- 302 N Montana St, Dillon, MT 59725
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Ace Ranch & Builders Supply”?
Customer reviews reflect a sharply divided sentiment regarding this hardware store. While many customers praise the friendly and helpful staff, some reported negative experiences, particularly regarding unhelpful and dismissive attitudes from certain employees. Communication appears to be inconsistent; while some customers received excellent assistance, others felt their inquiries were met with sarcasm. The delivery of service is highlighted positively by several patrons, yet serious complaints about rudeness create a cautious overall perception.
What Users Like The Most
- Fantastic experience with the staff! They were incredibly helpful and professional.
- The place was great, people are very friendly there.
- The staff is friendly and knowledgeable.
- Always great, fast service.
- Ace hardware in Dillon is fantastic. They were so helpful to a tourist.
What Users Like The Least
- We immediately got sarcasm and hate for asking questions.
- Avoid this store if you're going to ask any questions, or for help!
- She acted like it was an inconvenience to ask a question.
- I would avoid this place at all costs if you have any questions to ask them.
- No more ACE for us.
Recommended Reviews
Fantastic experience with the staff! During our motorhome trip to Dillon, we needed building materials for renovating our tiny house on wheels. This place was a lifesaver as they were the only store open on a Saturday. The team were incredibly helpful and professional. They patiently showed me multiple options, even though I only ended up purchasing a single sheet of plywood. A huge thank you for their assistance in carefully loading the board onto our RV—it meant a lot! Truly grateful for their exceptional service.
Hardware stores are meant to help customers when they have questions. Plain and simple. We immediately got sarcasm and hate for asking questions to the older woman at the register. Who then said “you guys are wasting our time” when all the employees were just standing around the registers doing nothing anyways. I would avoid this place at all costs if you have any questions to ask them. And definitely avoid the cranky old lady. I know what I would do if I was the owner. No more ACE for us
A serviceable hardware store, though occasionally missing things you'd rather expect a normal hardware store to sell. Nice staff though. Very helpful.
- 302 N Montana St, Dillon, MT 59725
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Slate Roof