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Affinity Restoration

  • 400 E Kensington Rd APT B, Mt Prospect, IL 60056
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Affinity Restoration”?

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Recommended Reviews

Overall Company Rating
Excellent 4.6
Out of 11 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Pamela
May 15, 2025

Customer service has been excellent from being to end. Affinity kept me informed of every step being made. They handled all the insurance matters. Very professional and friendly. They did a wonderful job putting the roof on and cleaning up afterwards.

Rick D
Mar 13, 2025

Not real sure where all the 5 star reviews come from but I had an insurance claim from hail damage. Needless to say 12 months later still nothing. Armand kept telling me he was waiting on insurance Co. and in contact with them the week before. called insurance March 10 they told me my claim was closed in October and haven’t heard from Armand since. I could reopen a claim but it of course raise my rates again. My advice, don’t waste your time. Insurance agent is a family friend so they aren’t lying. Oh and be will tell you he’s a public adjuster and only he can talk to insurance companies adjuster which I now know is a total lie. Look elsewhere people

Julia Bussell Washington
Jan 6, 2025

Let's start with the facts - my roof was a hot mess! Armand to the rescue! From the first phone conversation it was obvious he takes great pride in delivering excellent customer service. He earned my trust and respect through his actions - timely, consistent, communications; acute attention to detail; thorough inspections and documentation (including more photos than I can count); educating me on the process, materials, etc., setting expectations regarding potential risks and mitigations; commitments made regarding scheduling, manpower, and completion, all delivered.

By the numbers - team of 8, complete tear off of 3 layers (bottom of which was fused to the decking) , 8 sheets of decking replaced, then all of the "regular" stuff, completed in 2 days, in the bitter cold, and the area around the house is cleaner than it was before the work started.

I sincerely appreciate the hard work, professionalism, quality standards and expertise. The new roof is nothing short of stunning - those pewter shingles are outright sexy :-) But knowing it was built with the best materials and craftsmanship assures me it is not "just a pretty face".

I cannot be more pleased with my experience - going with Armand and Affinity Restorations was the right decision for such an investment.

John Pollmann
Dec 10, 2024

Armand and his team were great, working tirelessly, sometimes seven days a week. Armand was in constant communication with me throughout the entire process, in addition to supervising the project throughout, and after the build. His build team performed over two thousand roofing projects to date. I was extremely pleased. I would highly recommend Affinity Restoration.

Gregory Waughop
Nov 2, 2024

I highly reccomend Armand Nicolas from Affinity restoration. He is extremely professional and ethical. Our claim was approved and our new roof was done in short order. The roof itself is technically
Beautiful! The cleanup perfect. Have never been so happy with a contractor
Project . Will spread the word on this company.

Juanita Alvarado
Nov 10, 2023

Arman and his team did a great job on repairs we needed. Our experience started with a more thorough evaluation of my roof that revealed more wind damage. They quickly took on the challenge and got everything done for us including the flat roof & gutters. We are very pleased and happy with our experience. Arman is great with communication and knowledgeable. Thank you Affinity Restoration!

Timothy Mason
Aug 16, 2023

Excellent roofer, very efficient and knowledgeable of products and materials. Highly recommended and will do future business with the company.

Joan Sy-Azcarraga
Oct 30, 2022

Armand and Judy were heaven sent! They were very helpful in assisting us every step of the way in getting our roof replaced, from insurance filing, roof inspection, and actual roof replacement. Judy explained the process and the projected expenses and showed us shingle samples. She also talked to our insurance and assisted in scheduling inspection. Armand is the hands-on guy who checked our roof, and accompanined the roof inspector from insurance. Through their help,our insurance approved the replacement. Roof replacement schedule was quick, within a week or so of insurance approval. We got the roof done in just one day and new gutters were included. Armand also fixed the house ventilation. All in all a very smooth transaction with them. It was a very pleasant experience.

Scott Haines
Oct 16, 2022

Armand and his team from Affinity Restoration were incredible. They were very professional with quality work and excellent customer service. They replaced our roof and fixed our living room ceiling and fence. They painted our living room and office ceiling that was damage as a result not our leaking roof. He also went way over and above when they took off the shingles from our roof and found damaged wood underneath. He and his team immediately went to the store and got all new wood and put it in. He took care of every detail from
beginning to end. Armand really cares about the customer and his work! I would highly recommend him to a anyone!

Lorna Leslie
Oct 2, 2022

I normally don't answer the door when people come to solicit services but I am SO HAPPY that I did when Judy from Affinity Restoration came to my house! She was professional, knowledgeable, and most importantly not pushy. She and Armand fought tooth and nail to get my insurance company to approve a full roof replacement and we won! They handled EVERYTHING and made this experience stress free! I LOVE my new roof! Do yourself a favor and use this business! I would give them 10 stars if I could!

Connie Rii
Sep 20, 2022

We found affinity on Yelp. They were quick to reply, give an estimate, and set up an appointment via text and pictures. It was a trim/siding repair along our windows. We will use them again for any exterior repairs!

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  • 400 E Kensington Rd APT B, Mt Prospect, IL 60056
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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