- 215 Pitcher Ct, Winston-Salem, NC 27103
- Commercial Roofing
- Residential Roofing
- Metal Roof
- Slate Roof
- Green Roof
About the Business
What people say about “Blue Hat Roofs”?
Overall, customer feedback for Blue Hat Roofing is overwhelmingly positive, highlighting exceptional customer service, efficient communication, and effective handling of insurance claims. Many customers praised the company for their ability to manage the entire roofing process smoothly, including paperwork with insurance companies. The team's professionalism and attention to detail have led to high satisfaction rates among clients who appreciated the quick and thorough work completed. Many reviews emphasized the personal touch and dedication of the company, setting it apart from larger competitors.
What Users Like The Most
- Juan is the perfect advocate on your behalf!
- They handled all the paperwork and communicated directly with my insurance company.
- I was dreading dealing with insurance claims but Juan was a GIANT help through the process.
- Juan went over and above everything that I asked him to do.
- That left a great first impression.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Mr. Monsalve, of Blue Hat Roofing, handled practically all contacts with our insurer for the hail and wind damage to our roof.
In addition, his crew removed and replaced our entire house and garage roofs in one day...including cleanup of all debris.
If you are looking to have outstanding roofing and gutter work done to your home at a reasonable price, then look no further than Blue Hat Roofing, owned and operated by Juan Monsalve! It is a small roofing company that delivers top of the line service! The company is bonded and insured, and should you decide to file with your insurance company to have your roofing work done, Juan is the perfect advocate on your behalf! He is highly experienced in working with insurance company claims. Juan uses his technological expertise and his extensive knowledge of the various material pricing software commonly used by insurance companies to make sure that you get the best quality roofing materials for your roof and the fairest repair quote from your insurance company. He provides copious photos, follows up immediately with your claim’s agent (he actually met with ours on the day she came to inspect our roof), and communicates with your insurance company in a respectful manner.
My wife and I recently had Blue Hat Roofing replace our roofing shingles and upgrade our 5-in gutters to 6-in gutters (with gutter covers). Prior to beginning work, Juan, who was extremely attentive to our questions and concerns, provided us with polite and prompt customer service and was able to give us some idea of what the new roofing shingles would look like on our home using digital technology. His crew promptly began work at 7 am (as promised) and finished the roofing work that same day. Juan and his crew did an exceptional job! All the work was done in a professional manner with a keen eye to detail and a healthy respect to the homeowner and the homeowner premises. Tarps were placed around the work area to protect the grounds and shrubbery from any roofing debris, and Juan and his crew did an excellent job cleaning up afterwards. Moreover, Juan was able to provide us with a technology that allowed us to upgrade from the inefficient use of multiple vents and electric fans for attic cooling and air circulation to a superior ridge-vent system for enhanced attic heat dissipation and improved air circulation. Other roofing contractors we consulted with informed us that we had no other alternative (short of replacing the entire roof) than the continued use of the multi-vent and electric fan system that was currently employed. Juan’s technical expertise, creativity, and determination to find a solution to our attic air circulation issue has resulted in our getting a superior roof that will last longer. He is truly dedicated to providing the best customer service he possibly can.
So, if you are looking for that “… little engine that could…” experience that provides you with top notch service and customer care, then I strongly recommend that you consider using Blue-Hat Roofing as your preferred roofing contractor.
Juan came out for a quote on my mothers roof. The process went smooth. He thoroughly explained all the material that he uses and why he uses it. We received great attention to our questions and concerns, I will recommend him to my friends.
- 215 Pitcher Ct, Winston-Salem, NC 27103
- Commercial Roofing
- Residential Roofing
- Metal Roof
- Slate Roof
- Green Roof