Waterbury True Value

Went in looking for a file. Very specific & they had that as well as other things that were I forgot to put on my list.

Like to shop there because people are very helpful. They always have what I'm looking for and the staff goes out of their way to make sure get good costumes service.

Friendly staff who seem to enjoy being around each other or helping customers figure out what is needed for a project. Always ready to help, and the rental folks go above and beyond to make sure your experience is smooth.

So glad to have these guys in town. They’ll have what you need and if not they’ll get it fast.

I searched the web for local places that recycled batteries and this True Value was listed. But when I entered, I received a very apathetic attitude when I asked if they indeed offered battery recycle services and where I should place my used batteries. The guy behind the counter didn't even say anything - just a pointed finger at a stand they had. I brushed this off, because maybe he had something on his mind or whatever. But then I returned a month later with more batteries and the stand was gone, so I asked where to place my used batteries. I received the same apathetic, almost rude, response, this time another guy simply thumbed over his shoulder and looked away without saying anything. I looked and didn't see anything obvious but walked in that direction not seeing anything obvious. It was luck that I ran into another worker who gave better direction and pointed me back to the new recycling location that I passed on the way. Incredible that I passed the location and the first guy didn't say anything - let me pass it on by. Do yourself a favor and go to Aubuchon Hardware a short distance away. Better service and friendlier staff.

Fully stocked, large clean store. Informed and friendly staff. Had what I needed. Reasonable prices. What more could you ask for in a hardware store?

Great store! I have been into half a dozen hardware stores trying to find a key and they had it. Descent price on propane fill too!

True value is my go to local hardware store. They are very helpful and always willing to help find the best solution to your hardware issue you may be having.

These guys kick butt. I have rented from their rental department before, but this past weekend I was coming back from Albany VT with their cement mixer and boom Auger. Both pieces of equipment worked great, were cheaper from them than any other company in the area, and they helped me load the stuff onto my trailer when I picked them up. However, they went the extra mile and waited for me to get there at 6:10 even though they closed at 6:00 so that I could return the same day. They really made my day, and I will continue to business with them for many years to come!