- 1315 Philippi Pike, Clarksburg, WV 26301
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Slate Roof
- TPO Roof
About the Business
What people say about “West Virginia Auto Glass”?
Customer feedback is overwhelmingly positive, highlighting the company's exceptional customer service, quick turnaround times, and fair pricing. Many reviews commend the staff for their friendliness and willingness to accommodate urgent requests, especially in emergencies. However, there is a notable concern regarding the quality of service as one review details a distressing experience with damages to a vehicle during a windshield replacement. Overall, while most customers appreciate the service, this serious issue raises caution for potential clients.
What Users Like The Most
- The staff and owner was very friendly helpful and respectful. HIGHLY RECOMMEND.
- Extremely knowledgeable about anything to do with glass and windows.
- Price was beyond reasonable and even filled my gas tank up.
- Great communication, fair prices... we highly recommend this business.
- A local business with a quick turnaround time and unmatchable customer service.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
We are in town from Indiana for a wedding called yesterday when window got broken no where in the state of Indiana could get to us until later next week. Called West Virginia Auto glass and got us in the next day. The staff and owner was very friendly helpful and respectful.
HIGHLY RECOMMEND
Extremely knowledgeable about anything to do with glass and windows. Did the job very fast and at least expensive cost. Half as much as those numbskull scammers at Safelite.
I recently brought my car here for a windshield replacement, and unfortunately, my experience was far from ideal ending with more damages to my vehicle
As soon as I walked into the shop, one of the workers pointed out this 'hole' and mentioned he’d brought it up to the boss immediately so 'nobody was placing blame.' They tried telling me it was a 22 bullet hole… when you can clearly see the dents of the claps and the scratches around where the end of the clap was placed ….However, when I asked the owner to step outside to look at it with me, he claimed he hadn’t heard anything about it from his team. Later, I went to him privately to discuss making it right, as it was clear to me the damage happened there. Disappointingly, he refused to take responsibility.
I left feeling really let down by the lack of honesty and accountability. I expected better values and morals, and I would caution others to double-check their vehicle before leaving if you decide to get work done here. Everyone makes mistakes, but real business owners make it right when mistakes do happen
- 1315 Philippi Pike, Clarksburg, WV 26301
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Slate Roof
- TPO Roof