Abbott & Son Construction
- Rochester
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
Other roofing contractors nearby
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| SavATree - Tree Service & Lawn Care | 4.9 | 44 | — Not checked | No |
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About the Business
What people say about “Abbott & Son Construction”?
Customer feedback reveals a mixed experience with Abbott and Sons. While many reviews highlight the professionalism, courtesy, and efficiency of the workers, accompanied by prompt service and attention to detail, there are significant concerns regarding communication and follow-up. One review details a troubling lack of response from the owner regarding ongoing roof leaks, raising questions about reliability post-service. Overall, while the quality of the work seems well-regarded, the customer service aspect has received serious critiques, which could impact future recommendations.
What customers highlight
- All of the workers were extremely courteous and professional.
- Abbott and Son was the only contractor that gave a reasonable cost estimate.
- The roofing team stripped, repaired, and installed a new roof in a single day with good cleanup.
What customers mention as negative
- He said he’d get to me, but didn’t.
- He told me he’d get to me, and again he has stopped responding.
- This roof was replaced less than 5 years ago, it shouldn’t still be leaking.
Recommended Reviews
Abbott and Sons recently replaced the roof of my house. All of the workers were extremely courteous and professional. The owner took special attention to the gardens and landscaping to make damage and everything was cleaned up. I would highly recommend Abbott and sons.
Paid Cody to replace a portion of my roof in 2019 to address a leak. Then another section of roof started leaking and I reached out to Cody again, and he said he’d get to me, but didn’t. I asked if he could come put a tarp down to stop the leak while I waited for him- he said he would but didn’t.
Just last week I noticed a leak in the section of roof that he did replace and I reached out to him to see if he’d stand by his work and check out the leak- again he told me he’d get to me, and again he has stopped responding. This roof was replaced less than 5 years ago, it shouldn’t still be leaking!!!
Enlisted quotes from over 4 different contractors from Angies for replacement of a 18 year old roof. Abbott and Son was the only contractor that gave a reasonable cost estimate to repair
and re-shingle the roof as well as install an additional gutter. Very professional and gave good advice regarding the repair requirements pointing out details that other contractors never
mentioned. A plus was that Abbott and Son was a local contractor and could start work within a week. The roofing team stripped, repaired, and installed new roof in a single day with good cleanup and protection of existing planting around the house. Very happy with their work and would definitely rehire this contractor for possible future projects as well; not having any
reservations recommending them to other home owner
137 locals recently requested a quote