- 8401 Spicer Ln, Stokesdale, NC 27357
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
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What people say about “Affordable Home Repairs”?
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I submitted estimate requests to two local companies through the BBB in November of last year. I chose Affordable Home Repairs because the owner came out quickly to assess my problem and the estimate he gave was reasonable. That was the only good part of the experience. It went downhill from there. Thomas Mcgee and his 2 helpers came out to start on a Friday. It soon became apparent after removing the sliding glass door assembly that there was damage to the bottom wall plate and sheathing. He told me at that time it would cost a little more but would not say how much at that point in the repair. The original estimate was for $1750 and he did say in the estimate that “any rotted wood under the door when removed will be an extra charge.”
The next day he came out was on Monday. He did not say what the “extra charge” would be until the end of the day. At that point he had the sliding door removed, a section of the wall supported with a jack, siding removed and the bottom wall plate and sheathing removed. He told me the total when he finished would be $8500. I told him ok but please see if he could make that total lower. I said ok because I was afraid of what might happen to my house if I refused to pay that amount and I just wanted the job done and him gone. I had hoped when he saw how little extra work and time was involved to finish that he would not possibly charge me $6700 dollars more than the original estimate but he did anyway. I think he knew he had me caught between a rock and a hard place. He finished later that week. Total time spent on the job was about 15 hours! I guess if you allow as much as $500 for the materials used that only comes to an “Affordable” rate of $500 an hour. He may not treat you this way if you call him to do work at your house but do you really want to take that chance? I know he will never come back to do anything for me and I have told several neighbors to never ever call Affordable Home Repairs.
After reading the reply to my negative review of this business I felt that I had to add to my review to address the inaccurate and untrue statements made and include some photos to help clear the air about what happened. Yes it did take awhile for me to post the review but it was 8 months ago when you finished the job—not a year. As for your claim that I agreed to the price before you did it that is not accurate. I agreed to the original price of $1750 with the knowledge that “any rotted wood under the door would be an extra charge.” You did not inform me of your “new” estimate until 2 days after working on the job and it was 4 times more than the original price. I could not see any way around just approving the new amount of $8500 since you had completed half of the work already plus you had a jack supporting the area where the door had been removed in order to replace the bottom wall plate. I hesitate to think what you would have done if I had told you no at that point so I did tell you to go ahead but see if you could keep the price down. You of course did not.
The reason for this was obvious from your reply where you called my behavior very rude because of where you parked. We had 2.25 inches of rain the day before and the ground was soggy to say the least so when you pulled into the driveway and decided to pull off of the driveway to park your 1 ton truck on the grass I was very upset. This was more than just a matter of parking in the wrong place. I was annoyed because I had worked hard to add good expensive soil and get grass to grow on that area and could not believe that you drove onto that soggy ground instead of just parking on the paved driveway. I explained this to you and apologized for my outburst. I did not know that you were going to use that “parking” mistake of yours as an excuse to gouge me.
As for your statement about me calling you a month ago—that is completely untrue. I never called you again and obviously never will. I have no idea why you would make up that crazy story.
We have used this company for several jobs at our home. He was professional, kind and did a great job. Will use him again!!!
Called and had someone come to our house to give me a quote. He was very professional and knowledgeable and gave me a great price. Told me they would call to schedule. I tried to get them for at least two weeks, no one answered the phone. I used another phone instead of mine and they answered. We finally set up a date for December 15. I have not heard from them since. I don't live far away from them either. Would not recommend!
Company Locations
Head Office
- 8401 Spicer Ln, Stokesdale, NC 27357
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured