Whisonant Roofing Co

In February 2021 due to fire this company was contracted through Whisonant Roofing LLC to install a Goodman 96% gas furnace , a/c., siding and assess any other problems. Around October 2021 I had problems with Unit was not heating and problems with the water condensation tube. My unit in the attic. I was not informed that maybe 80% gas furnace would not have this problem. I called Ben Hvac and the original contractor Mr. Whisonant. They really gave me the run around. First I was told about problems with gas and had Washington gas come out they informed me no problem with gas. Later I found out all of them were negligent and just ignorant. The furnace especially gave problems when temp went below 30 degrees . The outside pipe froze with water and the unit made noises. Oh then found hole in my duct they claimed they did not placed, but I know it was not there. Then I was told I need another intake vent. It was a nightmare. Between Oct and February I really suffered and went through mental stress. The whole time they did nothing, placing thin piece insulation on the outside pipe did nothing.
Finally I used my Home Warranty which helped. Found out the unit was improperly installed with a pipe that did allow water to flow out from the gas exchange. Thank God for my Home Warranty AHS.
Last the contractors did siding walked all over my placed , broke lights and just were horrible. The electrician had replace a cord outside the siding contractors did place where it was originally. He left inside panel under the inside electrical panel wide open. I would encourage no one to use this service if so beware.