- 22 Hoover Ave Suite 140, DuBois, PA 15801
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
- Metal Roof
About the Business
What people say about “Brian O'Korn - State Farm Insurance Agent”?
Customer feedback is overwhelmingly positive, highlighting exceptional service and responsiveness from the team, particularly Kolby. Many reviews commend the staff's kindness and professionalism, noting their ability to simplify the insurance process during stressful times. The team is praised for clear communication and timely assistance, making transitions and policy changes smooth and efficient. However, one review expresses significant frustration regarding management issues that have led to ongoing document problems for a long-time customer, which slightly tempers the overall positive sentiment.
What Users Like The Most
- Kolby was very easy to work with - very clear, timely and accurate!
- He made this part painless! He took time out of his day to help me, even after regular business hours.
- The team at Brian O'korn made a great first impression and everyone was very friendly and willing to assist.
- He was very helpful and understanding. He was also able to get me a better rate and cut my deductible in half.
- Kolby responded to my inquiry in a timely manner, he was not pushy with services I was not interested in.
What Users Like The Least
- I have been a loyal State Farm customer for 20 years, and ever since the current 'management' has taken over this office, I have had nothing but problems.
- I am currently going on 7 months of receiving incorrect documents due to a simple address change.
- I have reached out multiple times, to only been met with false promises of correcting my issue.
Recommended Reviews
Brian and the other two agents I’ve spoken to, Mario and Morgan, are absolutely excellent. Very kind and personable people which I so appreciate (who wants to deal with rude corporate attitudes, not me!) especially in such a stressful time for me. Believe it or not my car quite literally burst into flames…yes, you read that right: it spontaneously combusted! They helped me quickly get the car towed when the claim agent was taking awhile to get back to me, leaving us out in the rain next to the burnt vehicle! They offered a lot of comforting words and a few witty jokes that helped me get through the chaos of the subsequent days following the event. Brian even gave me his cell phone number to reach him outside of office hours about my situation. My payout happened faster than I expected thanks to their help in moving everything along. I can’t thank you guys enough for everything!
Kolby was very easy to work with - very clear, timely and accurate! I'd highly recommend using this agency and ask for Kolby!
Kolby contacted me to see if he could help with finding affordable auto and renters insurance. He was super responsive and made the process so quick ! Really appreciated all his help! Thanks Again Kolby
- 22 Hoover Ave Suite 140, DuBois, PA 15801
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
- Metal Roof