All American Roofing & Restoration, Inc

Dave Haas and Hector's installation crew did an outstanding job. I was impressed by their attention to details, their exacting standards and their complete follow-through of our roof replacement project. They were all hard working, professional and friendly.

HOME OWNERS BEWARE!!!
In January 2024 I had roof damage occur from a storm. I contacted All American Roofing and Restoration to start the insurance process. They wanted to get the whole roof covered plus some additional exterior items. I knew this would be a longer process and was ok with that. We got the roof covered but were still waiting to see if the additional items were going to get covered. 03/09/24 a Saturday, Tony comes to my work and picks up a $5000 deposit for the roof to secure roofing material so prices don’t increase. After a few months of no changes with insurance I let the owner Anthony “Tony” Childress know I would like to only move forward with having the roof done this was on 04/22/2024. He told me he would need to check with his office manager to see when we can get on the schedule. I contacted him a few days later (4/24/24) to see what he found out. He let me know it would be able to be completed the first or second weekend in May. He did not give me a solid date but I was satisfied with that update. 05/02/24 I reached out to Tony to see exactly what day they were planning on starting the work. He let me know he would have to follow up with the office and the crew. I did not receive anything back from him. I reached back out 05/06/24 to see if we were good for that weekend. No response. Tired calling and leaving voicemails with no return calls. 05/07/24 a Tuesday, he texts me back letting me know if the weather is good he will be out there. 05/10/24 Friday, I asked what time will he be arriving tomorrow. No response from Tony. 05/11/24 call and text him again to see what time he will be arriving that day. Weather was perfect, no response from Tony. Later that day I try calling Tony, he texts me “call you right back”. This is around 3pm. On this call he tells me he has a lot of personal things going on and I completely understand and was patient with him. Many days pass (05/11/24- 05/22/24) and I do not hear from him. Making me very nervous to what is going on. I call many times leaving voicemails and text messages. Asking for an update, what is going on, are you still able to get my roof done. I finally get ahold of him and he’s got excuse after excuse. On 05/23/24 I get a solid date out of him Tuesday the 28th of May and claims he will have the supply house drop off the material. Nothing shows up. Tuesday rolls and I asked him what time will he be arriving. He lets me know that he sees that is going to rain and is unsure if he will be able to start. Mind you the weather was perfect no rain in the forecast. I asked if we could do later in the week, no response. Thursday 05/30/24 I asked what will be the new date. He states he will call me in an hour or two. I wait patiently for a call. No call. I have not heard from him since and have been told by employees that they no longer work there due to not being paid and that he has stolen other clients money and has run out of town back to Ohio where he has another branch of this company. I have a signed contact and paid him a $5,000 deposit with a cashiers check. Do not do business with tAll American Roofing or Tony Childress. They are thieves.

I contacted this company after seeing them doing work in my neighborhood. After meeting with multiple contractors I decided to go with Tony and All American Roofing & Restoration. These guys were nothing short of amazing, I cannot recommend them enough. If you are looking for a contractor who cares and will do what they say, look no further.