Logo of Capital Home Improvement, LLC

Capital Home Improvement, LLC

  • 3706 Albert Pike Rd, Hot Springs, AR 71913
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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Overall Company Rating
Average 2.8
Out of 10 reviews
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Marissa
Nov 10, 2022

If I could give negative stars, I totally would!!!
I ABSOLUTELY DO NOT recommend doing business with Chris Dixon and Capital Home Improvement.

Chris contracted us to do some electrical work for him in May 2022. The first phase of the job was completed and he was invoiced. We invoiced him in May. Come July, it still hadn't been paid. Even after we started sending invoice reminders, still no payment. Come the beginning of Aug, I call to get an update. At this point, the invoice is OVER 60 days past due. When I called, Chris cussed me like a dog. Said he'd send the check. I let him speaking to me like that, slide and I moved on. We received the check on Aug 6th. We debated on finishing the 2nd phase. But we decided to, as it was unethical on our part, to not do so.

So let's fast forward to phase 2. Phase 2 was done & invoice on Aug 19th. Today is Nov 10th. And we haven't received payment, AGAIN. We have sent him 7 reminders in 63 days.

So once again, I called him to get an update today. When I told him what I was calling for, he said he already paid that invoice. I said no sir, it hasn't been paid. Then he said he hasn't seen an invoice. I told him, according to my books, we've sent 7 invoices, and it's been viewed 7 times as well. Chris started screaming saying he thought it was taken care of a couple of weeks ago when we "called". No one has called him since Aug. He proceeded to yell and cuss at me, saying he'd send the "f&cking check". I asked him SEVERAL times to refrain from speaking to me like that, as I'm only trying to collect a debt he owes my company! He then continued to yell and said "I said I'd send the f&cking check, b!tch".

Chris not only acted extremely unprofessional and doesn't care to pay his invoices, but it's also apparent he loves to scream and cuss at women!

Charlie Cram
Apr 2, 2022

I wish zero stars was an option. Absolutely the worst company that I've had frame a new construction home in 20yrs of building. Owner is full of excuses and has no idea if his own guys are doing it right. What should have taken 3 weeks actually took 8 weeks. Only one guy on the crew knew what he was doing and continually took short cuts trying to get done. Stay very far away from this company for anything you need done.

Sue Gerdes
Oct 13, 2020

We used Capital Improvement on two major projects at our lake house. The first was to restructure our roof line, reroof and then to do repairs in the interior from damage from the original roof leaking. The second major project was to enclose an open porch with windows and screens, open an interior door and put flooring in this sunroom. The work done by this company was satisfactory although they not only leave construction debris on site but also littered with used drink cups, cigarette butts etc.

Following the first project we were missing a mattress pad, sheets, washclothes, etc. The cost of these items were without complications deducted from our final bill. About 2-3 weeks after the second project was complete the house key which was temporarily left in a spot only for this company's use was missing. Our home had also been entered without authorization. Approximately $1200 worth of personal property was missing. Our cost to rekey our home approximately $300.00. Capital Home Improvement management has had very little interest in this situation. I would caution care in hiring a company that appears to be somehow associated with theft

Laura mae Hill
May 3, 2020

Chris Dixon good guy hit helps people and he's a hard worker takes a lot of pride in his work and his business to keep it going and he works very hard

Evette Buçkner-Terry
Mar 11, 2020

I was very pleased with the work that Chris worker's did on my roof considering, I had been ripped off previously for $4,500 with ## Will Hutchins contracting company‼️ I went along with Chris because I saw him doing work in the
neighborhood and he promised me to come out Saturday morning once we discussed what was to be done... he showed up and he got the job completed in one day my husband checked the roof for any flaws to make sure everything was okay and he found a few little glitches and he called Chris and they came back out and completed those glitches, I'm very pleased and I would recommend him for other jobs and if I have the money I will call him to do other work around my house

Beryl Rushefsky
Mar 12, 2019

The good folks at Capital Home Improvement rebuilt a wall that had been badly water and termite damaged. Along the way, they rebuilt a wooden staircase leading down from the upstairs bedroom. We have been very pleased with all aspects of the job. Chris Dixon, the owner, was easy to work with and was very flexible about fine tuning the project to meet both our needs and our budget. The crews he sent out were, without exception, courteous and professional. We're very happy with the quality of the work. We will definitely call on Capital Home Improvement next time we have a building project, like the new roof and gutters we will be needing before too very long!

lori cline
Jan 20, 2019

At first, the job went smoothly with Capital Home Improvement. They began work when promised. We contracted them for a new roof and interior work/ ceiling repair where the old roof had leaked. After installation of the new roof, we continued to find many nails around the perimeter of our home and one of our cars experienced a punctured tire. We also discovered a strut that secured our satellite dish in the middle of our back yard. It had been knocked off the roof during the installation. I contacted Capital Home Improvements about these problems but had unfortunately already paid them for the roof. When I did pay them for the roof work, I asked their representative directly if they would return to finish the ceiling job and repair the satellite dish. He assured me that they would. The ceiling job was part of the contract and we had already agreed on a price. Despite repeated texts, emails, and phone calls, Capital Home Improvement did not return. I am now struggling to find a separate company to complete the smaller ceiling job and angry that I was lied to. I would advise any homeowner to stay clear of this company.

John Henry
May 12, 2018

While I was deployed the wife contacted this Company in December 2017 for our kitchen counter top and backsplash to be done. I came home in April 2018 and she was still trying to coordinate with this company. They would bounce her around and claim that they were waiting for the tile to come in. I stopped calling this company and was able to get it all done within a month with 2 local contractors. This Company also over charges.

Home Improvement Prices
Kitchen Counter top: $1700
Backsplash: $700

Locals:
Kitchen Counter top: $900
Backsplash: $390

Don't waste your time or money on this company.

Aaron
Jan 7, 2017

At first, they were trying to patch up a damaged panels, instead of replacing as an estimation. The manager (Chris) never came by for a final walk through. Also, it has been a month for them to come back to refix the ceiling panels that came loose. Will never ever use them again. It's very tiresome to deal with Chris -(salesman/Manager)

Stephanie Jump
Feb 6, 2015

Excellent work & I will use them for any home improvement needs!! They are top notch and take pride in their work, which is rare in this field.

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  • 3706 Albert Pike Rd, Hot Springs, AR 71913
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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