Logo of Window World of Western Massachusetts

Window World of Western Massachusetts

  • 20 Daniel Shays Hwy, Belchertown, MA 01007
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Window World of Western Massachusetts”?

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 83 reviews
5 stars
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Show first:
Seth menkel
Aug 8, 2025

Ariel and his team were extremely respectful and thorough and we are very pleased with the outcome of our new shower window!

Vernon Terry
Aug 8, 2025

Window World installed vinyl siding and a new storm door. They finished ahead of schedule and their work and craftsmanship was outstanding. Their showroom was excellent. They took the time to explain the process and options and were able to render what the house would look like in the different shades of siding colors.

Suzanne Chandler
Aug 7, 2025

We were very happy with the work that was done today. They were very professional and cleaned up after themselves. Ariel was excellent with explaining and including my husband and myself with all that was going to be done. We love our new slider and the color of the shutters. Can't wait to see the new front doors once they come in.

J Kinner
Aug 7, 2025

We just had 6 windows and a patio door installed in a summer cottage. Brian arrived with 3 other guys right on time. He asked if I had any questions and they covered floors to prevent dirt from tracking in. They got right to work and worked constantly from 8 to 6pm. I don’t think they even took breaks, not even for lunch. They were very respectful to us and our cottage. Brian was having a very difficult time installing the door so rather than making a mistake, he called another Brian and he arrived to help. They figured it out and it looks great!! Before they left, all areas were vaccumed and Brian checked every window. All the window stickers were removed and the windows were cleaned. I was extremely impressed with their work ethic and their desire to do the job right. I am definitely a happy customer of Window World of Western MA!!

Super Vox
Jul 28, 2025

Ariel and his colleague did an amazing job replacing our rotting French doors with a beautiful slider that lets in a ton more light. Very professional, polite, kept me informed, presented options, cleaned everything up, and did great work. Ariel did not leave without first ensuring my wife and I were satisfied with the work he did.

Debbie T
Jul 17, 2025

We recently had 2 new doors and a set of shutters installed. Jeremy and his co-worker did an excellent job. They were professional, but friendly. They were efficient, explained everything and cleaned up like they had never been there! Thank you!

linder v
Jul 10, 2025

Installers were professional, on time, and left the area immaculate. Ariel spent additional time pointing out all the details regarding the new doors since the door handles and locking mechanisms were different from what was there before. Great experience. Would hire for other projects in the future.

Jeff Safford
Jun 26, 2025

We hired Window World of Western Mass to install brand new 6inch gutters and downspouts on the entire house.
Zack showed up on time and was polite and professional during the install process.

It was obvious that he took great pride in his work and it shows in the finished product.

We would highly recommend Window World and Zack to anyone looking to get new gutters for their property.

Thank you Window World.

Zbigniew Mazgula
Jun 23, 2025

Window World installed 14 windows in my house in one day. There was a crew of 4 installers who worked on a very hot summer day. I liked the service so much that I had them back a few months later to install a new front door and a new storm door. Both installed in less than 4 hours. I highly recommend them.

David Smith
Jun 11, 2025

All employees were very professional. They took time to make sure the windows that I chose were properly installed and that I was happy with the final results.

carol delevo
Jun 9, 2025

My experience with Window World was truly amazing. From the sales conference to the Instellation and clean up I believe there is no other company that is as competent, easy to work with or is as thorough. They arrived on time and every aspect of their work was remarkable. Would recommend this company without reservation.

Mr. Whisper
Jun 5, 2025

Ariel and the team arrived on time and began working. We had our picture window, dining picture and family picture windows done (floor to ceiling).
Installation went well and I was updated on their progress throughout.
Couldn’t be more satisfied with the windows but definitely happy with the customer service and attention to detail. Will be having siding, additional windows and front door installed by Window World and will ask for Ariel and his team to do the work.
Oliver

Rachel L.
Jun 2, 2025

Window World replaced the roof, roof windows, and four double-hung windows in our home. The crews were professional, punctual, friendly, and did a terrific job. The company is very focused on customer satisfaction. They kept us informed throughout the process, and made sure we were happy with every aspect of the work. There may be cheaper options for this kind of project, but you can’t beat the exceptional value of Window World’s work. Our new roof and windows are great! I recommend Window World 100%.

Update:

After the roof, we hired Window World to replace our siding. Seth and his team did an excellent job, with great attention to detail and pride in their work. The quality of the workmanship and materials is top-notch. With the new siding and new roof, we are confident that our home will be in great shape for decades to come. Thank you, Window World of Western Massachusetts!

Sandra Graves
Jun 2, 2025

My sister and I recently had our old home and attached barn sided by Seth and his crew. We could not be more pleased. The quality of their craftsmanship was outstanding as evidenced by their attention to detail from start to finish. Seth and the crew were very hardworking, worked well together under Seth’s direction and respected our property. They took great pride in their work. The job was completed in a timely fashion. We recommend highly.

jayne koziol
May 27, 2025

Ariel was great!! The job was done with no mess and under the time he thought it would take. I love Window World!!
We've had them out to do quite a few jobs and always do exactly what they promise!

James
May 26, 2025

Our house looks incredible! Jordan and his team did an awesome job! Very focused on detail and making sure everything was perfect. I would recommend Window World to anyone looking for home improvements! THANK YOU!

Laurie Cassidy
May 24, 2025

We are extremely pleased with the work Ariel and crew did replacing our bay window! They were a careful, coordinated team that worked seamlessly and efficiently. I highly recommend Window World.

Paul Lastowski
May 24, 2025

My wife and I unfortunately had to have a window replaced. Window World made the process fast and efficient. Our installer Ariel was especially exceptional. Would recommend to anyone needing windows.

John Schelb
May 21, 2025

We recently had all of our windows and doors replaced by Window World of Western Mass and the final result is outstanding. the installation crews were excellent, John, Bryan, Ed, Tim, Kyle, Steve & Isaiah were all professional, respectful, and incredibly efficient in their work. As with any home remodel project, there were a few issues with materials and some delays with the window manufacturer but this is what sets WW of Western Mass apart, they went above and beyond to keep us informed and to minimize any inconvenience. From the design phase and team to the final installation, every member of the team was courteous and professional. We're extremely happy and satisfied with the results and would recommend WW of Western Mass 100%.

Mike
May 9, 2025

From the minute they came to give an estimate, through discussions with people on the phone, to the installation crew we received nothing but professional service. What a top notch organization. We found damage in the garage that was repaired the very next day and did not interrupt the schedule at all. Love our new windows, siding, and gutters. I recommend them for anyone desiring to change the look of their home. Special thanks to Jordan and his installation crew. Who did a fabulous job.

Paula Preston
May 9, 2025

Everyone I dealt with from start to finish were friendly professional and informative. They were on time and did a fabulous job all around and left everything spotless. Thanks to Ariel and team. I highly recommend Window World for window replacement needs.

Kelsey Hall
Apr 29, 2025

They were so quick, efficient, and thorough! The experience end-to-end was really easy for us to sort out and the cost was affordable given the circumstances! When we upgrade some more windows we will definitely reach out again! Thank you Ariel and team!

Norman
Apr 25, 2025

Ariel and his crew were very friendly, the job was a garden window,they did an excellent job. They clean up after themselves like they weren't even here. Would recommend windows world to my friends and family, Thank you very much, Norman

Tim Slowick
Apr 24, 2025

Great result in having Window World replace two entry doors to our house, main double door entry and entry from garage to house. Excellent work by Jeremy and his staff. Good communication, excellent work and job site left clean. Quality of install and materials exceeded my expectations.

Maria Fabozzi
Apr 17, 2025

Professional and quick. Got our new door installed within a few hours. So happy with the work that was done.

Steve Frentzos
Apr 16, 2025

The Window World team did a great job replacing our roof and siding. The job was started on time and completed in a week. The workers were professional and expert. We have received compliments from neighbors about how beautiful our house looks now.

Liz
Apr 11, 2025

We would like to give a shout out to Ryan,Kyle and Michael for their incredible work putting in our windows! They were polite and neat! They even washed the windows for us! Bravo to such a good team! Liz and Charlie Rogers

Darcia Milner
Apr 11, 2025

Brandon & Zach were professional, humorous and thorough!
I was emotional once the install was completed. The gutters are beautiful!!!
I will upload before and after photos, once you install my garage door and install 2 new windows in my breezeway area.
One of the best decisions we have made thus far!
Can't wait for more Window World transformation...
A & D. Watkins

Barbara F
Apr 7, 2025

Just completed a big project with Window World that included new roof, windows, and siding and the quality has exceeded my expectations! The communications from the first meetings with Lanea and Nick, and every walk-thru during the process was professional and clear. Cameron, Bryan, Ariel, Seth and their teams were fantastic! I think we made a terrific choice with WW. They are trustworthy and really know the business well. Their expertise shows!

MK Gaudet
Apr 4, 2025

Everyone at Window World from the show room personnel to installation staff is friendly and courteous. On the day of service, instead of crude language and raised voices, my mother heard crew members saying “please” and “thank you” to each other! Beyond being very pleasant, the team was punctual, skilled, and efficient. Ariel, the leader, was very attentive, willing to stop his work to address any questions or concern, and Jeremy, responsible for insulation, was also very considerate. We would never hesitate to recommend Window World to family or friends!

Liz Cole
Apr 3, 2025

The crew was very efficient and thorough! They did a beautiful job with the roof install and clean up. Very pleased!

ZBIGNIEW ANKIEWICZ
Apr 2, 2025

Zach showed up on time. He was very professional and pleasant. Listened to and addressed my concerns about our metal roof. Installed the gutter system as agreed upon and left our site clean.

Margie Gilberti-Barton
Apr 2, 2025

We love our new picture window. It is gorgeous! Ariel and his crew ( Alex, and Brennan) arrived on time, worked so well together, were thoughtful, and the epitome of professionals.
We ordered another window today due to our appreciation of the great product and Ariel and his crew’s workmanship.

Jennifer Lawson
Apr 1, 2025

We can not be happier with the new slider Window World installed. Every one we worked with - Tim, Anna, the ladies in the office, Ariel and his installation team - were responsive, customer-focused and committed to ensuring we were 100% satisfied. We highly recommend this amazing team!!

Claudia Serafin
Mar 25, 2025

Great experience from the time we entered the showroom through purchasing, measurements, and onto installation. We purchased a sliding door; fire door and two casement windows. Our house was built in 1975 so nothing was plumb anymore. The installer foreman, Ariel, figured out how to make it work and his crew did a great job. They are all, hard working, respectful and thoughtful.
Thank you Window World!

Harry Downs
Mar 20, 2025

Very informative from beginning of initial home visit review of needs. Then throughout great insight on need visit and throughout waiting period for install date which was on target and presence on-site was impeccable from tear down demo of old windows to install of new ones including their care for our home for protection throughout the install and final clean-up and review of how the new windows work. Additionally, I believe our pricing package was very competitive; as well we were able to finance over a 15 month period.

Corey Decker
Mar 19, 2025

Received a fair price on 14 windows with outstanding customer service from start to finish. Ariel & his crew provided a great customer experience and were very courteous throughout the day. Highly recommend .

Kyle Banville
Mar 13, 2025

Jordan and his crew were great to work with. Always showed up at a reasonable time and worked a full day. Asked questions and had answers to any questions we had involving the project. Cleaned up at the end of each night and at the end of the project. Very happy overall with how everything came out!

B Gregg
Mar 12, 2025

Justin and crew did an awesome job on my roof. They are a very professional company and I have the utmost confidence in their work. I would definitely hire them again for any future projects.

Charlotte Donahue
Mar 7, 2025

The sliding looks great love love the color the crew was awesome a little rough on My gardens but that's I think they should be okay Jordan and his crew was great good clean up l recommending them thanks guys

Richard Laterreur
Mar 5, 2025

I’ve worked with Window World on numerous occasions and have been satisfied with each experience. They are a family operated business and the entire process has always been very smooth. I had all of the windows, a rear entry door and sliding patio door replaced at my home. Each project was completed in a timely manner and all of the members of their team were polite and professional. The install team is very thorough with explaining the project before they start, so you know exactly what to expect. They are very clean while doing their work and their attention to detail always impresses me. Ariel helped on my latest patio door install and he had a great attitude, even though it was a cold and rainy day. If you’re looking for quality work with reliability and professionalism, don’t hesitate on giving them a call.

Sandy Walsh
Mar 5, 2025

Excellent project from beginning to end. Great family to work with, crew team also (Seth!), hardworking, attentive, smiling even in all weather conditions. Project estimate came in right on the money, with any additional work and costs alerted and explained realistically and reasonably to me. The house looks great, just the way my Mom and Dad would have liked to see it cared for!

Patrick Nee
Mar 3, 2025

Ariel was amazing. We couldn’t be happier about the service or our new patio door. They went above and beyond. They were knowledgeable and explained the entire process to us. The work was amazing and the end product is beautiful.

Rebeca Torres-Rose
Mar 2, 2025

Arrived early (so be prepared!). Ryan was the lead installer. The team was fast and cleaned up after themselves before leaving. So nice to have the new windows in.

Sara F
Mar 1, 2025

Window World recently replaced our siding and two sliders. They did a fantastic job. Our house looks brand new and we couldn’t be happier with the results. The entire team was fantastic, especially the installer Seth who was incredibly helpful and answered all of our questions. We highly recommend Window World for siding, doors and windows.

Aimee Brown
Feb 27, 2025

We live in a home built in 1776, and had old windows that were in desperate need of replacing. We decided on Window World and could not be happier with the entire experience, especially our install day! The long-awaited day finally came and Ryan and his crew arrived promptly. Every man on the install crew was friendly, courteous, and professional. They walked us through before, during, and after, and left us feeling like we had made the right choice, 100%.
The crew set up, installed, and cleaned up like a fine tuned machine. It was clear that they were well experienced and took pride in their work and company. We WILL go through Window World of Belchertown with any additional work we need done, and highly recommend them to all! Sincere thanks to Ryan and his whole crew - you’re a class act!
-Aimee Brown & Gabe Gries

daniel barrieau
Feb 25, 2025

I had four basement windows installed in a 130 year old house. Some of them were original to the dwelling.The guys were great and professional. They cleaned up after themselves and made sure my windows were level and plumb when they installed them. They trimmed/flashed them up to make them look neat and to make sure that the rain falls away when it hits the windows.

JoAnne Hogan
Feb 25, 2025

It was a pleasure working with everyone at Window World, salesperson, staff and installers! Ariel and his crew were very professional and courteous. I would recommend them to anyone needing new windows! What a difference they make! No more drafts and much quieter as well.

Stacy Burgess
Feb 23, 2025

Fantastic experience with Window World! From start to finish everyone we worked with was very professional and installation went great. We are enjoying our new exterior doors. I would highly recommend!

john Convertino
Feb 21, 2025

Thank you for exceptional work. Ariel managed his crew professionally and made certain that the work was done well. He was very personable and did everything top notch. Clean and well done. I will not hesitate to request him for any future projects and I'm certain that it will happen. It was a pleasure

Carolyn Lee
Feb 20, 2025

2nd time using Window World. Ryan and Crew arrived early (very glad for this) in the arctic weather. They were mindful of getting windows in place quickly. Everyone was professional, thorough with the installation and cleaned up all debris and floors.

Gail Demas
Feb 18, 2025

Just had new windows installed by window world. I absolutely love them. Ariel, the foreman, did such a great job with the installation team. The cleanup was fabulous both inside the house and out in the yard. I would highly recommend this company !

D R
Feb 17, 2025

Never ever would I hire Window World to do anything again!!! Stay clear of getting aa screen door from them because they don't back their work and the products they sell are not quality products. They accuse me of the problems with the screen door they installed, which is a complete lie!!! First they installed the wrong door I ordered. Returned with the right one. After completing the installation the worker TRIED to show me how to lock the screendoor. He had a difficult time doing it. Had to lift it up to align it. Should of questions it right then and there. Next the door wouldf not shut properly. They came and tried to fix it. I did hear him say toi the other worker that he thought it was a manufacturing problem. When I called back 2 weeks later with the same issue they said it was my problem and wouldf not do anything more to fix the door. Looking at ther door I notice that the handles were different colors.Outside is silver, inside is gold. They instaalled a showroom door. NEVER AGAIN AND MY ADVICE IS TO STAY AWAY AND FIND ANOTHER COMPANY.

This a complete lie. You are the ones that said the wind took my door, which never happened! I said that the only time the door was held open is when my appliance was being delivered. I know they were so careful and never touched the door. You wanted me to go after them for the cvost of repair and I refused.
Trust me I am willing to pay for any service done on my property. All I wanted is the door to be fixed. As I said you insist that I damged the door. There aare no marks, scratch marks or dents on this door to blame anyone except yourselves.
You are the rudest people/company I have the displeasure to deal with.
Let's not forget that you had to come back 3 times to finally fix the outside panel of the window. You also left a mess on my front lawn from all the cutting of the vinyl and wood. Also took you 3 times to deliver the screens. First only 2 out of four were deliver. Second time one of the screens didn't fix and finally the third time you delivered the screen!!!
So am I a disgruntle customer absolutely!!!!

Karyn Hibbard
Feb 8, 2025

I cannot express how amazing working with Window World has been from beginning to end. Our house went through a complete transformation with new windows and siding and it looks beautiful. Every single interaction with the employees was always professional, pleasant and friendly. While the workers were here they were respectful and informed us of any situations that they may have encountered. Tim, Grace, Nick, Seth, Brandon and Jonathan were great as were all the other employees working on our project. Even after the project was done I was contacted to follow up on things and check on our satisfaction. I know I have gone on and on but I am beyond impressed with the work they did and how great working with Window World was. THANK YOU

Mark Limero
Feb 6, 2025

The 3 men that installed our new windows were very nice and did an AMAZING job. We had a problem with the placement of our faucet from a home depot install (never using them again, ever). The windows world assoc was able to figure out how to make the windows fit with the faucet being where it was. These windows have made our room brighter and warmer. We will be using Window World for our upcoming house renovations. I highly recommend them.

JoAnn Holmes
Feb 5, 2025

Was an amazing experience. The workers were friendly and did a wonderful job and when they left they picked up everything. I will hire them again for more work.

Penny B
Jan 31, 2025

If there was an over and above excellence star I would definitely highlight it. Ariel and the crew were very professional, always making me up to date on what they were doing. Workmanship awesome. Definitely would recommend Window World in a heartbeat!

Richard Kowalski
Jan 27, 2025

We are very happy with John and his crew installing patio windows and a replacing our front door converting our 3 season room to a year-round room. Their attention to detail was important to us. Our room was spotless when the job was completed. We recommend using Window World because of quality of work and a very competitive price.

Roxanne
Jan 23, 2025

John and his crew did an awesome job on installing a new front window. They showed up at 8 am as they said they would. They were very friendly, knowledgeable and professional.
Great job and we are so happy with our new window.
Thanks!

marjorie robblee
Jan 22, 2025

Absolutely thrilled with the workmanship done today by Ariel , Noel, and crew.
Excellent job, they went above and beyond typical Installers. He led his men through a variety of challenges. It was -12 degrees , but it didn't stop them .
Thank you.
2 HAPPY HOMEOWNERS

Karen Guidi
Jan 22, 2025

I am writing this review today to thank Window World for the wonderful transformation they made to our home.
We had a generous snow storm the night before our replacement window install with Window World. I sent them a email on a Sunday afternoon to see if they were still coming. Minutes later I received a reply insuring me that they would be here the next morning regardless of the snow and freezing cold weather. Just as promised the men from Window World arrived right at the time they said they would arrive. Many trucks and men arrived enthusiastic and ready to go. John, was the lead man. He explained how the job was go and what we should expect. He was extremely pleasant to us and his crew of men. They all worked together seamlessly. Each man knew what he had to do and how to do it.
The weather was freezing cold but these guys worked as if it was a beautiful summer day. No rushing or cutting corners to get through the job. John kept everything running smoothly. There was also another Forman working with the men outside. We felt so confident in every thing this great crew of men were doing. We had absolutely no worries. I cannot thank John and every single man for their great workmanship and being so professional and courteous.
They replaced 8 windows one was a large bay window that was replaced with a picture window and a double hung window on either side. Just beautiful! They had to replace siding on the outside of that window, again a beautiful job. All of our new windows are draft free and beautiful. The woodwork is beautiful. Caulked, primed and ready to paint. As you can tell we couldn’t be happier and can’t say enough about our experience with Window World.

Paul Dittrich
Jan 20, 2025

We had a two-day project from Window World. Jeremy and Joe installed a storm door and entry door. They were both friendly and professional and their work was very good. The next day Jordan and his crew came and installed new siding. Their attitude and work ethic were quite impressive. Our expectations were exceeded with this project. My wife and I are very happy with Window World of Western Ma and would not hesitate to recommend this company for your home improvement needs.

Marcella Valenta
Jan 17, 2025

Thank you, Ryan for your expertise, along with your team Kyle, Brennan and Mike, with the installation of our windows on our porch. The whole job was started on time and each person knew what their job was throughout the whole installation. The area was cleaned up and the windows were washed, inside and out! Thank you again, Ryan and Window World!

Mary Jablonski
Jan 15, 2025

Ariel and his crew showed up early and were very efficient! It was early morning but they worked around our routine and lead with kindness. The work looks great and we are excited for our new beautiful window!

Mary Pasquini
Jan 14, 2025

Ariel and his crew were fantastic. They were very professional. They explained everything in detail. Cleaned up everything. My new slider looks great! I would definitely recommend window world well worth it.

Elissa Wright
Jan 4, 2025

My mother recently had her windows done by window world. She is very happy with her experience. Window world was very professional, knowledgeable, on time for the project, cleaned everything up and worked so fast! She would recommend them to anyone.

Vanessa Cienciwa
Jan 3, 2025

Window World installer Jeremy and his team, installed some Windsor class windows in my home today. They were punctual, polite, tidy, and respectful. They were also super knowledgeable about their product and answered our questions. They worked steadily through snow squalls and cold temps. We are so pleased with the service and installation that we’re going to be ordering even more! This is a top notch team of hardworking folks.

Highly recommended from happy customers!

Marcus Davis
Jan 2, 2025

We’re delighted with the work Window World did on our garage project. The Drost family, Chuck, and other members of the team are professional and friendly - you really get all the benefits of both a family owned and big business in one package. Great attention to detail, great customer service! We’ll use them for more projects soon.

Karen omartian
Dec 27, 2024

From the second I opened the door to see Ariel and have him greet me, it was obvious the experience was going to be a good one. From his introduction, to explaining how the window installation process would work it was truly "perfection". Together we went through the house marking each window (27 in total ) that were being replaced . Then "the team " quickly came in and carefully covered their workspace and got to work. Another couple of workers came as well, also working efficiently and non stop. I believe total of 8 amazing workers were here. I wish I had written down each of their names! Ariel, was always available to answer any questions or concerns (which were not many!). Each team member was professional and worked efficiently throughout the day, installing and cleaning up each area they worked in. By late morning almost all the windows were replaced and they began the outside work of framing the windows with new aluminum. Outside crew was putting the old windows in the truck and cleaning up any debris. No-one ever stopped working. I actually had to coerce them to grab a cup of coffee and pastry ! Midway through the day, Nick arrived just to check on how things were going and get our feedback. By late afternoon the job was completed. Ariel, went over things with me (including a lesson on how to open & clean them ). They also had noticed a small (and I mean small) imperfection in one window. It was plainly noted and we were assured that a replacement would be ready within weeks. We could not be happier with the quality of the windows, the work ethic and the follow-up . A great team of people with a top notch leader. Everyone we met with, starting withLanea, and spoke with, treated us with great respect and answered all our questions with great clarity and kindness. Every company should operate in this manner. Our 80+ year old home looks fabulous. A million thanks to all !

Jenn Kazeroid
Dec 22, 2024

Working with Window World was stress-free and efficient from the day we received our free estimate. We really appreciated the in-depth explanation about our options and the clear communication from the day we signed the contract to the day the window was installed. You could tell Ryan and his team were professionals - they arrived right on scheduled, introduced themselves to everyone, and worked hard the entire day. Afterwards Ryan came in and explained exactly how our new bay window works, and he and his team cleaned up every last bit of debris - leaving our yard cleaner than they found it! I would recommend Window World to anyone - highly satisfied!

Thomas Kalil
Dec 21, 2024

Many thanks to the folks from Window World. From the start of the home visit to the final install of our new gutter system we couldn't of been more happier with the results. The full explanation of the product and the communication between the installers and the homeowner made it even more a true homerun in our book. The installers Zack and Justin made sure through out the process we were informed of the options to the installation of the gutters and the flow of the water to the downspouts. "True Professionals" to the end.
Thank You

Jon Kingsbury
Dec 20, 2024

Our second project, scheduled for November 2024, involved replacing a 50-year-old bow window with a new bay window. For obvious reasons, I requested Ariel and his team to complete the project. Once again, they arrived a few minutes before their scheduled 2-hour arrival window starting at noon and greeted us as old friends. The team was friendly, courteous, and respectful; perhaps even more so, given our existing relationship. Immediately, they began to remove the old window and did so in an impressive manner with little disruption to our day (again, Ma was napping). The installation of the bay window went perfectly (it “fit like a glove”), the cleanup was thorough, and the results speak for themselves (see pictures) and they were done before 5pm. Awesome work on the part of Ariel and his team, leaving us with a spectacular view of the Holyoke Range! That view, the enhanced beauty of the home, and the improved energy efficiency of our home was well worth the cost of the project investment.

Wayne Boisvert
Dec 20, 2024

Jeremy did a spectacular job installing our new front entry door. He was very detailed and conscientious in his workmanship. Cleaned up everything at completion and protected the work space throughout the installation process.

Jim Bergeron
Dec 20, 2024

Had the pleasure of getting windows and garage doors. Service was quick with great detail. Very happy with my end result

Rocky Foley
Dec 19, 2024

Brandon was wonderful. Punctual..informative...cleaned up the work area. The garage door looks great! Window World keep us well informed of starting date and time, even what was expected of us.

Greg Tremblay
Dec 17, 2024

The Window World crew installed my new replacement windows recently. The windows were high quality and the installation crew were very professional and a pleasure to work with. They completed the project in a timely manner and cleaned up the area thoroughly.

Mary Beth Hart
Dec 16, 2024

Brian,Sean, & the rest of the team did a fantastic job. I would highly recommend them. Start to finish,very professional. I had eight windows to replace,& a wall that needed to be rebiilt.They completed the job in very timely manner. Cleaned everything up, and everything looks fantastic.
Had a wonderful experience,I thought they were only building the wall, imagine how surprised I was when they had the windows too.

S L
Dec 15, 2024

After having hired Window World on two other occasions, we knew who to contact when we discovered some water damage to the wood supporting our enclosed porch. Tim and Brian stopped by to preliminarily discover where the major issues might lie and to answer our questions. On the first day of the project, Sean and Eric removed the siding and took photographs so that the extent of the damage could be understood and assessed. On day two, Chuck, John (Buck), Craig and Tommy removed the damaged wood and, after consulting with Tim, made the final decision regarding how to structurally rectify the issues in the most cost effective manner. The work was done efficiently and with great attention to the small details that would ultimately blend the original structure with the new repairs. When choices were possible, we were asked to weigh in on specific aesthetic decisions. Extra efforts were also made to ensure that our property showed little signs of their hard work after they departed EACH day--not just at the end of the job. Honestly, this team--including Tim at the helm--has yet again provided us with the comfort of knowing a job was being done right! Thanks to all!

Charles
Dec 15, 2024

Ariel and his crew arrived on time. We had three casement windows replaced. They were very professional with the installation and Ariel explanned every detail about the windows.
The job site was left neat and clean compleation.

Becky Jerome
Dec 14, 2024

Window World just finished installing new windows and siding on our house, and we couldn’t be happier with the results. It looks beautiful! We highly recommend them.
Ariel and his crew installed the windows and two new doors (including a slider) all in one day, working in very cold temperatures. They were quick, professional and very particular that everything was done properly. Ariel gave us a quick training on how to operate and clean the windows, and how the locks on the doors worked.
Seth and his crew did the siding. They arrived early every morning and worked until late in the day. They picked up after themselves and were very courteous. Seth went over things with us and answered any questions we had. They also had to work in some pretty awful weather, but they didn’t even seem to notice, they just kept at it. Their attention to detail was outstanding. They made our 30-year-old house look brand new.
Thank you all at Window World!!!

Patricia Kuc
Nov 23, 2024

I recently had WW of Western Massachusetts install a new roof on my home. The crew showed up on time, were very polite and diligently worked on the roof. Justin was courteous and very responsive to my questions and concerns. The crew did a great roofing job and cleaned my yard. I am very pleased with the work done by Window World. I am anxious about the installing of my new windows and doors by WW, which will happen next week!

jack nelson
Nov 18, 2024

These guys are good. Ariel ran a polite and efficient crew. They did an awesome job. And they cleaned up very well.

Ted Kmiecik
Sep 30, 2024

Our numerous experiences with Window World have been terrific. Mostly recently, Zachary and Brandan installed gutter guards. They were polite and the work was done in an efficient manner with no issues or surprises.
We also had four new custom exterior doors installed at our house as well as a new garage door. The installation team of Brandon and Justin was terrific as they were prompt, polite, very knowledgeable and completed the job in an efficient manner. In addition, they were neat with the clean up.
We also dealt with Tim and Anna, who were terrific to give us options in our purchase selection and made sure we felt good about the purchase and the value derived for the price paid.
What was even more impressive was that after the jobs were done, they would come back to make refinements and adjustments to ensure total customer satisfaction with their work product.
Our experience with Window World is that you feel like you are dealing with a family business that is committed to customer service by offering high quality products and they back it up with a service team that is extremely competent and qualified in the installation process. That's why they earned 5 stars from us.

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  • 20 Daniel Shays Hwy, Belchertown, MA 01007
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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