Logo of Wills Ridge Supply

Wills Ridge Supply

  • 202 Lumber Ln NE, Floyd, VA 24091
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Metal Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Wills Ridge Supply, located in Floyd, Virginia, we pride ourselves on our extensive range of services, including roof installation, roof coating, roof waterproofing, and gutter cleaning. Our expertise allows us to tackle both residential and commercial projects with confidence, ensuring that each job is managed from start to finish with precision and care. Our commitment to organization and attention to detail sets us apart in the industry. We understand the importance of delivering durable, high-quality results that provide long-term value for our clients.

Our knowledgeable team is dedicated to going the extra mile, ensuring that every project is completed thoroughly and efficiently. Whether you need roofing solutions or reliable gutter maintenance, we are here to assist you every step of the way.

What people say about “Wills Ridge Supply”?

Customer reviews for Wills Ridge are overwhelmingly positive, highlighting the exceptional customer service and friendly staff. Many reviewers praise the extensive selection of building and contracting supplies, often stating that the prices are better than larger chain stores. However, there are some concerns regarding service consistency, particularly in specialized tasks like key making. Overall, the store is recognized as a great local business that genuinely cares for its customers, although there is a notable complaint about a return policy experience.

What Users Like The Most
  • They have a huge selection of just about everything and the folks there will go out of their way to help you.
  • The folks at Wills Ridge always bend over backwards to assist their customers.
  • Super friendly staff, has all the same stuff as Lowes or Home Depot but not as far.
  • Their customer service is legendary.
  • The customer service is outstanding.
What Users Like The Least
  • There were 3 women in the store working and none of them knew how to make a key for a vehicle.
  • After about 15 minutes, I was told to come back another time.
  • They refused to issue a refund or even store credit for a defective product despite having proof of purchase.
  • My receipt was accidentally discarded, and that seemed to mean nothing to them.
  • I guess that meant absolutely nothing, will take my business elsewhere in the future.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 26 reviews
5 stars
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Show first:
Becky Calcutt
Aug 2, 2025

Wills is second to none when it comes to supplies; they have a huge selection of just about everything and the folks there will go out of their way to help you--simply the BEST!

Preston Clower
Jul 9, 2025

Russell and Zane are awesome. Super helpful! Good quality wood at a great price! Especially their cedar and White oak

Regular Guy
Apr 22, 2025

This is definitely the best place to buy anything you need for building or contracting supplies. The staff is very friendly and first time customers get a free soft drink and a moon pie.

Sheila Songster (CHRIS)
Nov 29, 2024

I usually leave with more merchandise than I had planned on purchasing. I love going there and just looking around ..... sometimes !!

Mike Jarecke
Nov 28, 2024

I have chosen to exclusively partner with this one supplier for all my building product needs. Their staff is outstanding! Their products and policies are fantastic! Don't bother going to the significant box places. If I could give 6 stars I would!!

Donald Lucas
Sep 19, 2024

Better prices than the big box stores and a lot more friendly. Treat everyone like family would totally recommend this place

Michelle Southern
May 15, 2024

I went here specifically to have a key made for an older vehicle. There were 3 women in the store working and none of them knew how to make a key for a vehicle (but the one waiting on me said she had no problems with making them for houses). After about 15 minutes of her looking and asking the other 2 women she came back and said they didn't have any for isuzu and that the men can take other brands and sometimes make one from those but she didn't know how to do it and all the men were busy unloading a truck and 2 were out on delivery, so I was told to come back another time when I'm out that way again. Seems like proper training of employees is what is needed here, not a customer making special trips to come to a store (as this place is out of the way for me) when the knowledgeable staff may or may not be too busy to assist someone. While this store seemed to have a good bit of supplies I found it to be a waste of time and I will not be returning any time soon nor do I recommend this place.

Robert Acuff
Mar 28, 2024

The folks at Wills Ridge always bend over backwards to assist their customers. I am a local carpenter and really appreciate all the things they do for me. From Joe the owner to the counter people to Albert and the kids who work in the yard, they have always done their best to make sure I have (or get) anything I need. Really good folks.

Clifford Neal
Oct 20, 2023

Great place , great people , if they do not have it you don't need it , do your self a favor go and see Joe and John on rt. 8 in Floyd VA.

D E
Sep 28, 2023

Great store. I've taken several of my sons to visit. It's like walking into an old time hardware store with the kids and level of care. But they have all the contemporary things you need and some of the best trucks in the area. If you live in the area.... use them. If you visit the area you have to go and visit the store..... buy a Case knife or something!!

Paula Perdue
Sep 9, 2023

Wills ridge has been great to work with, prices are very competitive and Joe has been great to have everything I needed when I needed it.

Angela H
Aug 10, 2023

I'm new to the area, and the people at this store have been so helpful when looking for any type of supplies. Great customer service!

Sidney Agosti
Jul 25, 2023

This is the best place to do all your home needs. Lowes and Home Depot don't have nothing on this place

Clocks
Jul 7, 2023

These people will bend over backwards for you. Their customer service is legendary. They consistently offer lumber for lower prices than corporate stores. Support local small businesses!

Pj Jones
Apr 30, 2023

Good folks..always helpful !! I use this place often to grab whatever I need for the job. 99% of the time, they've got it!

Benjamin Wrobel
Jan 4, 2023

Super friendly staff, has all the same stuff as Lowes or home Depot but not as far and you can support a local business. Highly recommend for anything your working on!

Aaron Qberry
Nov 2, 2022

They have a great selection and it is the closest hardware store you can find to the town of Floyd now since the hardware store closed.

Pamela Linkous
Jun 4, 2022

Wow! What a hidden treasure. The customer service is outstanding. From the front counter staff to the trimwork staff to management these people are there for their customers. They genuinely want to help you find what you need. I did not encounter one frown or dismal attitude. Happy people enjoying their jobs. They deserve 10 stars!!! I highly recommend you visit Wills Ridge.

Roger Hartley
Apr 6, 2022

Took my Amish friend to this lumber company.
Wow, so much hardward..hardware... you will find what you need there.
Nice wood carvings outside... carved from I single log... a big one.

linda robertson
Jan 15, 2022

I recently bought a Honeywell thermostat in this store,but unfortunately it turned out to be defective, my receipt was accidentally discarded but I did however have the receipt on my phone that showed the purchase and the deduction from my account, I tried to return it to the store but they refused to issue a refund or even store credit, I have been a customer with this store for years so I guess that meant absolutely nothing, will take my business elsewhere in the future.

Scott Sweeney
Nov 5, 2021

I'm very happy with the customer service Joe took the time to discuss the project I'm working on.
I felt like a person instead of like a $ sign like most of the big business treat people today. With a few business like Wills Ridge Supply left in this country "God Bless The Little Man "

Kurt Hansen
Oct 15, 2021

When I moved to Floyd and asked where to find hardware, a neighbor told me that if they don't have it at Willis you probably don't need it. And that's true. Great store, has everything you need.

Michelle Whitlock
Aug 25, 2021

If there is a home improvement job in your future then Wills Ridge is the place to come in Floyd. Lumber, plumbing, hardware, guttering, siding, windows and door and everything in between.

Jacqueline Karlsen
Jun 13, 2021

I love this small town hardware store. I avoid Walmart at all costs. it is reasonably priced for propane and hardware supplies.

Dean C
Oct 23, 2020

You can get anything here. The people know their stuff and are very helpful. Even the delivery is a deal.

Jodie Slusher
May 3, 2020

Wills Ridge Supply has excellent traditional and trending DIY products, buiding materials and novelties. The staff provides personal, professional and prompt customer service.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 202 Lumber Ln NE, Floyd, VA 24091
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Metal Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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