- 1510 Castle Hill Ave, Bronx, NY 10462
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Gable Roof
About the Business
What people say about “A. Stewart Roofing and Waterproofing”?
{
"summary": "Customer feedback reflects a mixed sentiment regarding A. Stewart Roofing. While many reviews praise the company's professionalism, quality of work, and prompt communication, several customers express significant frustration over unresolved leaks and lack of follow-up service. Positive experiences highlight timely responses and thorough explanations, whereas negative reviews point to issues with reliability and customer service after the job. This combination of strong positive reviews and serious complaints about follow-up creates a cautious overall perception.",
"liked": [
"Great family owned business. If you want a great job and an even better experience these are the guys to call.",
"Company was very professional. Arrived on time and roof looks great.",
"They are courteous, friendly, and charming, which only adds to their exceptional reliability.",
"Professionalism was evident in every interaction, and I was impressed by the quality of their work.",
"They showed up right on schedule to survey and gave a thorough explanation as part of the estimate."
],
"disliked": [
"Since we've had to call them 5 times because we have had leaks... they say on their website they do emergency work but this is not true.",
"They don’t want to deal with you. They got their money and run.",
"Voicemail on both numbers are full, sometimes the phone doesn't even ring, just goes straight to voicemail.",
"I'm blown away that there are good reviews as recent as a month or two ago.",
"
Recommended Reviews
Great family owned business. My buddy told me to call them and I couldn’t be happier with the work. Old leaking roof is like brand new. If you want a great job and an even better experience these are the guys to call.
We hired them in 11/21. Since we've had to call them 5 times because we have had leaks with rainfall and melted snow. 4/5 times they sent someone out that said they fixed the issue but it's still leaking (a larger leak with a lot of damage to the ceiling and bedroom walls) and a hazard to those occupying that room. This 5th time we called/texted/emailed for the past 3 days and have not received a call back. They say on their website they do emergency work but this is not true because it's been 3 days and we are still waiting for them to return our call. It's been raining in New York and the leaks are getting worse. Unfortunately, they did a really bad job. The guarantee is 10 years. We are in year 3 with massive problems. One can understand that something may got wrong but to not fix the problem is unacceptable. I'm posting photos of just one of the leaks.
Please call us back immediately to make this right. We have left you many messages and sent text messages and emails.
Company was very professional. Arrived on time and roof looks great. They cleaned up all the debris and Alex Jr. was very professional showed us pictures of what our roof looked like before and after. Would recommend them totally
- 1510 Castle Hill Ave, Bronx, NY 10462
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Gable Roof