Ag Supply Ace Hardware

Friendly staff ! Always someone around to answer questions or help me look for random bolts that my husband sends me with !

Showed they had an item I needed in stalk online, all the employees in the store kept glaring at me and gave me a very noticeable attitude as if I was an annoyance to them for coming into the store an hour before closing. One of the employees in particular kept giving me a different isle location until eventually after 3 times I asked a different employee. I was then informed with very noticeable attitude In their tone of voice that the system was incorrect thay they where completely out. I won't be shopping here again, I'd rather drive to Moses Lake home depot

Friendly staff, always willing to help find what I'm looking for if I can't find the part. Or can order it from another store and have it within a day or two for pickup.

How refreshing!!!!

My husband and I were looking for parts for a propane line to from our house to our bbq not having any real luck and a gentleman named Ray came up out of nowhere after about 5 minutes of us looking and asked if we needed help. He wasn’t only helpful but also knowledgeable! He didn’t make it seem like we were putting him out he was just happy to help! I feel like every time I’ve been into a store recently NO one wants to help and always makes me feel bad for asking for help. Ray was fantastic and helpful. We live in George but will be driving to Ephrata whenever we have ACE needs JUST because of Ray! Please give him a raise and make him stay there! We will keep going and spending money where we get such nice, quick and knowledgeable help!!

Typical Ace hardware. They have everything you could need. Prices are a little higher than the big box stores but the big box stores arent in small towns. Saves a half-hour trip out of town.

Usually has exactly what I'm looking for!
The digital car key replacement for a Mitsubishi Lancer is super expensive.. not Ace's fault, but they can get one!

They had long shank Master locks a little expensive what do you expect in a small town but they did not have key blanks for my travel trailer or side boxes That's a minus that's why I give them four star certified

Friendly people and very helpful. Seems they carry a lot of hardware. So far they've always had what I needed.

Great employees! Knowledgeable and helpful! Clean and orderly....when I want different or unusual things....I go here...different hand creams, little gadgets I didn't know I needed but they really were clever or the great Cowboy greeting cards or old ladies getting into mischief...their's a card to make you chuckle or roar with laughter when you remember your grandpa doing that too! Beautiful sparkly birthday cards that are so pretty. Good selection of nuts,bolts and screws that you always need .

I found a sprayer for the garden hose (
out of season at Walmart)
I found 50 # of pet friendly ice melt for ~ $16 and tax.

I wanted to get a key made and I went to the customer service counter where keys are made. One of their employees WATCHED me pick out a key and stand at the counter after waiting for someone to help. She continued to do her stocking instead of asking if I needed help. I walked up to ask her for help after 5 minutes maybe more of waiting. When I asked for help she acted like anything in the world would be better than having to talk to me.
Imagine how THRILLED I was to have to be checked out by her, where I was treated with the same rude attitude. She didn’t say a word to me. Didn’t ask if I want a bag or my receipt or anything. Just handed me my receipt and whispered something quietly.
I understand we all have our bad days. However, learning to not let your bad day become everyone else’s is a part of customer service.

Love all the different things they have for you to look at while waiting in line. Very polite young gentleman cashier.

Great place to find that hard to find part staff is awesome and work with you to get what you need

I don't recommend this Ace to anyone with breathing issues or if you have been vaccinated. They refuse to serve you. I have COPD. I'm exempt from the mask mandate anyway. I'm also vaccinated. They don't care. I will never buy anything from this place again and will recommend others to buy else where.

Only been in here once but they helped me find what I needed ,and I was checked out quickly .