- 1617 E Broadway Ave, Bismarck, ND 58501
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Clooten Siding & Window Co”?
Customer feedback is mixed regarding the company's services. While a few reviewers praised the quality of work and communication, others expressed frustration over significant delays and unmet promises. Customers highlight instances of poor installation and issues with product quality, leading to dissatisfaction. Although the company's workers are described as polite, the challenges in getting timely responses and solutions from management have affected the overall experience for some clients.
What Users Like The Most
- Amazing customer service, haven't done any business with them yet.
- I would say I was in no hurry to start or finish, they did a great job & had great communication.
- Tom & his crew were good to work with.
What Users Like The Least
- Owner is a nice guy, but can’t deliver on promises.
- On one window they just replaced the glass... the serviceman said 'no I'm not doing that to these people'.
- Owner is a great salesman and fast talker... used it to make promises that were not delivered.
Recommended Reviews
I would recommend to listen to everyone that says it takes FOREVER to get these jobs done. Owner is a nice guy, but can’t deliver on promises. I get that since Covid supplies have been delayed, but even Tom knows that. So don’t say something will take 2 week when it will take 8 weeks. His workers are nice and polite guys, but the struggle to constantly have to call Tom to get the job done gets old. We won’t be using him again for any future work. We had windows replaced and gutters/soffits/ fascia. Right before we were moving we had a window pane on a patio door shatter (door that they installed). So for easiness, since they installed it, I figured it would be easier to have them replace the pane. He told me he thought a couple of weeks. Ya by the time we moved (about 8 weeks later) it still wasn’t in. I was frustrated with the lack of honesty and wouldn’t use him again. That was the last straw for us.
Amazing customer service ,havent done any business with them yet. But I will be giving them a call when I need to have work done.
On one window they just replaced the glass. The serviceman that was here told us the glass wasn't quite the right size or type or something. He called his manager and I could hear his manager/or the owner say just put it in anyway! The serviceman said 'no I'm not doing that to these people, you made me do that one other time and we had nothing but problems.' This happened quite awhile ago so I dont even know if that guy still works there. I greatly appreciate the servicemans honesty.
We also had multiple brand new windows put in. I can literally feel a breeze come through the window when I am near it. Will never use them again, it took forever to get them to actually start any work. Then they did a horrible job
- 1617 E Broadway Ave, Bismarck, ND 58501
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated