Cannon Ford of Cleveland

Literally no one can beat Mr. Aaron Moore getting you the best deal at Cannon Ford of Cleveland. ALL staff from finance to maintenance are knowledgeable, caring and genuinely concerned. I’ve been dealing with Cannon since moving here from New Orleans attending grad school at Delta State University. All of my vehicles are maintained to its utmost efficiency in the service department. Thank you, thank you, thank you!

Mr. LaTroy Johnson is an extraordinary salesman. He was very diligent in helping me with my car purchase. Thank you!

Mr. LaTroy at Cannon Ford in Cleveland, MS, is an amazing salesman and went over and beyond to accommodate me during our transaction. I highly recommend Cannon Ford to others.

When I walked into the office I knew it was going to be a good visit. The gentleman that greeted us was Jacob and he was by far the best. He was very professional, and extremely thorough.
I work in customer service industry and he was by far the best I’ve ever encountered.

Yes, Cannon is the place to go. Ask for Latroy Johnson tell him Kawanis Walker sent you. He help me with no problems and he will make it happen for you. Just tell him what you want..

I took my work truck to them for an acceleration issue and they had it for nearly 3 weeks before figuring anything out. I stopped by to check and it was parked in the back lot and looked like it had been there for a while. Customer service was rude at times and great other times. After 3 weeks they called and said they thought it was the throttle body. I’m not a mechanic but I’ve owned a lot of cars and trucks and am sure it doesn’t take that long to diagnose a throttle body. I ended up having to get my company to send me another work truck and return this one. Overall bad experience and would not take anything else to them.

⭐️⭐️⭐️⭐️⭐️ Exceptional, No-Nonsense Service!

My mom recently purchased a 2022 Nissan Pathfinder from Glenn Ford — and the experience was flawless. All she had to do was say what vehicle she wanted and share her information. Within minutes, Glenn had her set up in a brand-new Pathfinder with zero down. No haggling, no waiting — just exactly what she asked for. Professional, efficient, and completely customer-focused. If you want someone who delivers instantly and makes the process smooth as butter, Glenn’s your guy!

Why it stands out:
• Quick & easy – mom got exactly what she wanted in minutes
• Zero down – no upfront costs was a huge bonus
• Stress-free – Glenn handled everything, making it seamless

Always a pleasure to work with the cannon team! Love the professionalism, the courtesy, and the cannon deals! If you need help with a dream vehicle call Zach Flint! He is your man.

I have not had a good experience with this dealership. On the first day of me picking up the vehicle, I had problems with it. I told them that the vehicle was shaking really back, hearing squeaking noise, smell like it’s running hot. I called them as soon as I realized it was a problem with the vehicle. They asked me to bring it in which I did. When they checked it out the mechanic said it needed a wheel alignment but before they do that I would need tires. They put two on and I had to bring it back in for the other two which took about a week or two. When I took the vehicle in, then they said I needed tire end rods. I asked for something to ride in while they had the vehicle, upper management said they didn’t have anything. They called me to bring the vehicle in. When I did, whenI got there, they told me it was the wrong part and they would have to order the right ones which took 2-3 more weeks. They put the tie end rods on and I told them I still can hear the squeaking noise. The mechanic said he knew what it was and he would order the parts. The mechanic said I would have to pay $100 because of the warranty that I supposed to have. I’ve been calling about the parts. They will put me on hold and the phone would hang up. This is a joke. I have never experienced anything like this before. I looked up to Cannon but this experience has been the worse. I have called them and they put me on hold, I walked in the office and they sitting there like I’m not on hold. I regret ever going to them for a vehicle. I got this vehicle February 10, 2025, As of today, June 6, 2025, my vehicle still is not fixed.

Cannon Ford has been handling the routine maintenance on my truck since I bought it, and I have had no reason to consider going elsewhere. Friendly staff, and generally smooth flowing process.

We had the best customer service and experience. They are Top Notch. We will be back to purchase our next Lincoln. Latroy was the best, he was so helpful and made our buying process smooth.

Latroy was very patient and very informative with me. This is the best experience I have ever had with purchasing a vehicle. I will most definitely return.

Friendly staff and excellent salesmen! Will go above and beyond to make sure you get the perfect vehicle that’s within your budget!

LaTroy Johnson is the BEST! He puts his all into his job and goes above and beyond for his customers!! A true asset to Cannon and Ford!

Seamless and pleasant experience. Great dealership and sales staff. I will be back for future trades and recommend my friends!

Excellent professional service! Our salesman Eli did an outstanding job instructing and training us how to operate all the electronics and operational features of the vehicle!

When I bought my 2025 Explorer in October last year I was ecstatic! My salesman, Ricky Brown, was amazing. I got everything I wanted in the deal, fantastic trade in value, amazing interest rate, and monthly payments that would not break the bank. Fast forward to mid November when my service engine light came on...that is when the nightmare began! It took the Service Department 2 weeks with zero communication from them to fix the problem. I was told it was mice damage, one had chewed through the wiring. As soon as I got home that day I called my contracted exterminator who came out the next day and found absolutely zero evidence of mice inside or outside of my home! Fast forward to March 2025, my brand new vehicle left me stranded and I had to call roadside assist. No one every actually communicated to me what the problem or fix was. On trying to speak with someone last week my phone call repeatedly kept rerouting through the receptionist because no one in the Service Department was answering. By the time I did finally get someone on the phone I immediately told him who I was and what I was calling about. He got extremely belligerant and kept talking over me, to the point I lost my cool and told him to go F himself and hung up. This special little man took the time and effort to call me back "to return the favor". Needless to say I did not give the satisfaction. The second he said favor I knew where it was going. Imagine my surprise on learning it was David, the Manager!!

On contacting Ford Customer Care I found out that Service Letters had gone to all dealerships in September about updating the ABS and gear shift modules. That should have been done before I ever drove of the lot with my new vehicle, but it was not. Nor was it done at the next service, which led to the third service! The incompetence of Cannon Ford of Cleveland's Service Department is the reason my gear shift module failed and I was left stranded.

My husband will be shopping for an F150 in June, but you can be very sure that we will not be purchasing it from this dealership. All of our future business, sales and service will go to Kirks Brothers.

I arrived before my appointment time and I asked for my keys back after waiting 20 minutes and my car still had not been pulled into a bay for service so I didn’t have any services done, maybe they were short staffed for a Saturday I don’t know but if they were this should have been mentioned and I see on my ford pass app it states I received service but that is not true.

My salesperson Latroy Johnson was great with helping me find the perfect car. He was friendly and knowlegable as well as the rest of the staff I would definitely recommend him to find your next vehicle

I've dealt with Canon on my last two vehicles and don't plan on changing. I just finished a purchase on my most recent vehicle on Friday. I called Bill Naron and had a specific truck in mind that was not readily available. Bill and Nick Shurden started the hunt and, within a very short time, found the vehicle I was looking for. This vehicle was not available on any of the online services out there, so their resourcefulness was very much appreciated!

Ricky Poe got me closed out with effortless paperwork, and I was on my way.

Tyler Cannon has a great crew that is willing to help and make buying easy. I'll certainly be going back for my next purchase!

Noah Hill is one of the easiest vehicle salesman that I have ever done business with and the Cannon organization as whole treats you like family.

Let me just start by acknowledging the most patient, helpful, cool, calm and collected salesman I’ve ever had in my life…RICKY BROWN! Words can’t express how pleased I was with my experience.

Just to give a little background… I was looking for a newer, more reliable vehicle but I was undecided on what I wanted. Ricky Brown welcomed me and immediately started to show me around. I love that he wasn’t pushy like some salesmen can be and had a gentle aura. I knew he was a trustworthy man. He listened to my concerns as it pertains to buying a vehicle and showed me some really nice and affordable vehicles. He really helped me put things into perspective and worked diligently to help me find what I didn’t know I was looking for. Lol! I will definitely recommend him to any and everyone.

Thank you Ricky Brown!

Great experience getting my truck repaired. Danny and service staff kept me informed and communicated very well throughout the process. Great service.

I've visited several lots and test drove other vehicles. It was a different vibe when I made my stop at Cannon Ford in Cleveland, Mississippi. Aaron Moore came out and made me feel at home. It was no need to continue to Southhaven area. The team at Cannon Ford were customer friendly. I test drove the 2024 Ford Explorer and it was the best fit for me. This was not a slow process, it really happened fast. I also received bonus cash from Ford Motor Company. The Finance Manager, Mr. Poe explained everything and also offered options. I've never experienced a five star treatment at any dealership until I shopped at Cannon Ford in Cleveland, MS. So if you want to be treated right with no hassles, Cannon Ford is the best!! #TeamCannonFord

Cannon motors is the best dealership hands down! Nobody and I mean nobody beats their customer service! Thank you Cannon!

I went to Cannon looking for 2 different vehicles, not knowing which one I wanted, but I knew I wanted it to be white and other details. Aaron Moore and Nick Shurden started looking and in a few minutes they found the vehicle I wanted. They got it to this dealership for me to drive, and it was just what I wanted. I got a 2022 Nissan Armada Platinum. Thanks to Aaron Moore and Nick Shurden for helping me, I would recommend Cannon Ford for anyone looking for a vehicle.

This is my 2nd truck from Cannon Ford in Cleveland. They both have been the easiest vehicle purchases I have ever made. Thank you Cannon Ford and David Burke.

I purchased a truck from Cannon Ford about a year ago; however, I decided it wasn't exactly what I wanted. I took the truck back and spoke with Aaron Moore about the type of vehicle I was looking for. He worked tirelessly and diligently with me until we found just the right vehicle. Thanks Aaron and Cannon Ford for your outstanding service and commitment.