- 3125 E Allerton Ave, Milwaukee, WI 53235
- Warranties Offered
- TPO Roof
- Gable Roof
- Hip Roof
- Tar and Gravel Roofing
About the Business
What people say about “Accurate Basement Repair”?
```json
{
"summary": "The majority of customer reviews for Accurate Basement Repair are overwhelmingly positive, highlighting exceptional customer service, timely communication, and professional execution of basement repairs. Many customers appreciate the knowledgeable technicians who provide clear assessments and practical advice without pushing unnecessary services. Although a few negative experiences were reported, they primarily focus on specific operational issues rather than overall service quality. Delivery of services was often noted as prompt and thorough, contributing to high customer satisfaction.",
"liked": [
"Communication was superb. Work was high quality and done efficiently; cleanup was thorough.",
"I can't say enough good things about him. He was professional, friendly, and really knew his stuff.",
"Jon walked me through what was happening and laid out a few suggestions to handle it.",
"They got the work done on a tight timeline and it has been functioning great.",
"He realized that I didn't need services provided by Accurate. He called me up and thoroughly explained an alternative course of action."
],
"disliked": [
"Said they could use the bilco if I insisted, but since they were installing drainage in front of the doorway, he couldn't guarantee the concrete.",
"The drain tile liner in the concrete the entire perimeter of my basement. Extremely uneven, bowing out in places, overlapping & rounded corners as well.",
"Everything seemed good until the end when I noticed they significantly damaged the cedar siding on my house above the window well they used
Recommended Reviews
Accurate Basement Repair performed structural support to a basement wall in our Milwaukee house as well as installation of a subfloor drain and sump pump. From the initial assessment by Jon through to the work by the crews, including the structural support crew with Jimmy and his team as well as the sump pump crew with Ricardo, everyone was professional and excellent. Communication was superb. Work was high quality and done efficiently; cleanup was thorough. Highly recommended.
Brian L was so helpful when coming to our home to assess our water issue! Highly appreciate his knowledge and customer service driven attitude. We really felt like we could trust him and that he had our best interests at heart. Absolutely will be using Accurate Basement Repair if we have future needs!
When the technician, Jon Kraemer, arrived he quickly investigated and discovered the cause of the water seeping up between the tiles in my basement. I could tell he had a lot of experience and knowledge when we talked about the issue. Without his help, I may have had performed expensive and unnecessary work only to discover that the cause was something that was easily fixable. I appreciate Jon’s expertise and professionalism.
When setting up the appointment, something went wrong with my initial appointment and I didn’t get service the day I expected. The lady who set up my initial appointment seemed like she didn’t want to help me. It also sounded like she just woke up. I was asking a lot of questions and her tone sounded like she was very annoyed. I expected much better service from her especially since she is the one who will give me a first impression on the company. I never received any texts confirming my initial appointment. Fortunately my problem wasn’t an emergency. When I called back on the day of my appointment, a different woman helped me and was able to reschedule me for the next day. This lady was much better and all she did was do her work without giving me any attitude. I received a text confirming my appointment soon after I got off the phone with her.
- 3125 E Allerton Ave, Milwaukee, WI 53235
- Warranties Offered
- TPO Roof
- Gable Roof
- Hip Roof
- Tar and Gravel Roofing