- Castle Rock
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Bighorn Roofing and Exteriors LLC”?
Customer reviews for Bighorn Roofing reflect a generally positive sentiment, with many praising the quality of work, professionalism, and customer service provided by Mac and his team. Clients appreciated the timely responses and communication throughout the roofing and repair processes. However, a few negative reviews highlighted significant issues such as unaddressed leaks and poor handling of damage caused during installation, leading to concerns about aftercare and support. Overall, while most customers express satisfaction, the serious complaints regarding customer service and follow-up have impacted the overall perception of the company.
What Users Like The Most
- Mac said my roof was in good shape, did not need replacement, and offered to work with my insurance company.
- The quality of work was exceptional. The entire team was very professional, responsive, and a pleasure to work with.
- Maclyn is honest, fair, and reliable. Excellent customer service.
- The process was understandable and low stress. They go above and beyond.
- The crew was professional, we were always in contact with Mac throughout the whole process.
What Users Like The Least
- The crew caused leaks that damaged the interior dry wall and caused mold between the walls.
- The crew wasn’t paying attention to where they were throwing the shingles and destroyed our satellite dish.
- They’ve ghosted us after multiple contacts regarding the leaks.
Recommended Reviews
Mac from Bighorn looked at my roof after a recent hailstorm and after the insurance company suggested I get a contractor to inspect my roof before my policy renewed. Mac said my roof was in good shape, did not need replacement, and offered to work with my insurance company to certify that my roof was fine. He also gave helpful advice on how to make improvements to attic ventilation. I am happy to have found an honest, local, roofing contractor.
Be warned!!! We had our roof replaced by big horn in 2021. The crew caused leaks that damaged the interior dry wall and caused mold between the walls . They have yet to fix it. Contacted multiple times and they’ve ghosted us.
Update 2025.
Four more leaks have developed around the vents and along the eaves of our roof and we now have condensation in our attic. The interior damage is still there from the last leak. Mac still hasn’t returned our calls or emails.
Mac gave us a great price on gutters & gutter guards. We are very pleased with the quick and professional installation..
- Castle Rock
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Metal Roof