. We even received weekly updates from Susan on how our home was coming along. We know a lot of experienced construction workers, and even they were super pleased with CMS' building. The day we closed was a super exciting time for us. We had our walk-thru with Jeff and pointed out only a couple of cosmetic touch-ups. Jeff took care of things. The team was on site before we even left the walk-thru to "fix" these minor things. A huge "thank you" to all of the CMS workers who made this possible!

I had a house built and thought they did a decent job until the finish. I told them about broken counter and wanted it replaced and they tried to cover it up. I've called the main office to try and get it done the right way and have had no contact back. People spend a lot of money for things that aren't broke and cms has definitely dropped my respect of them that I had. Don't sign any papers the same day as the walkthrough. Trust me because they won't fix anything in a timely manner. I've let them know about broken counter weeks before closing and they just tried to cover it up and then have me move in to just tear everything up later? Really good business. I understand things that happen later out of theit control but to purposely not fix something they seen that couldn't be fixed is disgusting and totally unprofessional. Don't deal with Jeff sheets either on your home also.

My husband and I built a home through CMS and we were very impressed. This was our first home so we were already nervous, plus we had heard from many that building a home could become very stressful. Everyone at CMS helped us through the whole process! We had SO many questions and they never got annoyed or frustrated with us. Our home is beautiful and we love how well it was built. We would suggest looking into CMS homes if you are looking to build a house. They treat you like family and will go above and beyond to make sure you are happy!

I'd give them ZERO stars if I could. I bought a new home, had a problem and they put a band aid on a broken leg. They knew the quick fix they attempted wasnt going to work. They left us to deal with the problem. Typical Troy, MO BS builder.DON'T DO IT!

One 5 star review by the owner. Poor home building skills. House is built super cheap from framing and foundation to mechanical and drywall. Be careful I guess you really don't get what you pay for. Builder try's to talk his way out of everything and doesn't stand behind his name. Find a better builder.