Logo of Accurate Basement Repair

Accurate Basement Repair

  • 3125 E Allerton Ave, Milwaukee, WI 53235
  • Warranties Offered
  • TPO Roof
  • Gable Roof
  • Hip Roof
  • Tar and Gravel Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Accurate Basement Repair, we specialize in delivering a comprehensive range of roofing services tailored to both residential and commercial projects. Located in Saint Francis, Wisconsin, we handle everything from roof replacement and repair to thorough inspections and specialized services like rubber and flat roofing. Our expertise extends to structural support and basement solutions, ensuring that we can manage complex projects from start to finish with precision. Our commitment to organization and attention to detail allows us to consistently deliver high-quality results. We take pride in our ability to coordinate multiple aspects of a project, ensuring that every phase is executed seamlessly. Whether addressing a minor leak or undertaking a major roofing overhaul, we focus on providing durable solutions that offer long-term value to our clients in Milwaukee and the surrounding areas. You can trust us to handle your project with the utmost professionalism and care.

What people say about “Accurate Basement Repair”?

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{
"summary": "The majority of customer reviews for Accurate Basement Repair are overwhelmingly positive, highlighting exceptional customer service, timely communication, and professional execution of basement repairs. Many customers appreciate the knowledgeable technicians who provide clear assessments and practical advice without pushing unnecessary services. Although a few negative experiences were reported, they primarily focus on specific operational issues rather than overall service quality. Delivery of services was often noted as prompt and thorough, contributing to high customer satisfaction.",
"liked": [
"Communication was superb. Work was high quality and done efficiently; cleanup was thorough.",
"I can't say enough good things about him. He was professional, friendly, and really knew his stuff.",
"Jon walked me through what was happening and laid out a few suggestions to handle it.",
"They got the work done on a tight timeline and it has been functioning great.",
"He realized that I didn't need services provided by Accurate. He called me up and thoroughly explained an alternative course of action."
],
"disliked": [
"Said they could use the bilco if I insisted, but since they were installing drainage in front of the doorway, he couldn't guarantee the concrete.",
"The drain tile liner in the concrete the entire perimeter of my basement. Extremely uneven, bowing out in places, overlapping & rounded corners as well.",
"Everything seemed good until the end when I noticed they significantly damaged the cedar siding on my house above the window well they used

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 80 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Charles Brummitt
Jul 29, 2025

Accurate Basement Repair performed structural support to a basement wall in our Milwaukee house as well as installation of a subfloor drain and sump pump. From the initial assessment by Jon through to the work by the crews, including the structural support crew with Jimmy and his team as well as the sump pump crew with Ricardo, everyone was professional and excellent. Communication was superb. Work was high quality and done efficiently; cleanup was thorough. Highly recommended.

Melanie Basile
Jul 25, 2025

Brian L was so helpful when coming to our home to assess our water issue! Highly appreciate his knowledge and customer service driven attitude. We really felt like we could trust him and that he had our best interests at heart. Absolutely will be using Accurate Basement Repair if we have future needs!

Long Yang
Jul 23, 2025

When the technician, Jon Kraemer, arrived he quickly investigated and discovered the cause of the water seeping up between the tiles in my basement. I could tell he had a lot of experience and knowledge when we talked about the issue. Without his help, I may have had performed expensive and unnecessary work only to discover that the cause was something that was easily fixable. I appreciate Jon’s expertise and professionalism.

When setting up the appointment, something went wrong with my initial appointment and I didn’t get service the day I expected. The lady who set up my initial appointment seemed like she didn’t want to help me. It also sounded like she just woke up. I was asking a lot of questions and her tone sounded like she was very annoyed. I expected much better service from her especially since she is the one who will give me a first impression on the company. I never received any texts confirming my initial appointment. Fortunately my problem wasn’t an emergency. When I called back on the day of my appointment, a different woman helped me and was able to reschedule me for the next day. This lady was much better and all she did was do her work without giving me any attitude. I received a text confirming my appointment soon after I got off the phone with her.

Kathy Bulgrin
Jul 19, 2025

Jon came out to assess my basement and saw my apprehension. He was very kind and patient with me. (My first basement issue in home ownership) Matthew was extremely helpful in the demo work and very knowledgeable! All of the workers were very polite. Another contractor for a different job at my house had to come into the basement and saw the job Accurate had done, and said they had done nice work. He pointed out to me the extra care they had done that some other places don’t do.

tricia laplant
Jul 15, 2025

Jon from Accurate Basement was very honest and great to work with. He came out and looked at our issues and suggested a sump pump and drain tiles be installed. The crew that did the install were very hard workers and did a great job. We had Jon on speed dial and he was always available to answer any questions. Also the office staff we worked with were very friendly and provided good customer service. I highly recommend using them.

vong lee
Jul 11, 2025

Kyle from Accurate Basement Repair was very knowledgeable and provided great recommendations. We have a drain tile setup in the basement and had a flood during heavy rain fall. Kyle explained in detailed where the water may be coming from.

Steve Van Drisse
Jul 5, 2025

Chris did an accurate assessment of a basement in a home we were purchasing. He pointed out minor bows in the walls that were only 1/8 of an inch, and gave us assurance that the basement was strong. Chris then gave me many tips on practical preventative measures.

Junk 8509
Jun 25, 2025

Paul Vaccaro was amazing I felt he was giving me a master class. He is passionate and very knowledgeable. He is the best i honestly had the best experience. Thank you so much .

Bob Hammel
Jun 20, 2025

Chris was very professional and quick with turning around a foundation inspection that was needed on a new home purchase.

Kevin Cooper
Jun 13, 2025

Kyle came out the next day after we called for help. He was on time, pleasant, and professional. He took the time to walk the property and provide multiple possible areas of concern, some that we could address and some requiring their professional expertise. I left feeling confident in his assessment of our home and what it needs. Thanks for the fast, professional response!

Sherville Parker
Jun 6, 2025

I recently had some issues with my basement and decided to reach out to Accurate Basement Repair. I was really impressed with how quickly they responded—I had someone come out the very next day! Brian was the technician who came to help me, and I can't say enough good things about him. He was professional, friendly, and really knew his stuff. He took the time to explain everything to me and made sure I felt comfortable with the solutions he offered. Overall, my experience with Brian and the company was fantastic, and I would definitely recommend Accurate Basement Repair to anyone in need of their services.

jojo pappas
Jun 2, 2025

Tony was amazing! My seller needed extensive foundation work done and Tony and crew stepped in and accomplished everything in just a short time. He exceeded my expectations and the job was completed and done as he said. Very impressed with everything from Tony and Accurate. I will refer them to all of my clients in need!!! Thank you Tony!!!

Frank Orlando
May 30, 2025

Paul V met with me several times to review our options. He’s a wealth of information and industry knowledge which is extremely helpful and reassuring when you’re dealing with basement issues.

Christopher Sullivan
May 30, 2025

Brian from Accurate Basements did an exceptional job evaluating my basement. I’m writing this because we ultimately didn’t need to hire them for the initial problem I called them for. Brian assured me the walls and current drain tiles were sound and the issue I was having stemmed from a support issue and needed to be evaluated by a structural engineer: not something they do. Brian gave me a recommendation for one, so if and when I need to replace the support beams Accurate will be my first call. They did a thorough job when they weren’t getting paid, and Brian gave me solid advise on how to proceed when he didn’t have to. They earned a future customer.

Lucas Golm
May 29, 2025

Jon showed up, did a quick walk-around, and zeroed in on the real issue—something two other companies totally missed. The kicker? It wasn’t even a service Accurate Basement Repair sells. Instead of pitching me an expensive fix, Jon walked me through what was happening and laid out a few suggestions to handle it. That level of straight talk and experience was of immense value to me and my family.

If you’re in Ozaukee County and want an honest assessment before dropping serious cash, call these folks. They’ll tell you what you actually need— even if it’s just solid advice.

Ryan Mleziva
May 28, 2025

Paul came out to quote my basement. Polite, nice guy, seemed very knowledgeable. I told him that I was getting a few different companies in to take a look at my basement moisture issue and quote out what they thought was needed.

The Accurate quote from Paul came in competitive but I didn't love that they were adamant about busting out my basement glass block windows to get supplies in/out when I have a large bilco door in my basement leading outside. Said they could use the bilco if I insisted, but since they were installing drainage in front of the doorway, he couldn't guarantee the concrete wouldn't get messed up by the workers... Seemed weird when every other company brought up no concerns about using the door. Even with this oddity, I was still considering Accuate to do the work over some other cheaper quotes because Paul was all about the "quality" being the best around...

Spoiler Alert: I picked a different company; also local, nice, reasonably priced. That’s when Paul got weird. First, he called me to tell me I made a huge mistake, trash talked all other companies that they all do poor work, and ended with “I won’t contact you again.”

Then he texted me a few hours later — long-ass message repeating the same tantrum in writing. Again ending with “I won’t contact you again.” Then came the email a few days later accusing me of sharing his quote with all the other companies in town like I was running some underground sump pump black market. Funny, but weird theory and also completely untrue. I never talked about any other company or quote I received to anyone, except for with Paul since he was so concerned with everybody else. Sounded like he was desperate for a sale or the company was desperate for business.

Then he accused me of blocking his phone number, probably because I didn't reply. I didn’t, but I probably should have at this point. Paul, if you're reading this, yes I even received the "." message you sent to test if your message went through. Finished his email implying I'm a bad person and, wait for it..."I won't be contacting you again." LOL

All of this might I add, was after I already told him I signed a contract and paid a deposit for a different company to do my repairs.

So if you want a basement waterproofing quote wrapped in oddities and conspiracy theories, give Paul a call. Otherwise, avoid this mess and go with literally anyone else.

Ted Dubs
May 23, 2025

I contacted Accurate Basement Repair with concerns about some water seepage in a cold storage room attached to my basement. Paul Vaccaro was the representative assigned to provide an estimate. He reviewed my request and realized that I didn't need services provided by Accurate. He called me up and throroughly explained an alternative course of action and how to go about it. He saved us both time in solving my problem.

Kelsey Kannenberg
May 20, 2025

We were extremely impressed with the timeliness and expertise that this company could provide! We needed the drain tile replaced on a home we were interested in buying. They got the work done on a tight timeline and it has been functioning great. Kyle even came back a year later to check out the space when we wanted to finish it off to check that everything was looking good. He was straight with us and provided sound advice as if it were his own home. There is no one else we would go to for basement questions or repairs! They seriously are the best!

John P
May 14, 2025

We bought our house in October of 2023 under the terms of the sellers replacing the drain tile system. A week after moving in, Accurate came to start the work. Everything seemed good until the end when I noticed they significantly damaged the cedar siding on my house above the window well they used to pump in concrete. Then I noticed the drain tile liner in the concrete the entire perimeter of my basement. Extremely uneven, bowing out in places, over lapping & rounded corners as well. It is atrocious. I called & complained & they said I have the option to finish my basement but I CANNOT do anything to fix the liner or it will void the warranty. I don’t want a finished basement! I offered to pay them to fix it & they never responded back. Because we bought the home & the sellers paid for the repairs, Accurate really didn’t seem to want to talk with us as we weren’t technically the customers. After numerous phone calls & complaints they sent a guy to fix the siding but he did a shit job & told me I’m responsible for painting it & that they do “heavy duty work & damages come with the job.” They know how to do drain tile systems well but their customer service is absolute garbage. Expect damage to your home if you hire them.

Steven Schmuki
May 13, 2025

Thank you to Paul Vicaro for his time and patience in explaining what needed to be done and how it would proceed. As it turned out, we needed to replace the entire interior drain tile on this property as well as brace approximately 85% of the basement walls. I was most impressed with The way accurate handled the project, including allowing me the opportunity to see it in progress. The property involved was on the north west side of Milwaukee and was a 1950s vintage ranch home. Once again, thank you to the entire accurate team.

Trent Ristow
May 9, 2025

Tony came out to give us a free estimate and explained the issue to us. Basement wall will be fine if we got the driveway pitch resolved. We are very grateful for the visit!

Spencer Wynn
May 7, 2025

When my brother and I were faced with serious drainage and structural concerns in our basement, the situation was initially overwhelming. The repairs were necessary not only to preserve the integrity of the home but also to move forward with refinancing and ultimately listing the property for sale. After receiving several recommendations from trusted professionals in the home inspection and residential construction industries, one name stood out repeatedly: Accurate Basement Repair, and specifically Paul Vaccaro.
From the very first meeting, Paul Vaccaro demonstrated a level of professionalism, knowledge, and calm reassurance that put our minds at ease. He carefully walked us through the drain tile issues and proposed solutions in a way that was both thorough and easy to understand. His ability to communicate complex problems in a relatable way gave us the confidence that we were in capable hands.
The scope of work completed by Accurate Basement Repair was extensive and executed with precision:
• The basement floor was opened along all four walls.
• Trenches were dug beside the footings, and the bleeder drains were flushed and cleaned.
• Weep holes were drilled into the block hollows above the footing for effective water drainage.
• A wall drainage board was installed to channel water away from the walls.
• New perforated drain tile was installed and surrounded by stone.
• The basement floor was re-cemented, and all debris was promptly removed.
• The entire basement area was swept broom-clean upon completion.
• Three interior drain tile cleanouts were installed, allowing future visibility and maintenance access.
Interior drain tile repairs covered:
• North wall – 45 feet
• South wall – 45 feet
• East wall – 26 feet
• West wall – 26 feet
The entire new system was skillfully tied into the existing sump crock, ensuring proper integration and long-term reliability.
In addition to the structural work, the team removed an old stationary tub and replaced it with a new double plastic unit. They also cleared out closets, cabinets, shelving, flooring, partition walls, baseboards, and other interior obstructions—all while maintaining a clean, safe, and well-organized work environment.
Throughout the process, Paul and the Accurate team were incredibly flexible with payment terms, understanding the urgency of completing the work prior to listing the home. They began the work immediately and remained on-site until the job was fully completed—never once wavering in their commitment or professionalism.
The quality and thoroughness of Accurate’s work had a direct and tangible impact on the successful sale of the home. Once we were able to market the property as having a fully upgraded, professionally repaired interior drain tile system, interest from buyers surged. We received multiple strong offers and the final appraisal came in at a highly favorable value, largely due to the significant upgrade made by Accurate.
Paul Vaccaro deserves special recognition. He is the consummate professional—honest, knowledgeable, calm, and reassuring at every turn. His dedication to customer satisfaction and his ability to lead a highly skilled crew of workers was evident throughout the project. The Accurate construction team worked tirelessly, maintained the utmost respect for the interior and exterior spaces, and delivered outstanding results.
In summary, Accurate Basement Repair exceeded all expectations. If you are in need of drain tile or basement repair work, do not hesitate to contact Paul Vaccaro and his team. Their expertise, work ethic, and customer care are simply unmatched.
— Spencer Wynn

Jason Abele
May 6, 2025

Paul came out and did an excellent job explaining the state of our basement and foundation. Highly recommended. - JA

Lisa Melzer
May 2, 2025

Kyle stopped out to look at some water seepage in my basement. He was very honest and told me that all of my issues could most likely be resolved with some landscaping, a new gutter and some concrete work around my foundation and driveway, but that there was nothing catastrophic occurring. The leading competition had stopped the week before and spent five minutes looking at my issue before telling me it all of my (already replaced) drain tiles needed replacing, which would involve major work to my finished basement, and would cost $33,000 but WAIT we can offer a discount if you sign right now. I was really scared that I had a major issue on my hands. Kyle told me its very rare that updated drain tiles need to be replaced again, if I wanted to run a drain tile test he could, but most likely the drain tiles were fine. I was so grateful for his honesty - he could have easily told me I needed some sort of less expensive repair and I probably would have seriously considered it in light of the competition's quote. I would highly recommend Accurate Basement if you are looking for an honest and straightforward answer to whatever you have going on in your basement. Although I don't have business with them, I feel confident that they offer quality work and take pride in what they do.

Debbie Maass
Apr 30, 2025

We had our basement repairs done by Accurate. We could not be more pleased. Kyle came to do the assessment of what needed to be done. No high pressure sales at all. Just an honest and accurate assessment. The office kept us informed of what to expect. There was no waiting and wondering when someone would show up. The crew was fabulous. On time, respectful and did a great job. They cleaned up well afterwards. We would highly recommend Accurate Basement Repair to get the job done right at a fair price.

Michael Sujecki
Apr 28, 2025

Highly recommend Accurate Basement Repair. We had them do work on our basement twice. Very happy with the work. We worked with Paul Vaccaro. He took the time to explain the work that needed to be done and answered all of our questions. Reasonably priced.

Bee Her
Apr 25, 2025

Jon was very friendly and pleasant to meet with. He was honest about our vertical crack that it did not need to be fixed after the grading we had done recently. He made suggestions for seepage that was coming through wood. Relayed that our concerns are mostly outdoors and possibly with gutters. He also checked our sump pump was functioning. I appreciate his honesty, expertise and thoroughness. I also appreciate that he wasn’t dishonest to just try to get business from us.

Kristin Strom
Apr 18, 2025

As a new homeowner with basement issues and new to the Milwaukee market, I had no idea where to turn for help with basement leakage and wall movement. It became clear early on there are vultures in the marketplace. Finally, I met Jon Kramer and knew he and Accurate Basement Repair were the company I wanted to use.

I was so impressed by not only the tidiness of their work but the friendliness of the crews. I was learning as the repairs were happening and the crew was happy to help explain issues and the work they did so I had a better understanding of the project. My husband always said "be happy in your work" and it's clear, Accurate Basement Repair has an excellent relationship with their employees which translates into an excellent work product.

I cannot say enough about this company. Their contract was very detailed and made it much easier to see how they stood out above their competitors.

Drew Rogowski
Apr 16, 2025

Simply put, Accurate Basement Repair was fantastic to work with. A couple months ago, I needed a basement wall evaluation. Chris came out the same day, thoroughly analyzed my situation and provided a practical recommendation based on findings. Very knowledgable, very professional, very respectful. I 100% recommend this company for anyone needing a basement evaluation.

STEPHEN THOME
Apr 14, 2025

Accurate Basement Repair was great to work with start to finish. They are very responsive, prompt, knowledgeable and do great work. Thanks so much for a job well done.

Mike peterson
Apr 11, 2025

Chris and his team are incredible. I have tried to reach out to MANY(25 plus) basement specialists and he’s the only one that gave me the time of day AND was willing to help explain absolutely everything I wanted or needed to know. He’s the best there is, period. HIGHLY RECOMMEND. You will not be disappointed.

John Effenheim
Apr 9, 2025

Jon K took the time to answer all our questions in a friendly and informative manner. Five stars for Accurate Basement Repair!

david koenig
Apr 7, 2025

Brian was prompt, thorough, professional and honest when sharing his opinion. He also had some excellent and cost effective recommendations to prevent the issue from worsening.

Alexander Drzewiecki
Apr 4, 2025

Jon was super helpful! Consulted me on a few options and ultimately my issue was more water management and less foundation repair but he helped me determine that and was very knowledgeable and great to talk to.

Nada Stojadinovic
Apr 2, 2025

Chris Mancuso was a terrific resource a few weeks ago navigating a foundation issue with a property I was writing an offer on. He was honest, informative, and logical with approaching a potentially high cost repair.

Emilia Lo
Mar 26, 2025

Kyle came out promptly at the time we had agreed on, to examine a step fracture in the basement wall in a home I recently bought. He was very professional, respectful and thorough, and did a fabulous job explaining the situation to me. Thankfully no repairs are needed :)

Monique Landry
Mar 12, 2025

Jon was prompt, communicative, and professional. He answered all my questions and recommended sensible repair options at different price points, including services that Accurate doesn't offer, which made me feel like he was honest and not trying to push me to spend unnecessary money with their company. Would definitely recommend to others!

Holly McManus
Mar 7, 2025

Kyle came over to look at our basement, and after some discussion explained that he didn't think their services were necessary yet. He provided the name of a trusted landscaper and told me to call back if that didn't fix the problem. I appreciated the honesty!

Andrew Rinzel
Feb 24, 2025

Tony was on time, up front, and very willing to share his expertise concerning my basement. Though no work was completed, Accurate Basement Repair will be at the top of my list if that day comes. Hopefully not anytime soon :)

Chris Gomes
Feb 22, 2025

Tony came out in a day notice and was great. He was very transparent with discussing everthing and giving me options. He also provided me with a detailed estimate right away! I highly recomment this company!

Justin Ashley
Feb 14, 2025

Met with Accurate Basement Repair and instead of offering services/work I did not need, they educated me on ways to avoid basement/foundation damage. In a world full of contractors trying to make an extra dollar, I was pleased to witness the integrity of this company to educate instead of take advantage. Highly recommend!

Sue Jacobs
Feb 11, 2025

Accurate Basement is Truely a 5 star company. I was very impressed with Paul’s knowledge and commitment to solve my basement water issues. The crew worked as a team and left my yard and basement looking great! It’s been a couple months since the work was done and my sump pump alarm went off. I called Accurate, Chris tried to solve the issue over the phone. He was pretty sure it was ice in the outside discharge hose, but came over to be sure and reset the alarm. No trip charge or service fee!
Just good people and a good company that cares about it’s customers
Feb. 2025. S. Jacobs

Haley
Feb 10, 2025

We had a great experience with getting our basement repair work done. Brian was friendly, knowledgeable, a great communicator throughout the process, and he took extra time to educate us on the work we were having done/other things to look out for to maintain our early 1900s home. The crew who came to do the work were also great! Additionally, i had a wonderful experience with the office staff. Everyone made it so easy to get this project done! I would recommend Brian and accurate basement to anyone looking to have work done!

Patrick Rochford
Feb 6, 2025

Tony gave a Master Class in basement foundations - he really helped me to understand all the dynamics of a "foundation system" - that is, how all the pieces come together to keep a basement dry - thanks !!

Jim Pytlik
Feb 6, 2025

Great job on my basement drain tile replacement. Estimator was knowledgeable and explained process thoroughly. Added new sump and laundry tub. Workers were efficient and professional. Good job cleaning up.

Cory May
Feb 6, 2025

Brian L. Came out promptly and was very knowledgeable. He was quickly able to asses what was going on and what future possibilities we could be looking at for repairs. 10/10 will be calling again when the time for those repairs comes.

Jill Imholte
Jan 27, 2025

We had water getting in our basement due
to the foundation. Brian L. from this Company was absolutely fantastic. He was in constant communication with us and explained in great deal what Accurate could do for us to stop water from getting in the basement. Very fair quote. Followed through with all concerns and questions we had. The crew was awesome! They keept us informed on each step. They had one crew in the basement and one crew outside.
They worked wonderful together. Very professional. They were also very clean, and to our surprise, they got the job done in 1 day! Definitely recommend this company for any foundation issues!!

Andrew Wasz
Jan 26, 2025

We had a great experience with Paul and the Accurate team replacing all the interior drain tiles in our basement this winter after having them originally quote the work back in 2018 when we bought our house. I was impressed that when Paul came back out to requote, he even brought our old file with! He did a great job explaining the problem, our repair options, and working with us to find a cost-effective solution all while keeping us updated throughout the process. During the repairs themselves, I was impressed with how fast Jimmy & crew worked, getting the job done in 3 days exactly as described. Accurate will continue to be our go to company for any future basement repairs!

Robert Klaus
Jan 25, 2025

Paul was fantastic to work with! He is super responsive and knowledgeable and I really appreciate his advice on general improvements to my property not even related to the foundation repair. He took the time to understand the history of the previously attempted repairs to make sure we came up with a permanent and affordable fix. The crew that did the work were friendly and professional. I would definitely choose Accurate again for any foundation work.

Lisa Fowle
Jan 24, 2025

Tony from Accurate Basement Repair was quick to respond to my need for an assessment and estimate for basement work. He was honest, fair and very responsive and understanding. When his crew came to do the work they were efficient, all very kind and cleaned up the area with great care. I will definitely use Accurate Basement repair again and highly recommend!

Kate
Jan 13, 2025

I recently had a great experience with Accurate Basement Repair. Kyle came out to check a couple small cracks in my basement walls. Not only was the foundation inspection thorough (thank god there are n issues), he also took me around the outside of my property and gave me suggestions regarding grating and downspout replacement. Kyle indicated that making these upgrades could prevent the possibility of potential basement-related problems down the line. I appreciate this willingness to share info regarding upgrades I can make to mitigate any potential future home issues. Overall, this was a great experience.

Brian Thiet
Dec 26, 2024

A+ from start to finish. We had a drain tile system and sump put in. Clear communication, prompt service and quality work. Exactly what I was hoping for. Brian T

Austin Anderson
Dec 24, 2024

I do not recommend Accurate Basement Repair and would avoid working with them if you can.

They installed a sump pump/drain tile and put up some support beams. Here are some of the issues we had with our experience:

- A beam was put in front of one of our basement windows when it could’ve been spaced differently and put next to the window. Another beam was welded to stick out and go around duct work which could’ve been moved. I wish they had told us they were going to do it this way or discussed options with us so that we could have figured out a different solution. It will be much harder for us to refinish our basement nicely around those two beams.

- They had to take out the bottom three steps to install the drain tile. When they came to rebuild those steps, the bottom piece wasn’t reattached and the treads were not secured properly causing them to drop down about an inch when you walk on them. It took over a month of reaching out to them about this issue before they came back to take a look. They ended up putting in a couple shims that fell out shortly after they left, and didn’t actually fix the issue so the stairs are still unstable as you can see in the picture. After reaching out to them again several times without a response on this issue, and after 5 months of living with the stairs this way, we were finally told they will not be coming back to fix it and we will have to do it ourselves (we were planning to already at this point because we don’t trust them to do it right). We have to walk down these stairs regularly to do laundry, and my wife has to carry our baby and/or toddler with her, so it is even more unacceptable for it to be left as such a hazard.

- When coming to rebuild the steps, they had to reschedule, told us the new time morning of, then threatened to a $150 repeat trip charge when he was waiting 20 minutes because they didn’t notify my wife he was here, which they said they would. She let him in right away once they notified her he was there.

- The dryer was hooked back up to the wrong vent pipe and fell off the same day he put it up, which we just fixed ourselves

- Unprofessional behavior including excessive swearing while working (in front of us and in ear shot of our 2 year old)

- Miscommunication on the company’s part about various things that the crew seemed frustrated about

- A lot of sloppy work, moving things around and not putting them back, and messes left behind for us to clean up

Nathaniel Styza
Dec 18, 2024

Thank you to Kyle and the team at Accurate Basement Repair for their help assessing my Grandmother’s foundation problems. Kyle was extremely patient and detailed throughout the process. Very professional. 10/10 recommendation.

Matthew Krimmer
Dec 9, 2024

Accurate Basement Repair recently finished up a basement project in our home. Brian Leffler was great to work with. He was knowledgeable about our situation and available to help provide clarification and answer questions. The crew doing the work was incredibly efficient and, given the extent of work, left it as clean as possible. My only regret is that a different company came out to assess the basement during the transaction of the home years ago. I’m confident Accurate would have been honest and done things the right way the first time!

Robert Lee
Nov 20, 2024

Brian came out to do an estimate for a drain tiles and basement wall reinforcing. He was very personable and took care to be very exact as to what needed to be done and what did not need to be done. He was very straightforward and truthful. He also brought up points that other companies that came in for estimates did not think to include. One of these was access to the basement for concrete to complete the job. He had tips on things that I could do on my own that would save money. All in all, I found him very helpful in giving the estimate.

Melanie Doppler
Nov 14, 2024

Absolutely amazing experience with Accurate Basement! They were so knowledgeable and a company that will give it to you straight--no sales tactics, just the facts. We really appreciated their honesty and hard work. Tony was absolutely amazing, helpful and thorough! He always makes sure to answer our questions and keeps us informed! We appreciate all his hard work and the work of the Accurate Basement team! Thank you!

Tyler Jankowski
Nov 8, 2024

I recently had Jon come out for a basement inspection, and I couldn’t be more impressed with his work. He was incredibly thorough, meticulously checking every corner and detail. Jon’s expertise was evident as he answered all my questions with patience and clarity, providing valuable advice on how to monitor potential issues in the future.

What stood out the most was Jon’s professionalism and dedication. He made sure I understood every aspect of the inspection and offered practical tips to maintain the basement’s condition. His friendly demeanor and willingness to go the extra mile made the entire process smooth and stress-free.

Additionally, the company’s prompt service was remarkable—they scheduled the inspection for the very next day! If Jon comes to estimate your home, you can rest assured that you are in great hands. I highly recommend this service to anyone in need of a reliable and knowledgeable inspection.

Claudia Zellmann
Oct 31, 2024

Certainly! Here’s a short review for Paul Vaccaro and his team:

Paul Vaccaro and the team at Accurate Basement did an outstanding job installing bracing in my basement. They worked quickly and kept the dust and work area remarkably clean throughout the process. I especially appreciated their creativity in finding a solution that allowed the braces to fit around my existing plumbing, saving me the additional cost of moving it. Highly recommend their efficient and solution-oriented approach to basement repair.

Cory Lancaster
Oct 24, 2024

Jon came out and was very knowledgeable. Actually an honest salesman that just wasnt worried about taking my money. He was very educating and told me what to look for with my foundation in the near future. I will be using the next time I need foundation work

Pam Poglitsch
Oct 23, 2024

Paul came out after 2 others companies missed a critical part our basement walls that one side had obvious which trigger the other side of the wall to have issues.Amazing knowledge! Charlie help to prep the basement for the work and Jimmy and crew came in at 7:15am put plastic up to minimize dust and were out by 11:00am Wow great work!!

Lisa Gorelick
Oct 16, 2024

Paul was our initial person who came out and he was absolutely knowledgeable and wonderful to deal with. He was available whenever I needed to reach out to him. The crew that did the drain tile repair were courteous and did a great job. I would recommend accurate basement to anyone who needed basement repair. I rate them a 5.

kimberly Johnson
Sep 25, 2024

As a real estate agent, I required a basement foundation inspection for my buyer. I was truly impressed by how quickly I could secure an appointment. Brian Leffler arrived promptly and, most importantly, provided honest insights about the necessary repairs. I will definitely be relying on their services for all my future business!

AJ
Sep 23, 2024

Paul came to our house to assess our leaky basement. I could not be more satisfied with Paul’s expertise, patience, and willingness to educate the customers about best options for handling the basement problems. I am impressed by Paul’s professionalism, depth of knowledge about the reasons behind basement leaks, and how those issues can be repaired. I strongly recommend reaching out to Accurate Basement Repair company if you have any questions about puddles of water in your basement.

Nicole Ross
Sep 23, 2024

Can't speak highly enough of Chris and his team at Accurate. One of the hardest parts of working with contractors is finding someone you can trust, but that's exactly what you can count on with Accurate. They've earned my first call for life!

Dan Reik
Sep 23, 2024

Accurate Basement Repair is my go-to recommendation when foundations are a question. They provide quality work, and I never have to worry about them trying to oversell additional work. They always do a professional job and stand behind their work.

Bill Street
Sep 18, 2024

Brian and his crew did a great job helping to assess a possible foundation issue. Was scheduled for a drain tile test but determined it wasn't needed after looking closer at the isolated area and talking through how the leak presented and work done to diagnose it. They even provided a couple suggestions for the root cause and what to do to resolve it.

Kathy Halliday-Otten
Sep 18, 2024

My company worked with Accurate Basement Repair, in Grafton WI, and specifically Brian Leffler. He was very respectful and answered our calls quickly and efficiently. I live in California, and helping a client in Grafton, and to have the personal level of communication from Brian made the transaction very smooth. Thanks Brian!

michael hayden
Sep 16, 2024

When Paul Vaccaro came by my property to check out my basement he told me that I should be able to fix my problem without help. Paul went step by step with me on what I could do to help prevent water from coming into my basement. I waited three months to write this review to see if his assessment was helpful. In the end he was correct. Paul provided invaluable information to help me repair my problem with my foundation/basement.

Walt Pesch
Sep 16, 2024

Paul came out and looked at some potential work for us. Words to describe the stop are prompt, courteous & professional. He did not hurry us or try to push a solution. Very much a knowledgeable advisor and consultative. In the end we all agreed that there was not any work to be done which again says to me that I could trust Paul.

Sally B
Sep 16, 2024

Jon came by to give me a quote for a basement project, but he went above and beyond. He not only provided a detailed and clear explanation of everything but also did more than what he was initially here for. His professionalism and thoroughness really impressed me. I highly recommend Jon to anyone looking for exceptional service!

Sean Tabbert
Sep 13, 2024

Accurate Basement Repair provided outstanding service when assessing my home's basement issues. They conducted a thorough evaluation of both indoor and outdoor factors affecting my basement. Chris & his team offered high-quality, actionable recommendations that were the best solution for my specific situation—without any pressure to make a sale. It's clear that Accurate Basement Repair genuinely cares about their customers and delivers reliable, professional results.

Cliff Taylor
Sep 13, 2024

Kyle inspected my basement & recommended a clear solution to fix my problem. He even pointed out other issues affecting my basement that I wasn’t aware of. He took time to make things make sense to me

Emily Romaine
Sep 2, 2024

Kile did a great job giving me an honest estimate. He wasn't pushy and I didn't feel like I was being up-sold.

Kris Bueno
Aug 30, 2024

Brian was very knowledgeable and honest. While our issue is not something Accurate Basement Repair would take on, Brian provided advice on how we could fix the problem ourselves. He even went so far as to give us a step-by-step. We are very grateful for his honest opinion!

Eric S
Aug 22, 2024

We had some concerning bulging and cracks in our basement wall and didn't know what to make of it. I called Accurate and was impressed with how easy and quick it was to have someone come out and take a look. Jon was honest about the likely cause of the problem and offered very helpful suggestions. Thank you for the great service, it is much appreciated!

Lori Schultz
Aug 21, 2024

In spring of 2024 we noticed a crack in our basement wall, we contacted several reputable companies And chose Accurate. Brian Leffler provided excellent information, communication along the way, and outstanding customer service. The crew that did the work was timely and efficient. We feel safe and secure. Thank you very much Accurate!

Kristen Szczepanik
Aug 20, 2024

My boyfriend and I just bought a house and Paul from Accurate Basement Repair came by as we had a few things we wanted looked at. Paul was extremely knowledgeable and explained things thoroughly. He answered all of our questions and gave suggestions for maintenance. He told us we have nothing to worry about right now, but if we ever do, we will definitely be calling them!

Liz Stewart
Apr 26, 2024

After realizing that our sump pump had not been plugged into the outlet for I don't know how long, we got water in the basement as a result.
During my clean up session in the basement I saw multiple cracks in the walls of our basement that I had not noticed before. I did an extensive Google search for foundation experts in our area and decided to call Accurate.
Tony came out to inspect. I told him about my fears regarding the foundation. He could have easily taken advantage of our situation but he was very honest in his assessment. Tony informed me that although we have cracks in the walls, we don't need work done at this time and we should monitor the cracks and walls.
Although my husband and I were prepared to get the work done, it was a relief knowing it was not as serious as I thought. It was also good to meet someone like Tony, an honest person clearly working for an honest company. We will definitely call Accurate to do any work we might need in the future. Thanks Tony!

UPDATE:
In March 2025, for our own peace of mind, my husband and I decided to have basement work done (wall bracing, new sump pump and new laundry tub) so we contracted with Accurate. Once again we had a great experience with Accurate. Some of the workers arrived ahead of the scheduled time and the rest were right on time. Jimmy, the crew leader, was very professional as he listened to our concerns and answered all of our questions. Nothing was damaged during their transport of the equipment needed for the job and they did an excellent job of cleaning up the area when they were done working. I was very impressed! I was equally pleased with the two plumbers who came out to replace the sump pump and laundry tub. Both were very professional and answered all of my questions; and I had many. To top it all off, the city inspector came to inspect their work and he even praised Accurate's work by saying "Accurate always does a good job."
We are very satisfied with this company and highly recommend them!!!

Preston Cole
Nov 28, 2023

I received more information about solutions to my issue then from any other company in the last two years. I highly recommend them!

Now that my project is almost complete Accurate became my most trusted advisor as to my foundation woes.

I’ll be able to sleep soundly knowing that Accurate provided me excellent counsel

Preston Cole

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  • 3125 E Allerton Ave, Milwaukee, WI 53235
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