- 3706 Albert Pike Rd, Hot Springs, AR 71913
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
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If I could give negative stars, I totally would!!!
I ABSOLUTELY DO NOT recommend doing business with Chris Dixon and Capital Home Improvement.
Chris contracted us to do some electrical work for him in May 2022. The first phase of the job was completed and he was invoiced. We invoiced him in May. Come July, it still hadn't been paid. Even after we started sending invoice reminders, still no payment. Come the beginning of Aug, I call to get an update. At this point, the invoice is OVER 60 days past due. When I called, Chris cussed me like a dog. Said he'd send the check. I let him speaking to me like that, slide and I moved on. We received the check on Aug 6th. We debated on finishing the 2nd phase. But we decided to, as it was unethical on our part, to not do so.
So let's fast forward to phase 2. Phase 2 was done & invoice on Aug 19th. Today is Nov 10th. And we haven't received payment, AGAIN. We have sent him 7 reminders in 63 days.
So once again, I called him to get an update today. When I told him what I was calling for, he said he already paid that invoice. I said no sir, it hasn't been paid. Then he said he hasn't seen an invoice. I told him, according to my books, we've sent 7 invoices, and it's been viewed 7 times as well. Chris started screaming saying he thought it was taken care of a couple of weeks ago when we "called". No one has called him since Aug. He proceeded to yell and cuss at me, saying he'd send the "f&cking check". I asked him SEVERAL times to refrain from speaking to me like that, as I'm only trying to collect a debt he owes my company! He then continued to yell and said "I said I'd send the f&cking check, b!tch".
Chris not only acted extremely unprofessional and doesn't care to pay his invoices, but it's also apparent he loves to scream and cuss at women!
I wish zero stars was an option. Absolutely the worst company that I've had frame a new construction home in 20yrs of building. Owner is full of excuses and has no idea if his own guys are doing it right. What should have taken 3 weeks actually took 8 weeks. Only one guy on the crew knew what he was doing and continually took short cuts trying to get done. Stay very far away from this company for anything you need done.
We used Capital Improvement on two major projects at our lake house. The first was to restructure our roof line, reroof and then to do repairs in the interior from damage from the original roof leaking. The second major project was to enclose an open porch with windows and screens, open an interior door and put flooring in this sunroom. The work done by this company was satisfactory although they not only leave construction debris on site but also littered with used drink cups, cigarette butts etc.
Following the first project we were missing a mattress pad, sheets, washclothes, etc. The cost of these items were without complications deducted from our final bill. About 2-3 weeks after the second project was complete the house key which was temporarily left in a spot only for this company's use was missing. Our home had also been entered without authorization. Approximately $1200 worth of personal property was missing. Our cost to rekey our home approximately $300.00. Capital Home Improvement management has had very little interest in this situation. I would caution care in hiring a company that appears to be somehow associated with theft
- 3706 Albert Pike Rd, Hot Springs, AR 71913
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated