- 200 S Wilcox St #434, Castle Rock, CO 80104
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “American Roofing & Construction”?
Customer reviews about American Roofing and Construction predominantly reflect a high level of satisfaction with the company's services. Many customers praise the professionalism, quick response times, and effective communication throughout the roofing process. The quality of work and attention to detail, particularly in addressing customer concerns and unexpected issues, are frequently highlighted. However, there is a notable critique regarding the handling of repairs after service, with some customers expressing frustration over unresolved issues or communication lapses.
What Users Like The Most
- They responded quickly to fix a dryer vent that was roofed over by the previous homeowner.
- I appreciate the professionalism and hard work Ron and his partner demonstrated today.
- This company was awesome! So easy to work with, roof was done within one day.
- They have excellent resources when I needed something done outside of their scope of work.
- I highly recommend American Roofing.
What Users Like The Least
- I had a terrible experience with American Roofing and Construction company.
- The guy said they would send out a drywall and spackling guy to fix the interior, and would send someone out to give an estimate for.
- There were communication lapses regarding unresolved issues after service.
- I couldn’t get a resolution for the damage caused by the initial repair.
- Some customers expressed frustration over follow-up repairs not being completed as promised.
Recommended Reviews
I had a terrible experience with American Roofing and Construction company. We bought our house four years ago and it had T-Lock shingles on it. American Roofing and construction replaced the roof. About a year in, the entire vaulted ceiling where it meets the wall leaked water which ran down the wall and destroyed some of the ceiling plaster, and cracked the drywall tape. I called American Roofing and a few weeks later they came and fixed that part of the roof. The guy said they would send out a drywall and spackling guy to fix the interior, and would send someone out to give an estimate for a gutter. They never called or came back.
Another two years go by and now the entire front is doing the same thing, destroying the dry wall and plaster in the ceiling. I have called multiple times (5+ calls between them) and of course, they missed the appointment to fix it no less than three times. When they did arrive, they didn't ask anything, just got up on our roof and started doing things. They left without telling us. I went to look at the roof and could plainly see (photos attached) they had destroyed a significant amount of the siding in the process of fixing the flashing. I called Brian and sent him several photos of the damage. He told me it was because it was rotten and the roofers should have cut back the siding up off the roof and that is why it did that. Only guess what, they are the ones that put the original roof on! Brian then told me "he" would come down personally and get everything fixed. It has been more than a month. (crickets) In that time we got others to come out and look at the damage.
Tonight, it rained; I came down to the sitting area only to find water on the floor, wall and ceiling. So even after they "fixed" my roof and tore up the house. It still leaks, Now I have a leaking roof still and busted up siding. We are going to have Greg Unseth do the itemized repairs. We will be billing American Roofing and Construction for the repairs and damages. I don't expect them to do anything about it like they've done thus far. So when they don't pay,....I'll just have to sue them. So be warned, they will eagerly come out and do your roof for you, but just wait until you have to get them to fix their screw ups. Hey, I bet they'll call after this review though.
Very professional and clean work area. They responded quickly to fix a dryer vent that was roofed over by the previous homeowner.
I appreciate the profesionalism and hard work Ron and his partner demostrated today. In making sure repairs were made to my roof. I will be in contact with them if i ever need anything in the future. Thank you!!
Company Locations
Branch Offices
- 200 S Wilcox St #434, Castle Rock, CO 80104
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, American Roofing & Construction offers free estimates for their services.
2. Are warranties offered by the company?
Yes, they offer warranties on their services.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
They have an A+ rating with the Better Business Bureau (BBB).
1. What services does the company offer?
Roof Replacement, Roof Inspection, Roof Maintenance, Roof Coating, Roof Skylight Installation, Roof Skylight Repair, Gutter Installation, Roof Gutter Repair, Soffit Installation.
2. Are there any services the company does not offer?
No information found regarding services not offered.
3. Does the company offer emergency services?
No information found regarding emergency services.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.