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Builders FirstSource - Sidney, MT

  • 100 14th St SE, Sidney, MT 59270
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
Licensed & Bonded — TX licensing registry
License #: BUILDF*78849
Status: Active · Expires: Aug 2028
Last verified: July 2026

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About the Business

At Builders FirstSource, we pride ourselves on our technical expertise and versatility in the construction industry. Located in Sidney, Montana, we specialize in a comprehensive range of services, including roof inspection, maintenance, and repair, as well as gutter cleaning and installation. Our well-coordinated team is equipped to handle both residential and commercial projects, ensuring that we manage complex tasks from start to finish with precision. We focus on delivering durable, high-quality results that provide long-term value for our clients. Our attention to detail and organized approach allow us to tackle every aspect of a project effectively. Whether you need roof coating, rubber roofing, or soffit and fascia services, we are committed to meeting your needs with reliability and consistency. With Builders FirstSource, you can trust that your project will be completed thoroughly and professionally.

What people say about “Builders FirstSource”?

Customer feedback presents a predominantly positive sentiment towards the service and offerings at Sidney Pro Build. Many users appreciate the excellent customer service, prompt assistance, and local convenience, often highlighting the competitive pricing compared to larger stores. However, one review raises serious concerns about consistent rudeness from staff and perceived price gouging, suggesting that while most experiences are favorable, there are notable exceptions that impact overall perception. Communication about operational hours is also mentioned as an area needing improvement.

What customers highlight

  • Excellent customer service and they even gave me a discount without asking for it.
  • Nothing but great and prompt customer service each time I have been there.
  • Saved money over big box stores and purchased cabinets, flooring and countertop here.
  • Very friendly and helpful. Helped us find the best materials for our little project.

What customers mention as negative

  • Sidney Pro Build has, quite possibly, the worst customer service I've ever experienced on a consistent basis.
  • The staff are consistently rude if you're not buying >$1000 worth of material.
  • Their products are marked up 50% or greater over what you could get in Billings or Bismarck.
  • Their hours are just as bad as their prices. They close at 5:00 PM.

Recommended Reviews

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Stephen Stephaenson
Nov 22, 2019

Excellent customer service and they even gave me a discount without asking for it I was very impressed although I drive to Williston or Dickenson for work I live in Sidney and I wouldn’t go anywhere else after Fine experience 5 STARS

Joy Johnson
Aug 28, 2019

Nothing but great and prompt customer service each time I have been there. So thankful to keep my business local so it’s just a few minute drive away for everything I need.

Susan Joy
Jul 1, 2019

Saved money over big box stores and purchased cabinets, flooring and countertop here when I re did my kitchen. Thank you Wanda for your help.

Chrissy Power
Sep 4, 2017

Very friendly and helpful. Helped us find the best materials for our little project and the cheapest way to get them.

Patrick Sievert
Oct 15, 2014

Sidney Pro Build has, quite possibly, the worst customer service I've ever experienced on a consistent basis. The staff are consistently rude if you're not buying >$1000 worth of material. On multiple occasions I've stood in line, only to have a regular customer come in and get served in front of me. Their products are marked up 50% or greater over what you could get in Billings or Bismarck. They're even marked up over Williston prices. I suppose having a local monopoly makes life nice.

Their hours are just as bad as their prices. They close at 5:00 PM. Well, in theory they close at 5:00 PM. I've pulled into the parking lot at 4:56, tried to open the door, only to find it locked. The staff inside gave me a look that said, "you should have gotten here earlier!" Recently while checking out (sometimes there's no other option but to shop there, unfortunately), I asked the staff if they would consider changing their hours so I don't have to leave work early to get there before closing time. I was essentially laughed off. "That's not going to happen," is what I was told point blank.

Like I mentioned, I suppose that having a local monopoly allows you to treat your customers like garbage and get away with it, but whenever I need the things that Pro Build sells, I try my best to shop out of town.

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