Windows America

I gave Amanda/Windows America $2650.00 down. After Amanda came out to my house to measure the windows, and I picked out the ones I WANTED. This was two months ago, I have been trying to get a hold of Amanda at Windows America, I even left a voicemail no, no reply back. I am just trying to find out how my windows are coming a long, but no response ? So I will take the next step, and talk to my attorney, and begin the Process of Sewing her, where she WILL Pay all court fees, plus Attorney fees. While I get my money back in Full !!

Made a call about a week ago to get an estimate for my house. Today Amanda was supposed to come and give me a quote. Never showed up! I told them I needed it to be done by 11 because I had to go to work. I called at 1130 just to figure out if there was a reasonable response to why she didn’t show up. I called the store and she answers the phone and tells me that she totally forgot after she called me a couple days ago to verify the date and time would work for me! This company is terrible with customer service! I told them I needed it to be done by 11 because I had to go to work. So I called at 1130 just to see if there was a reasonable response which there wasn’t one after she double confirmed the appointment and on the appointment day she didn’t call and she didn’t call me the day before to reschedule

After last summer's massive hail storm that left all of the city scrambling for windows, siding, and new roofs I had the wonderful experience of working with Amanda and her team. We were in a tight crunch as our house was on the market too. I had called other windows companies and ended up nearly in tears because of how they spoke to me and acted as if my job (an entire house of new windows) wasn't worth their time. When I called Amanda she was easy to talk to, very personable, and made me feel like she was working only for me - even though I know she was probably swamped with everyone else in the city calling too. Throughout the project Amanda was professional, personable, and helpful. Even though the house sold, we closed, the home transferred owners, we had to deal with insurance adjusters, and had a major delay in the custom windows, I'm happy to report that everything was able to be installed at the new owners convenience. And when I drove by the old home a few weeks ago, I have to say, they look amazing. I'd highly recommend WA to anyone looking for a friendly and professional replacement of their windows.