Logo of Clooten Siding & Window Co

Clooten Siding & Window Co

  • 1617 E Broadway Ave, Bismarck, ND 58501
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Clooten Siding & Window Co”?

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Recommended Reviews

Overall Company Rating
Average 2.6
Out of 5 reviews
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Show first:
Meg Claypool
Feb 3, 2023

I would recommend to listen to everyone that says it takes FOREVER to get these jobs done. Owner is a nice guy, but can’t deliver on promises. I get that since Covid supplies have been delayed, but even Tom knows that. So don’t say something will take 2 week when it will take 8 weeks. His workers are nice and polite guys, but the struggle to constantly have to call Tom to get the job done gets old. We won’t be using him again for any future work. We had windows replaced and gutters/soffits/ fascia. Right before we were moving we had a window pane on a patio door shatter (door that they installed). So for easiness, since they installed it, I figured it would be easier to have them replace the pane. He told me he thought a couple of weeks. Ya by the time we moved (about 8 weeks later) it still wasn’t in. I was frustrated with the lack of honesty and wouldn’t use him again. That was the last straw for us.

Jon Anderson
Jan 14, 2021

Amazing customer service ,havent done any business with them yet. But I will be giving them a call when I need to have work done.

Ar
Sep 30, 2020

On one window they just replaced the glass. The serviceman that was here told us the glass wasn't quite the right size or type or something. He called his manager and I could hear his manager/or the owner say just put it in anyway! The serviceman said 'no I'm not doing that to these people, you made me do that one other time and we had nothing but problems.' This happened quite awhile ago so I dont even know if that guy still works there. I greatly appreciate the servicemans honesty.

We also had multiple brand new windows put in. I can literally feel a breeze come through the window when I am near it. Will never use them again, it took forever to get them to actually start any work. Then they did a horrible job

Danni Kuntz
Jun 17, 2020

We had them remove old siding, insulate and new steel siding. I would say I was in no hurry to start or finish, they did a great job & had great communication. No extra charge for the few extras. Tom & his crew were good to work with. Our house looks great!

Tom Bushaw
May 29, 2019

I have had a horrible experience with this company. Owner is a great salesman and fast talker. He has great knowledge about the industry but used it to make promises that were not delivered. Install was late and then took over 3 weeks to complete while windows with no seals around them let air in the house. During install, the workers cracked lengthwise a 6 foot siding board and then in attempts to cover it up screwed it down leaving the screw projecting a 1/2 inch. Following the install the master bedroom has never been the same with windows leaking frigid North Dakota air all winter. Caulking is peeling inside and out. In sliding door install the gutters were damaged when the installers struck them with the door frame. Clooten would not fix it. Same sliding door frame was installed with a broken piece the installers tried to cover up by siliconing it back together. Door was finally replaced weeks down the road after persistent phone calls by me. Window locks are broken and windows aren't a year old. One sliding window doesn't even fit in its frame and rattles back and forth. On top of this is the avoidance to deal with the problems. Not returning phone calls is a common theme. The receptionists hang up the phone when you express your dissatisfaction with their service. They even called me back to pretend they were the owner.at the end of the day the games aren’t worth it. Don't make our mistake and roll the dice with clooten. The company underbids for a reason. We thought being in service in ND for a long time meant something. Not to these guys. Find a different contractor who keeps his word and finishes the job right.

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  • 1617 E Broadway Ave, Bismarck, ND 58501
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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