Logo of Big Rock Supply

Big Rock Supply

  • 330 Meyer Rd, Bensenville, IL 60106
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Big Rock Supply, we pride ourselves on our comprehensive range of services tailored for both residential and commercial needs. Located in Bensenville, Illinois, we specialize in roof repair, maintenance, and waterproofing, alongside gutter installation and cleaning. Our expertise extends to soffit and shed roof repairs, allowing us to manage complex projects from inception to completion. Our organization and attention to detail ensure that every project is executed with precision. We understand the importance of reliability in our industry, and our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. Whether you are addressing a small repair or a larger installation, we are equipped to handle your needs with professionalism and care. Our commitment to thorough project coordination means you can trust us to see your project through to its successful conclusion.

What people say about “Big Rock Supply”?

Customer feedback is predominantly positive, highlighting efficient service and effective communication. Most reviews commend the company's quick shipping and proactive updates throughout the order process. While there was a report of a lost package and a delay in production that led to one cancellation, the majority of customers expressed satisfaction with how issues were handled. The responsiveness and willingness of the customer service team to resolve problems have also been frequently noted, contributing to a favorable overall impression of the company.

What Users Like The Most

  • Great Prices and Excellent customer service. I had an issue with an order that was partially my fault but Big Rock made it right and then some.
  • I received updates every step of the way. We have not used the item(s) yet so cannot review, but they were received in good condition.
  • They went above and beyond for me, I got a great price and they reached out to me.
  • You guys and gals rock! Super fast shipping and contacted me asking if I was okay if I waited till you did inventory.
  • Jim and the crew at Big Rock will work to go the extra mile.

What Users Like The Least

  • After 3 days I hadn't received my order or any other communication regarding its status.
  • I canceled the order since I needed the product this week not next. Usually, companies have let me know when a product will not be shipping for a while.

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 17 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Ricardo Gonzalez
Jul 29, 2025

We have always a good experience With this company, but this time it was a little different because the package that was we waiting for us was lost, but other than that, everything was fine

Larry Kulin
Jul 28, 2025

Valerie handled my return of an item that didn't work for me quickly and I will of course continue to use big rock for purchases in the future

Office Admin
Jul 22, 2025

Ordered the item(s) with ease. Shipping was fairly quick. We received updates every step of the way. We have not used the item(s) yet so can not review, but they were received in good condition and we are excited to try them.

Alex Williams
Jul 8, 2025

I purchased my first Big Bear Dispenser a few years ago and honestly did not think it would last very long. It has been thrown in my truck, on a trailer, slid around the shop, dropped and torture tested in real life work conditions....I just purchased 2 more because we have added another truck to the company!

Paul P
Jul 3, 2025

Great Prices and Excellent customer service.
I had an issue with an order that was partially my fault but Big Rock made it right and then some. I highly recommend!

9c Solutions
May 20, 2025

Amazing service from Conner Halla.

Would hire that guy without hesitation !
Conner was super professionnal & wanted to make sure that everythinf was perfect for me.

I bought a 60$ article and felt like I was buying a 100k product. He was quick to answer and called me back to make sure everything was good with the infos I gave him.

For what its worth, that guy deserves a raise :)

Jason Cain
May 5, 2025

Excellent. Everything I needed to mount my solar panels. Easy S5 System and Rib III mounts were perfect. It was a 1 man job.

Troy Norton
Apr 17, 2025

Ordered some Roof Top Blox the processes was quick the website had all the information need for a quick decision.

Mike Eicher
Apr 12, 2025

I placed an order through Big Rock Supply and selected 3 day shipping service. I recieved a Reciept fro the transaction and then an email letting me know that my order was being processed and would ship "ASAP". After 3 days I hadn't recieved my order or any other communication regarding it's status. I emailed to learn the status of the order and was told that the manufacturer was behind in production and it would take a few days for it to ship. I canceled the order since I needed the product this week not next. Usually companies have let me know when a product will not be shipping for a while, I would thing especially whan the customer pays for expedited shipping of some sort. Big Rock should communicate when a product is not imidiatly available, not just assume it will be okay with the custoer to wait a week.

Jonathan Younts
Mar 6, 2025

My brother had the product I just bought from you guys.. Looks like he loves it. So if he loves it. I probably will too. Everybody deserves great reviews. So here's one for ya! Let's make the world a better place one good review at a time.

Jessie James
Feb 12, 2025

They went above ave beyond for me, I got a great price and they reached out to me. Very pleased, will be doing business with them again.

Chris Walter
Jan 18, 2025

You are awesome Big rock supply super fast shipping and contacted me asking if I was ok if I waited till till you did inventory which I was fine with ! You guys and gals rock

Steve Glocheski
Jan 3, 2025

I had a problem with an error code when ordering online. I called and spoke to the sales department and my problem was resolved quickly.

Saul Weisenfeld
Dec 30, 2024

Thank you Johnathan and Big Rock Supply for great service. Johnathan was able to provide me with the item I needed and shipped it same day.

Ryan Boehm
Dec 17, 2024

Jim and the crew at Big Rock will work to go the extra mile. They were able to resolve an issue in short order. Don't hesitate to work with this group. A+

Ryan DeMond
Nov 8, 2024

Great company for roofing tools and supply’s . Ordered some scissors and they are sharp and get the job done.

Sam Burnham
Sep 29, 2024

Big Rock corrected the situation. They sent me a shipping label to return parts sent in error and have refunded my payment including shipping costs.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 330 Meyer Rd, Bensenville, IL 60106
  • Residential Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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