Builders FirstSource - Sidney, MT

Good 4.0 (5 reviews)

100 14th St SE, Sidney, MT 59270
Residential Roofing
24/7 Emergency Repairs
Financing Available
Free Estimates
Licensed & Insured

Website www.bldr.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Builders FirstSource, we pride ourselves on our technical expertise and versatility in the construction industry. Located in Sidney, Montana, we specialize in a comprehensive range of services, including roof inspection, maintenance, and repair, as well as gutter cleaning and installation. Our well-coordinated team is equipped to handle both residential and commercial projects, ensuring that we manage complex tasks from start to finish with precision. We focus on delivering durable, high-quality results that provide long-term value for our clients. Our attention to detail and organized approach allow us to tackle every aspect of a project effectively. Whether you need roof coating, rubber roofing, or soffit and fascia services, we are committed to meeting your needs with reliability and consistency. With Builders FirstSource, you can trust that your project will be completed thoroughly and professionally.

What people say about “Builders FirstSource”?

Customer feedback presents a predominantly positive sentiment towards the service and offerings at Sidney Pro Build. Many users appreciate the excellent customer service, prompt assistance, and local convenience, often highlighting the competitive pricing compared to larger stores. However, one review raises serious concerns about consistent rudeness from staff and perceived price gouging, suggesting that while most experiences are favorable, there are notable exceptions that impact overall perception. Communication about operational hours is also mentioned as an area needing improvement.

What Users Like The Most

Excellent customer service and they even gave me a discount without asking for it.
Nothing but great and prompt customer service each time I have been there.
Saved money over big box stores and purchased cabinets, flooring and countertop here.
Very friendly and helpful. Helped us find the best materials for our little project.

What Users Like The Least

Sidney Pro Build has, quite possibly, the worst customer service I've ever experienced on a consistent basis.
The staff are consistently rude if you're not buying >$1000 worth of material.
Their products are marked up 50% or greater over what you could get in Billings or Bismarck.
Their hours are just as bad as their prices. They close at 5:00 PM.

Services: Roof Inspection Roof Maintenance Roof Deck Repair Roof Coating Roof Gutter Repair Gutter Cleaning Gutter Companies Services Roof Cleaning Rubber Roofing Attic inspection Soffit and Fascia Services

Recommended Reviews

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Stephen Stephaenson

Google review

Nov 22, 2019

Excellent customer service and they even gave me a discount without asking for it I was very impressed although I drive to Williston or Dickenson for work I live in Sidney and I wouldn’t go anywhere else after Fine experience 5 STARS

Joy Johnson

Google review

Aug 28, 2019

Nothing but great and prompt customer service each time I have been there. So thankful to keep my business local so it’s just a few minute drive away for everything I need.

Susan Joy

Google review

Jul 1, 2019

Saved money over big box stores and purchased cabinets, flooring and countertop here when I re did my kitchen. Thank you Wanda for your help.

Chrissy Power

Google review

Sep 4, 2017

Very friendly and helpful. Helped us find the best materials for our little project and the cheapest way to get them.

Patrick Sievert

Google review

Oct 15, 2014

Sidney Pro Build has, quite possibly, the worst customer service I've ever experienced on a consistent basis. The staff are consistently rude if you're not buying >$1000 worth of material. On multiple occasions I've stood in line, only to have a regular customer come in and get served in front of me. Their products are marked up 50% or greater over what you could get in Billings or Bismarck. They're even marked up over Williston prices. I suppose having a local monopoly makes life nice.

Their hours are just as bad as their prices. They close at 5:00 PM. Well, in theory they close at 5:00 PM. I've pulled into the parking lot at 4:56, tried to open the door, only to find it locked. The staff inside gave me a look that said, "you should have gotten here earlier!" Recently while checking out (sometimes there's no other option but to shop there, unfortunately), I asked the staff if they would consider changing their hours so I don't have to leave work early to get there before closing time. I was essentially laughed off. "That's not going to happen," is what I was told point blank.

Like I mentioned, I suppose that having a local monopoly allows you to treat your customers like garbage and get away with it, but whenever I need the things that Pro Build sells, I try my best to shop out of town.