American RoofMasters

Very disappointed with this roofing company. They say that are the best of the best but they are hard to get a hold of, they don't use modern technology to communicate (no email, always voice messaging), no invoices, etc and just all talk an no follow through. I paid alot of money to do some maintenance repairs and after 12 months (of no rain) it finally rained and the same exact leaks reappeared. They put Russell on the job and I don't think he is very good. After they charged me $8,500, they told me the next year that it was due to earthquakes and bad weather and that now I had to get a new roof and referred me to a new roofing company. Very unsatisfied and just a bunch of BS. I am never using them again. They talk about how if you are a customer once, then you are ahead of the line but no change. So hard to find a good roof maintenance company. Gave them additional chances and just get the same level of service and always saying they are so busy. No priority. Just decided to use someone else now that is more reliable and trustworthy. I don't even have a copy of my invoice.

Not Recommended – Caution When Hiring This Contractor

I hired American Roofmasters for roof leak repairs, but the experience was disappointing. There was no written contract, and they collected an excessive deposit beyond California's legal limit. I also paid for a full roof inspection but never received the promised report or photos, even though their website claims to provide them.

The original leaks were never addressed, and the contractor changed the job scope verbally instead of documenting it in writing. Instead of fixing the leaks, they did minimal, unrelated maintenance work that did not solve the issue.

After the fact, I discovered their actions violated California Business & Professions Code §7159, which protects consumers from these exact situations. This was not just an oversight—it was a pattern.

⚠ Key Issues:

No Written Contract (Required for jobs over $500).
Excessive Deposit (Beyond California’s legal limit).
Paid for a Roof Inspection – No Report or Photos Provided.
Minimal, Unrelated Work Performed Instead of Fixing Leaks.
Avoided Written Communication – Claimed Email "Wasn’t Working" for Months.
Questionable Online Reviews – Many Seem Suspicious or "Not Recommended" by Yelp.
Consumer Warning: Always verify a contractor’s license on CSLB, check deposit limits, get everything in writing, and require before-and-after photos. Don’t just rely on star ratings—look deeper.

Would not recommend.