Bustos & Hernandez
- 2232 W 10th St, The Dalles, OR 97058
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Bustos & Hernandez”?
Customer feedback reveals a mixed sentiment regarding Bustos & Hernandez. While several reviews praise the quality of the work and the professionalism of the team, there is a notable complaint regarding customer service. One customer experienced rude communication when seeking an estimate, which negatively impacted their perception of the company. The delivery of service and overall communication seem to vary significantly among customers, leading to a cautious outlook for potential clients considering this company.
What Users Like The Most
- If I could give 10 stars, I would!
- Always doing excellent work and being more than pleasant.
- They are booked out for a reason!
- It turned out better than we imagined.
- The employees are very talented and are so polite.
What Users Like The Least
- The lady picking up the phone was the rudest ever.
- They want me to hire them before they even tell me the cost.
- Please find another company, don't hire Bustos & Hernandez.
Recommended Reviews
The lady picking up the phone was the rudest ever, I called on Thursday 7/24/2025 11:15am and asked her for an estimate on a 3,300sq ft property.She says "we don't give estimates until you hire us and we are doing the work already I can't just sent my guys out there because you say so!"...So I'm thinking How can they give you a bid once they are doing the work? So they want me to hire them before they even tell me the cost?? Please find another company don't hire Bustos & Hernandez they are clowns! the person that picks up the phone is the face of the company and is the one that represents you! and clearly she's miserable with her job. Very rude and unprofessional then hangs up after yelling...So owner if your seeing this remember Loose lips sink ships. You lost business with me and I make sure I don't recommend you to anybody. One star for you and please put it where the sun don't shine
Has done 2 projects for me. Bathroom on a personal home. And a complete home remodel. If I could give 10 stars, I would!
Bustos and Hernandez have done four different home improvements for us, always doing excellent work and being more than pleasant. Definitely a good company.
137 locals recently requested a quote
- 2232 W 10th St, The Dalles, OR 97058
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
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