Zack Hvac Services

Good 5.0 (12 reviews)

14605 Elm St Suite 413, Upper Marlboro, MD 20773
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available
Warranties Offered

Website zackserviceshvac.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Zack HVAC Services, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Upper Marlboro, Maryland, we offer a comprehensive range of services including roof skylight installation, roof cleaning, attic inspection, soffit and fascia services, and TPO roof replacement. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value for our clients. Whether we are tackling a straightforward roof cleaning or a more intricate skylight installation, we approach each project with the same level of professionalism and attention to detail. With our strong project coordination, we ensure that every job is completed thoroughly, allowing you to enjoy peace of mind knowing that your home or business is in capable hands.

What people say about “Zack Hvac Services”?

The majority of customer reviews for Zack HVAC Services are overwhelmingly positive, highlighting prompt and professional service. Customers appreciate the immediate response time and effective communication, often mentioning how technicians provide detailed explanations of issues and solutions. Many reviewers express gratitude for the reasonable pricing and the respectful treatment of their homes. Overall, the company's commitment to customer satisfaction and quality service has left a favorable impression.

What Users Like The Most

The price I was quoted was very reasonable and was the price I paid at the completion of the work.
Zack provided excellent service, was very informative of the potential causes.
Zack came on time to diagnose my HVAC issue and sincerely explained the issue I was experiencing.
Great response time and very professional.
He is responsive to every request, and goes the extra mile with customer service.

What Users Like The Least

Customers are fully satisfied

Services: Roof Skylight Installation Roof Cleaning Attic inspection Soffit and Fascia Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Excellent 5.0

Out of 12 reviews

5 stars

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Christopher Lorence

Google review

Jan 18, 2025

We called Zack HVAC Services when our heat pump started to malfunction. Our previous HVAC company had recently been acquired by a larger firm, and the earliest appointment available was the following week. Zack HVAC was nearby, so we took a chance and called them at 7:30 AM on Saturday. To our surprise, the call was answered immediately, not by a call service but by a technician who asked that we text our details, including the furnace's serial number, so they could ensure they brought parts that could work based on the symptoms we described.

By 8:30 AM, we had a same-day appointment for between 4-5 PM. We got a text at 3:30 PM telling us the technician was on the way. He arrived at 4 PM, quickly diagnosed the issue, and recommended the fix with additional options to prevent the issue in the future.

By 5 PM, he was done, and our heat was working again. We agreed to proactively order the parts we needed to repair the issue permanently. The technician was super friendly, very knowledgeable, and exceptionally efficient. As a matter of fact, he seemed to thoroughly enjoy his job. That is so rare and so refreshing.

We would highly recommend Zack HVAC Services.

Phil Johnson

Google review

Apr 22, 2023

I highly recommend Zack HVAC Services!!! The price I was quoted was very reasonable and was the price I paid at the completion of the work. The technicians arrived on time and were respectful of my home. They were very professional and installed my new system in a few short hours! I couldn't ask for a better experience!

Treasurer BOL

Google review

Feb 4, 2023

Zack HVAC services has been great to us and very accommodating to the different challenges we have had I’ve the last two years!!! Would absolutely recommend!!

Cleve Cooper

Google review

Dec 3, 2022

Zack was very courteous and respectful of me and my home. I was already aware of my system issues and remedy through personal research. Zack verified the problem that a previous technician had diagnosed and fixed the problem at a significant cost reduction from that of the previous company. I will call Zach's HVAC first in the future.

Freddie Everett

Google review

Sep 22, 2022

Had a emergency issue with my HVAC, Zack provided excellent service, was very informative of the potential causes. I will absolutely use him moving forward with my HVAC needs.

S Loaknauth

Google review

Sep 21, 2022

I am beyond pleased with this company. We had a tricky problem and it took some time to find a company who was able to fix a drip in my humidifier.. My daughter recommended their service, based on her experience. I contacted them and right away they were able to squeeze us in and fix our leak. We are beyond thankful and will continue to get the yearly maintenance plan! Great work Zack!

Umar Ganiyu

Google review

Sep 18, 2022

As a homeowner you a need a group of honest professionals who are honest and priced fairly. Zack Hvac Service is one of those professionals in my book. Zack came on time to diagnose my Hvac issue and sincerely explained the issue I was experiencing. Zack also took the time to explain to me in layman
terms a couple of soultions options. This made me feel much more comfortable asking him to do the work as his solutions entailed expectations and not just a price tag for repair.

Lajuan Towell

Google review

Aug 13, 2022

The professionalism is outstanding as well as the service. Answered questions in detail. I will be using them again to replace my hot water heater. Thank you!

Timothy Page

Google review

Aug 8, 2022

Great response time and very professional. Assesssed my issue and provided a great price for the repair and completed the repair the next day.

Taiysha Hobbs Bowie

Google review

Aug 3, 2022

Zack is the man! He was timely and able to fully diagnose and repair my unit quickly. He was informative, professional, and trustworthy. Highly recommend his services!

Evan Holloway

Google review

Jan 25, 2022

I've been working with Zack for several years now, and it is always a pleasure doing business with his company. He is responsive to every request, and goes the extra mile with customer service. Last spring, he replaced the AC system on the roof of my row home, including sourcing the crane to lift everything up and down and coordinating some roof maintenance that was required at the same time. The whole service was performed professionally, and I especially appreciate the clarity of communication and the time he takes to answer my questions.