American Buildings Co

Good 2.6 (5 reviews)

2101 E Main St, El Paso, IL 61738
Residential Roofing
Licensed & Insured
Warranties Offered
TPO Roof
Shed Roof

Website www.americanbuildings.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

Leave Review

About the Business

At American Buildings Co, located in El Paso, Illinois, we pride ourselves on our versatility and technical expertise in the construction industry. Our comprehensive range of services includes roof installation, repair, maintenance, and emergency services, as well as gutter cleaning and roof water damage repair. We are equipped to handle both residential and commercial projects, ensuring that we can manage complex jobs from start to finish with precision and care. Our organization and attention to detail set us apart. We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Our well-coordinated team is dedicated to maintaining consistency in our work, allowing us to tackle projects of any scale with confidence. Whether you need a new roof or urgent repairs, we are here to help you navigate the process seamlessly.

What people say about “American Buildings Co”?

Customer feedback is mixed regarding the service provided. While several reviewers praised the professionalism and efficiency of the staff during deliveries, particularly noting the quick turnaround times and pleasant communication, there are significant complaints regarding the adherence to appointment times and overall organization. Multiple negative reviews highlight frustrating experiences with long waiting times, unprofessional behavior, and unsafe loading practices. This suggests a considerable inconsistency in service quality, particularly regarding timely processing and communication about appointments.

What Users Like The Most

Everyone from office to receiving were kind and professional.
They were quick as well as the girls in the office were pleasant and made my check-in quick.
Thank you American Building for an easy delivery.

What Users Like The Least

No sense honoring their appointment times.
Very unprofessional staff. They took my trailer in and loaded it 8 hours.
I sat 23 hours here. AVOID AVOID AVOID.

Services: Roof Installation Roof Maintenance Roof Deck Repair Roof Skylight Repair Roof Water Damage Repair Gutter Companies Services Tar and Gravel Roofing Attic Insulation Soffit and Fascia Services Shed Roof Repair Slate Roof Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Average 2.6

Out of 5 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Your Review of American Buildings Co

Your Name

Your Email

What project did you need to get done?

Rate your experience from 1 to 5.

Show first:

Najib

Google review

Mar 17, 2023

Delivered steel coils. Everyone from office to receiving were kind and professional.

Driver notes: they go by appointment times...sometimes they can work you in but must ask same day as delivery nót before.

Loose Nuts Auto & Truck Repair

Google review

Jan 4, 2023

I delivered a load of steel here today and arrived at 9 and was pulling out by 930. One of the guys that unloaded the trailer was Justin B and I didn't get the other guys name but they were quick as well as the girls in the office were pleasant and made my check in quick. Thank you American Building for a easy delivery.

Michael Ludwick

Google review

May 20, 2021

No sense honoring there appointment times. Got here at 9am for a 10am appointment time, still sitting here at noon. And its not like there are a pile of trucks here because there isn't. They just don't care. They are as bad if not worse than any union shop I've ever been to.

Victor Croitor

Google review

Dec 18, 2020

Very unprofessional staff. They took my trailer in and loaded it 8 hours, finaly pulled my trailer out at 11:58PM with a 3FT overhang in the back wich you cant legaly haul with a 53FT trailer without a permit. They said they'll fix it and to give them another two hours, I sad okay and they just made it worst, now its an unsafe load to haul. It was 3AM when I asked them to offload this and it's now 3:30 PM and they finally offloaded me. I sat 23hrs here. AVOID AVOID AVOID. Don't waste your time like I did.

Alejandro Reyes

Google review

Dec 4, 2020

2 hrs waiting to get unloaded don't understand the point of having appointments and they not that busy and wouldn't take us earlier told us not to show up till your appointment time and for what to sit here until they feel like unloading you
I mean I understand sometimes things don't go exactly as planned but they wouldn't even work with us

Show More CommentsShow Less Comments