Logo of AY Air Duct & Dryer Vent

AY Air Duct & Dryer Vent

  • 3414 Wessynton Way, Alexandria, VA 22309
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At AY Air Duct & Dryer Vent, we pride ourselves on our technical expertise and versatility in handling a wide range of projects. Located in Alexandria, Virginia, we specialize in roof repair, emergency roof repair, roof vent installation, roof skylight repair, and gutter cleaning. Our experience allows us to manage both residential and commercial projects, ensuring that we deliver durable and high-quality results tailored to your specific needs. Our well-coordinated team is dedicated to maintaining organization and attention to detail throughout every phase of a project.

We understand the complexities involved in each task and are committed to providing reliable solutions that offer long-term value. Whether you require routine maintenance or emergency services, we approach each job with the same level of professionalism and thoroughness, ensuring that every aspect is completed to the highest standard.

What people say about “AY Air Duct & Dryer Vent”?

Customer feedback about this company reveals a cautious sentiment, as many reviews highlight serious concerns over service quality and communication. Numerous users report issues like incomplete work, overcharging, and difficulty in reaching company representatives for support. While several reviews praise specific technicians for their professionalism and thoroughness, the frequency of severe complaints regarding shady practices and poor customer service significantly impacts the company's overall perception. As a result, potential customers should proceed with caution and thoroughly investigate before engaging with the company.

What Users Like The Most
  • Jobe was amazing and super helpful with the vent cleaning and replacement process.
  • Tony and Mike were very communicative about the exact time of the service, professional and willing to answer questions.
  • Work done professionally, the technician answered all of my questions with patience.
  • Mike was great at communicating and on time.
  • Jobe provided competent, caring and excellent service.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Good 4.2
Out of 52 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Bahar John
May 21, 2025

They were supposed to clean the vents and air ducts and do a tuneup. The person only had his suction machine turned on for 25 minutes and cleaned the vents. I have tried to contact the company but they are not answering my calls. The did complete the service that they promised they would do which was to clean vents and air ducts.

Tony Lee
Apr 10, 2025

Unfortunately, I had a chance to work and use their services a while ago but have not gotten a time to sit down and report my review till today. Such a shame that a company that practices shady business and prey on innocent customers still exists to these days and age. They will use fake bot profiles and positive bot reviews, etc on every single of their pages or may be even here on google review; will easily trick you. They will bait-and-switch you. They'd try to up-sale you with all other unnecessary fee/package. Once you realized you'd been scammed out of their work, say bye to your money. Their “business” has multiple upfront names from ay Air Duct & dryer vent to ProHomeservices, ay prohomeservice,… all lead to one contact, reaching out their managers will lead nowhere, straight up ignored or ghosted. Do not recommended!!

Ashanti Johnson
May 7, 2024

Jobe was amazing and super helpful with the vent cleaning and replacement process. I will definitely use this company again next year!

Brenda Jasper
Apr 24, 2024

Jobe provided competent, caring and excellent service. He performed his duties with expertise and explained services to our understanding. Recommend highly!!

Joseph Coates
Apr 19, 2024

Jobe came out to do duct cleaning and successfully did that an awesome guy updated me on some knowledge of duct cleaning and what to do in the future and was a down to earth person.

Anna Bristle
Apr 18, 2024

Tony and Mike came out to clean my dryer vent after it started heating up my laundry room and smelling weird. They were very communicative about the exact time of the service, professional and willing to answer questions. They were even kind enough to change my filter and offered to show me how to do it in the future! Great company, highly recommend.

Stephanie Meseroll
Apr 4, 2024

The phone number associated with this company is also on the invoice for "Pro Home Services" - Certified Green Team sent them to a property I manage, as a licensed vendor to perform chimney cleaning and inspections. They are not licensed. First, they offered to send an inspector and fix the issue of having a licensed company complete the inspection, then they said they are "currently in Lebanon fighting on the border and unable to be with their phone." SCAM!!!!

CARISSA MICHELLE NISEWANER
Mar 25, 2024

Jobe came to do our duct cleaning and was very thorough. He explained every step of the way. Was very careful, professional, and a joy to chat with. If you hire this company (and I suggest you do) ask for Jobe. I am VERY PLEASED!!!!!

Joe Paladino
Mar 18, 2024

Excellent work by Jobe in explaining everything in detail prior to work and for conducting an outstanding cleaning on our ducts! I endorse AY Air Duct & Dryer to anyone in need.

Kelly Ballweber
Mar 13, 2024

Job the tech did a great job and explained what he was doing. It was completed quickly and Job was was great

luis martinez
Jan 29, 2024

The same thing happenned to me with this company too. Thay have different names and no address to go in person . They block me when I called them. They steal your money. This company appears to be a very shady front designed to prey on naive customers searching for all kinds of home repair service online. They have now been reported to the Better Business Bureau.

smurf burf
Dec 13, 2023

Just had my ducts and chimney cleaned out, prices were reasonable. 2 technicians super professional arrived and did their magic. I’ll do it again next year, no doubt
Thank you Mike and David!

Avi Argentina
Dec 13, 2023

Work done professionally, the technician answered all of my questions with patience, very satisfied and highly recommended! Thank you a lot and appreciate your work

Anna Sandler
Dec 13, 2023

Best Air Ducts service I’ve ever gotten! After dealing with many other company I was recommended AY pro home services and I am very happy with the results! Mike came on time and cleaned the vent and sanitized the ducts
We could feel the change in the air that same day!
Thank you very much Mike!

Lacy bauer
Dec 8, 2023

If I could give negative stars I would. This company is a scam. They were suppose to replace chimney cap and repair cement. Still having leaking problems. Called several times in 30 days with no return call. Had another company come out take pictures and work was not actually performed by this company at all! Do not use them

Jemaa
Oct 17, 2023

Mike was great at communicating and on time. He did a great job happy with this service would definitely recommend him and call back for future services.

Norie66 Simon
Sep 14, 2023

Jobe the technician who came and clean my dryer vent he did wonderful job if you use this company ask for jobe.

Kelly Dao
Aug 30, 2023

This is a bait and switch. They quoted me $149 for “regular vent cleaning” and $89 for “regular drier vent cleaning”. Turns out I needed a “deep” clean when they got here which was quoted at over $1000. So they did a “regular” cleaning which was basically nothing. Don’t get scammed.

Meti Robi
Aug 28, 2023

I had my duct clean today,
Leo the technician who came did a really good job. Professional and impressive. Thanks

Flat Silver1
Aug 17, 2023

Homeowners beware: just had a horrible experience with home service for dryer vent cleaning, I was obscenely overcharged for very poor service and lied to by the service technician when I questioned the price. This company appears to be a very shady front designed to prey on naive customers searching for all kinds of home repair service online. They have now been reported to the Better Business Bureau and I will be meeting with the state law enforcement and attorney general's office to help them investigate what exactly is going on with this extremely suspicious operation.

Tammy Bytheway
Aug 14, 2023

Job was extremely polite, explained the entire process, and helped us understand how to help keep ducts and dryer vent clear in the future. Would have them perform the services again when we need it in the future.

Marleny Rivera
Aug 13, 2023

Aviv did Great Job Is profesional you walk me through the process and explained all the details customer service it’s excellent thank you ay fro home services. I really recommend it.!!

Blake Boynton
Aug 10, 2023

AY Air Duct & Dryer Vent did a phenomenal job cleaning my dryer vent. Special shout out to the technician, Jobe. He was knowledgeable, friendly, helpful, and thorough from the moment he arrived. I appreciate all of his work and efforts.

Tal Yaffe
Jul 24, 2023

Professional service by the company I called to set an appointment and they were very professional. I had my vents clean and sanitised by avi he did great job, he walked me through the entire process from start to finish. definitely recommended!!

John Webb
Jul 2, 2023

Avi appeared and fully explained the process, price and length of time to complete job. we have only recently moved into our unit and my wife and I both have breathing issues. Avi thoroughly cleaned the ducts. we expect he eliminated a potential health hazard.

Gleb Fedin
Jun 22, 2023

Did a great job uncloging my dryer vent
The technician avi came on time was very polite explained the proses in detail.
The price was very reasonable
It was a great experience
Definitely will hire them to do my air ducts soon!

Kamal Dhingra
Apr 28, 2023

Had my system duct cleaned, and vents inspected by Avi today. He was very professional and did a great job. He explained everything that he was going to do. Thank you.

Dianah Ngo
Apr 20, 2023

I had my dryer vent cleaned, and chimney inspected and swept by Avi today. He was very professional and did a great job. He explained everything that he was going to do, and went out of his way to do everything right. Thank you.

Augusto Beltrame
Apr 12, 2023

My mother lives in a condo by herself and was quoted $149 over the phone for dryer vent cleaning. AVI was the technician on site told her it would be $600 due to her needing a deep clean. My mother who has no knowledge of the work felt obligated to proceed since the condo requires receipts of this being done. Avi cleaned her vents for 45 minutes and seemed to do nothing above and beyond to be considered a deep clean.

I have called the company back who has quoted me $149 for regular cleaning and $400 for a deep clean. My mother also called them and they stand by their price. Correct me if I am wrong but there is no such thing as a deep clean. You either clean it or don’t clean the vents (quoted from my father in law who has 20+ years experience in the business, unfortunately out of state) I am in the process of contacting the Better Business Bureau however the name of the company does not match the recipient and neither comes up on the website. There is something not right here and I will get to the bottom of it. AY Air Duct & Dryer Vent this is your chance to make it right because $600 for dryer air vent cleaning is absurd. Shame on you guys for such a large bait and switch!

Elaina
Mar 19, 2023

If I could give no stars I would. This company came through AHS. Prior to the appointment I explained it was the a dryer vent issue, they said great we can take care of it and charge my credit card $75. The tech came looked at the issue called the company and they decided the issue wasn't covered by AHS. Why couldn't they say that when I made the call? I was out of $75 and had to pay $350 to fix the issue. What a rip-off.

1/16/2025
After a year of this happening I received an reply to my review wanting to have a conversation. If this is for me to change my review forget it because what happened really happened. It doesn't change the fact that I was charged for a service call after explaining the issue that you knew wasn't covered.

YINON Twito
Feb 19, 2023

This company are awesome the technician Leo just been in my house yesterday and did a good job quality in professionally. Thank you guys.

jeannie Gonzales
Dec 21, 2022

Avi came to do a deep cleaning on my dryer vent. He was very courteous and professional. He explained every step and the advantages of having a well-maintained dryer vent.

I am very satisfied and would recommend AY PRO Home Services.

Jennifer Taylor
Dec 9, 2022

Great experience. Job came out to inspect and clean my chimney. I was very pleased with the service as well as the fact that Job was very personable, clearly explaining what he was doing and answering any questions I had.

Robert Tucker
Dec 3, 2022

Excellent customer service. My technician Jobe was excellent. Very friendly and professional. He walked me through the entire process from start to finish. He was very detailed and thorough. Definitely recommend

Brandi Bhojwani
Dec 2, 2022

Avi did a great job. Was here on time. Explained our problems and handled them very well and quickly. Cordial, nice guy. Good service by the company.

Russell Swenton
Nov 17, 2022

They cleaned our chimney and HVAC and vent systems ! It was a bit pricey, but Avi did a thorough job of cleaning them all !

David McDonald
Oct 1, 2022

DO NOT USE THIS COMPANY

The only thing positive was their responsiveness. I was able to get someone to come out the same day on a weekend to try and unclog my dryer vent. The positives ended there.

The technician took about 30-45 min at the house allegedly unclogging and cleaning the dryer vent. However, even when he was finished, no air was coming out outside. The tech claimed this was OK and he has seen this before and assured us the vent was clear. This was absolutely false. After charging us $219, we had to have someone else come out and actually fix the issue. That other company’s technician discovered this company left the vent completely blocked and called it a fire hazard.

I attempted to call back this company to discuss the unprofessional, unsatisfactory work, but they just cashed the check and ignored the call. They have not responded to messages or texts either. While I’ve tried to resolve this informally with them, they aren’t leaving me much recourse than to take a more formal approach.

Again, DO NOT USE THIS COMPANY!

UPDATE: The company did finally return my texts and calls. They advised that the particular employee that did the work was terminated for stealing from their company. They initially gave me about half my $$ back saying that's all the employee gave them. However, when I sent them a copy of the check cashed by their registered owner himself, they gave me a full refund. Would I use them again -- absolutely not. I simply don't trust them, but I appreciate their acknowledgment of the issue and them providing a full refund.

Noga R
Sep 22, 2022

Great air duct service! I had my vents cleaned and sanitized. Gogo was the technician, he was very friendly and very accommodating. He explained the whole process to me and how things work. He is extremely efficient and wonderful. He will come back in two weeks to treat the mold problem I have in my basement. I trust him and highly recommend him.
Nagat A. Razik

Timothy Galginaitis
Sep 13, 2022

Job (pronounced "Jobe" - like the bible story) came out to my house this week to clean the vents. He walked me through the entire process, explained pricing and services provided, and inspected parts of my vents to provide - and this is key - HONEST recommendations on services needed. Quick, communicative, and professional.

No upselling. None of the "you really need this mold spray and fancy UV light installed" that other companies pitch. Just simple, straightforward, and PERSONAL service.

10/10; would highly recommend. Job has EARNED my continued business.

Jonathan Knight
Aug 23, 2022

Expensive and Poor Quality. First, they put a used air filter in backwards in my HVAC and sent a ton of dust through my vents.
I found the dust in my vents after they cleaned them, and when I told them about it, they asked me to prove it. So, I took pictures and showed them, and they promised to come back, but never did. Pictures are from AFTER the "cleaning".

Michael Pohrivchak
Apr 29, 2022

Job did an awesome job! He was very thorough and explained the work he was performing and how much it would cost. I would highly recommend AY for your HVAC needs.

Larry Cress
Jan 13, 2022

We had Shawn visit our home today for a chimney cleaning. He kept us up on his schedule and was right on time. While he was here, he was great. Did a great job and explained everything he did. As someone in the service industry myself, Shawn was a great representative for your company. Give the man a raise!

Marla H
Jan 13, 2022

Jon cleaned our chimney and not sure if it had ever been done before. Needless to say it was needed. He was very polite and answered all my many questions. He did a fabulous job! I will be hiring them to come and do our home air ducts/vents soon.

Hanan Yazid
Jan 12, 2022

We had Shon cleaning our vents and return and he did an awesome job! Highly recommend him (and the company) for his professionalism and efficacy!

Sherry Cunningham
Jan 11, 2022

Jon cleaned my chimney and did a great job! He was courteous and efficient. He worked quickly and cleaned up after he was finished. I couldn’t have asked for better service!

J F
Jan 7, 2022

The team just finished up. They were quick to schedule me and kept me posted on their arrival time. When they showed up they were very professional, showed me before and after pictures and walked me through what the maintenance should look like in the years to come. Would highly recommend.

Marshall
Jan 6, 2022

Jon did a great job cleaning my family's chimney. Great value, very professional, did it in a timely fashion too! 5 stars!

Julian Seaton
Jan 6, 2022

I set an appointment with AY Pro home services to get my ducts and vents cleaned and Jon came by and was extremely kind and professional helping me out and explaining the importance of cleanliness and maintenance of my homes air duct/vent system. Very impressed and glad to have had such an easy and informational interaction. I look forward to conducting future business with them and recommend you ask for Jon! Thanks so Much!

Antwuan Cuthbert
Jan 6, 2022

Jon was a super polite gentlemen. Gave me a time frame of when he was going to arrive and was very punctual. 100% recommend to anyone looking to get their chimney cleaned. Thank you sir!

alok v
Jan 3, 2022

Overall good service; came on time, and also explained the difference between basic vs deep vent clean (includes return vent). I ended up going with deep clean

Mary Bergstrom
Dec 15, 2021

Chimney needed cleaning and we just generally were clueless about how to ensure we were maintaining the fireplace safely. They were very responsive and professional - and when I had a confusion about payment and couldn't get my Zelle app to work - they were very patient and offered alternative payment methods. Definitely will use again.

Teresa Foley
Dec 8, 2021

Asaf arrived on time and maintained a professional attitude while inspecting and cleaning the chimney. He did a thorough job and cleaned the area before leaving. You won’t be disappointed with his work and professionalism.

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  • 3414 Wessynton Way, Alexandria, VA 22309
  • Industrial Roofing
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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