- 455 East End Rd, San Mateo, FL 32187
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Armstrong Roofing, Inc”?
Customer feedback regarding Armstrong Roofing is mixed. While several reviews highlight the company's professionalism, prompt service, and quality workmanship, there are notable concerns regarding their responsiveness and customer service. Some customers report significant delays in communication and follow-up on repairs, leading to frustration. Positive reviews emphasize timely job completion and competitive pricing, but the negative experiences indicate a need for improvement in customer support and communication.
What Users Like The Most
- Amazing job! The ladies had our permits ready and roof done in 3 days.
- I am now chilling at 74 degrees! Great job and many thanks!
- They did a wonderful job replacing the roofs on our 16 unit townhouses.
- Les the owner responds immediately to any question or problem that arises.
- The staff was very professional, and I couldn't be happier with their services.
What Users Like The Least
- Every time they say they will let the repairman know. Each time, NO response.
- No return calls have happened like the lady that answers their phones had promised.
- Both times they took our names, phone numbers and description of the problem. We were told they would call us to set up a time.
- Days turned into weeks and weeks to months. They never came.
- I still had to pay full price for the roof! No repair/and no discount to cover damages.
Recommended Reviews
Shouting from The Tin Roof Tops!!! Shout out to the Best Roofing Business in Town!!! Affordable price and a Fast Amazing job!! The ladies had our permits ready and roof done in 3 days A shout out too for The Crew Chief, Jose. He was Amazing!! So I highly recommend Neil Armstrong Roofing for all your Roofing needs!! Thank you guys Soo Much!!!
Replaced roof 10 years ago with them, but recently have had several leaks. the first two times I called,they came out right away and repaired the leaks. We have called at least 4 times to have them come back and fix another leak. Every time they say they will let the repairman know. Each time ,NO response. I would think a new flat roof would be warranted for at least 10 years. It's been a couple months we have been calling. At least they could let me know why they've not responded all these different times! If you are not planning on cking the leak then why not tell us instead of making us wait for a response that never comes!!
When looking for someone to do our gutters we checked reviews here and other places. This company has great reviews here but I unfortunately got the short end of the stick.
We had an estimate done in April. All the way through this past week we have been calling to set up the job. No return calls have happened like the lady that answers their phones had promised. We’ve called no less than five times. My wife had to contact them through FB and we were promised a visit to finalize the options and get the ball rolling. That was supposed to be this past Tuesday. Nothing. Call the office and get the same “I’ll reach out to him and he’ll call.” Nothing.
So seeing all these good reviews, I guess they have all the work they want. Just sucks. We were very understanding and we’re totally fine with a longer lead time if they were busy.
It’s the no call back (6 times at this point) that’s earns this one star. It’d have been better to at least be told they can’t do the job for whatever reason. But again NOTHING.
- 455 East End Rd, San Mateo, FL 32187
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Metal Roof