- 82 Schaeffel Rd, Cullman, AL 35055
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “C & M Truck & Trailer Repair”?
{
"summary": "Customer feedback on C&M Truck Repair is mixed, with a significant portion of reviews highlighting both positive and negative experiences. While many customers praise the helpfulness and efficiency of the staff, as well as the quick turnaround on repairs, others express frustration with service delays, high charges for unsatisfactory work, and issues with communication. Some customers report feeling taken advantage of due to poor service. The inconsistency in customer experiences suggests a need for improvement in service reliability and communication.",
"liked": [
"Wonderful customer service here!",
"They went above and beyond to find the part we needed and get us back on the road!",
"Very nice people!! Had to get our trailer worked on.",
"Had me fixed up in a couple hours and most of that was just time to go get the part.",
"The staff and mechanics are the best."
],
"disliked": [
"Got billed for 2.0 hours of labor @ 155.00 per hour and they used defective equipment.",
"Did not fix first generator, destroyed it still charged 1200$.",
"This place is very slooooow; they have had my truck for 8 days.",
"Technician charged 353.00 to hook up to my truck for 2hrs to run a regen, touched nothing else and fixed nothing.",
"The guy said it will be 2 hours for him to come and jump start the truck
Recommended Reviews
Had my apu ac system vac'd out and charged to correct level. Got billed 370.00 some dollars. I was billed for 2.0 hours of labor @ 155.00 per hour. The ac vac and charger they were using was broke and would not pump oil into my ac system pump. If i hadnt been there and insisted my ac pump required oil they would have charged the system and sent me down the road as was. So then they located another machine and had to restart the vacuum process. I ended up paying for them using defective equipment and paid for them to do the job right. Any owner operator or small trucking company should be weary of this business. At the time i was paying my bill the 2.0 hr time was reached. At these rates, when u figure in how long they take you might as well had went to a dealership or in my case, thermo king. On a poisitive note everyone there was pleasent, courteous and friendly.
Wonderful customer service here! I was traveling back home from a road trip and took my motor home in for a check up. The engine light turned on and I wanted to make sure I'd be able to get home safely. Mr. Musgrove took it for a drive and did the diagnostic testing only to say he couldn't find anything wrong with it. I was expecting him to find something (anything) but he was honest and said his testing came back with no codes and it was running fine. I appreciated how fast and efficient our experience with C&M was. I highly recommend them!
Did not fix first generator, destroyed it still charged 1200$.. put new generator in wrong. Literally left us putting the fuel line and return into gas can to operate generator.
Had to finally fix myself, because they were to busy. Reason it did not run was because the put fuel pump 10 feet from tank. Terrible!!
- 82 Schaeffel Rd, Cullman, AL 35055
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
- Metal Roof