- 1719 W Main St Suite #406, Rapid City, SD 57702
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “Allphase Construction & Roofing”?
The customer feedback is predominantly positive, with many praising the company's responsiveness, quality of work, and effective communication throughout the roofing process. Customers often highlight the professionalism and helpfulness of the staff, especially during insurance claims. However, a few negative reviews express serious concerns about significant delays and a lack of communication after initial engagement, which have affected some customers' experiences. These critical reviews indicate that while many customers are satisfied, there are notable issues with timeliness and service consistency.
What Users Like The Most
- They went above and beyond what any other company would've done for me in my time of need.
- They were great to work with on getting my roof done.
- I appreciate the fast service and would definitely recommend and use Allphase in the future.
- Their company answered all of my questions and got my home restored on my timeline.
- They helped me tremendously, kept me informed throughout the process, and were very competent and professional.
What Users Like The Least
- Absolutely the worst company I have ever dealt with.
- What was promised in person and in writing to be finished in 3 weeks wasn’t done for 8 months.
- I had to pay months of extra mortgage because of their lies.
- Jake was very nice until I paid half down, then he disappeared.
- They promised me they would get the job done right away, but it took much longer.
Recommended Reviews
They went above and beyond what any other company would've done for me in my time of need. Jake was incredibly helpful and courteous and came out a few times himself to make sure I had everything I needed. I will definitely recommend and use them again.
They were great to work with on getting my roof done. They worked very hard to get me an affordable yet quality job.
Absolutely the worst company I have ever dealt with. They were to roof, side & new gutter my house. July 15 2020, what was promised in person and in writing to be finished in 3 weeks wasn’t done for 8 months Feb 2021. I had to pay months of extra mortgage because of their lies. Tons of apologies about their lack of communication and unprofessionalism. Can’t get ahold of anyone or get a phone call returned. Their reviews are stacked with their family, friends and employees comments. Angela was very rude. Jake was very nice (lies) and helpful until I paid half down, then he disappeared. Matt apparently quit and I was pushed off to Matt, whom also is a very good talker. They say they’re A+ accredited with the BBB, but they are not accredited at all according to the BBB website. Terrible customer service. Others whom I have talked to in this area have had the same response. This company put my through a lot of hell but it does not matter to them. They get paid from insurance, so we are just another number to them. May 2021, I still haven’t received warranty details.
Company Locations
Head Office
Branch Offices
- 1719 W Main St Suite #406, Rapid City, SD 57702
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof