Universal Windows Direct Sioux City

Ya it started out my mother needed a door done ,we called and this guy named Jonathan came out,the most ,respectful, kindness guy,that explains to your level not there words ,so you understand everything, and honestly if it wasn't for Jonathan I wouldn't have went with them, he can really sell a island in Alaska, because I needed windows done,and a couple more things and he was right on it,if you want quality work and someone that would do anything in his power to get it done, and explain to you like you a regular person, than I would prefer Jonathan all the way,and when he says if you need anything just call, there's no bs there he definitely means it, because I had to have him do something for me that took his own time from work to do It, and he had no problems, so I highly recommend this place and asking for Jonathan, if he ever left, I would actually follow him, just because you don't find that many out there anymore that's like him ,keeps his word, and always makes it right,

We were in the process of starting a Kitchen and Bathroom remodel. One of our first steps was replacement of some very outdated windows in a cement block wall and replacement of a large picture window that was a replacement window about 20years ago. We entertained several other window representatives, although all had their good points, we were not quite sold. One evening After one of the other salesman had completed his sale pitch, we decided to drive over to a small ice cream shop about 7 miles away! While waiting for our order, a Universal Windows Direct installer stopped for a treat after work. We noticed the job trailer and asked for a business card. A simple phone call and one of the nicest sales representatives I have ever met came to show me a product line that spoke for itself. Jonathan was very knowledgeable about his products and was able to answer my questions to my satisfaction. Jonathon’s product line and competitive price along with respectful attitudes from Jon and the installer, who had just finished a long day’s work , made up our minds. The lead time was less than other suppliers and installation was timely and they did a great job. To say the difference was night and day just doesn’t seem to be a great enough comparison. Installation was perfect and sound and temperature control is fantastic! Thanks again Universal Windows Direct. We are looking to replace other windows and you are at the top of our list!

Jon boye has been amazing to work with. He goes above and beyond in his work! He continued to communicate throughout the process. He answered all questions that we had, and he was one of the main reasons why we went with universal windows!!!

Amazing customer service, fast/efficient installation, and great windows. I loved working with Jon! He made it a very smooth and easy process and got us a great price. Everyone who comes to my house compliments the new windows. Couldn't be happier!

They are ridiculous!!! I don't believe people would actually be happy with this company unless they like to be scammed! I had a 22yr old come out to give me a price on a window. I'm not into sales speels. He then bashed another company (which he said one of his relatives owns). This isnt cool. He wants to charge 3x's more then what the average cost is for this particular window. NO THANKS, plus I'm not waiting until March!

What started out as just wanting to get windows replaced, we started talking and ended up getting siding, windows, and gutters. Once all the product got in, it took them a week to get everything done from start to finish. Very happy with the outcome, our house looks like a whole new house. Thank you so much

Have to give them a huge thank you and call out! Seen their ad at the Tyson event center and called about windows. Ended up going with siding, and windows, and gutters. They made everything super easy. They hire all the crews, set up everything, order all the custom items I wanted, and installed quickly. Took a couple weeks to get all the supplies in and they arrived promptly afterwards to install all of it. The crews were nice and friendly, helped with a couple things I needed on the side. The crews were nice enough to play with the dogs. Couldn’t have had a better experience and will be contacting them again when I need more work done. House looks amazing and they made my busy life easier. Great job guys.

The new windows look amazing! I would highly recommend Universal windows to anyone, they did a fantastic job! Looking forward to using them again in the future!

We are really impressed with this company. The sales rep John was knowledgeable and very friendly. The install crew were hard workers. Rick was awesome with our kids around and made sure everything looked perfect! Anytime we had questions, someone helped right away.
Very happy with the whole process. Would definitely go with this company again!

My initial review of this company was one star, due to not receiving a quote in a timely manner (basically, I felt that I was being ignored). Following that posting, I was contacted by a rep for the company (not the same one who I dealt with before) who apologized and has since handled my requests in a timely and professional manner. I upgraded my review from one star to three stars. Because of the improved response, I contracted with this company for soffit and fascia work and the work was completed in September 2022. The work was done on timely and in a very professional manner; I have upgraded my review to four stars. I would consider using this company again.

I met Jonathan with Universal Windows Direct at our Plymouth county fair in August 2021 I got two new windows put into my kitchen in October 2021 I then decided to get the rest of my house windows replaced Jonathan was awesome the whole crew was awesome I ordered 26 windows to be installed and they were installed at the beginning of February 2022 the crew that came to my house was great! I have a kind of crazy schedule with work because I also I work from my home. They were very accommodating to my work schedule and made it very easy for me to work while they were installing my windows. I am so glad I chose Universal Windows Direct for my window installation and I’m looking forward to working with them again in the future when I have the siding on my house replaced. Thank you Kevin and Jonathon And the whole Universal Windows Direct crew! I love my windows!!!

We had the windows replaced in our rental units this past summer. Everyone at Universal Windows was extremely helpful and committed to our satisfaction of the project! We are very happy with the results.

Absolutely love my new doors and windows. Jon in sales was a pleasure to work with providing indepth product infomation and answering all 2 million of my questions with patience and a smile. The install crew was amazing. All were polite, professional and very skilled in their rolls. Their attention to detail is top notch. This team continuously cleaned their work areas throughout the entire process. It was very obvious they took personal pride in their work. I highly recommend this company to anyone looking for a high quality product installed by true professionals. I could not be happier.

Awesome group of people who made the process so easy. Our salesman Jon was very passionate and knowledgeable, he went above and beyond answering our questions. Would definitely recommend!

Positive experience from start to finish- salesman was extremely friendly and knowledgeable. Installers were clean and fast with the work they did. I will use them again for any future projects.

great people to work with, they have great value and do really nice work I would recommend them to anyone

The guys did a great job and were in and out! Look forward to having you do my siding in the future.

At universal Windows direct install my windows today and they did a wonderful job. Mike Terry and Josh were highly efficient and cleaned up after themselves and even helped me move some furniture. I would recommend them to all my friends.

After getting bids for new windows for our sons home we went with Universal Windows. While they were a bit higher for the windows they also have a construction business connected with them and since we were wanting to remodel his bathroom we decided to go with them.
The windows were installed earlier than they had said and the installers did a fantastic job. Top notch and meticulous in their work.
The remodel began about 3 weeks later and while we did have a brief miscommunication problem it was resolved and work began. Some problems with the floor joists was discovered and repaired along with some other plumbing. It would have been easy for Rick to just ignore it but he felt it needed to be pointed out and the need to have it all repaired. The work he did on the whole bathroom project was outstanding. He worked the vast majority of the time by himself and he produced such an amazing amount of work each day you would think there was several people.
The project did go a few days longer than planned due to the problems he found, but we cannot be happier with the end product. Exceptional attention to detail and excellent workmanship.
We cannot express our gratitude enough to Universal Windows for all the work they did. We highly recommend them for your window needs as well as any remodeling you might need to have done.

We are so happy with our new windows, doors, siding and gutters!! They showed up when they said they would, they helped us with a couple of other projects and we love the way the house looks we just cannot figure out how to regulate the temperature anymore! Thanks Universal Windows Direct!

We are so happy that we went with this company. From ordering the windows to the finish of the job, everything has been a pleasure. Absolutely NO complaints. Every person we have had contact with are very professional and polite. The windows are beautiful and have made our home look so much better and they arrived when we were told they would when we ordered them. Installation was great with nice people. When done, they clean everything completely, even outside sidewalks and driveway. Thank you again Universal Windows Direct Sioux City for the amazing job you did for is.